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  3. Problem with the app Apple

Problem with the app Apple

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  • A Offline
    A Offline
    Alessandro Rosa
    wrote on 4 Sept 2024, 06:38 last edited by
    #1

    Hi, I don't understand why but I can't open the game from the app on Apple because it tells me that "an error occurred and to try again later"

    F 1 Reply Last reply 4 Sept 2024, 13:05
    0
    • L Offline
      L Offline
      Lirind
      wrote on 4 Sept 2024, 10:04 last edited by
      #2

      Hi mate,

      please attempt to clear the cookies and cache from your application to determine if this resolves the issue...

      "Peace cannot be kept by force; it can only be achieved by understanding" - Albert Einstein | "There are only two ways to live your life. One is as though nothing is a miracle. The other is as though everything is a miracle” - Albert Einstein | "Learning by making mistakes and not duplicating them is what life is about." - Lindsay Fox | "Everyone makes mistakes in life, but that doesn’t mean they have to pay for them for the rest of their life."

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      • A Alessandro Rosa
        4 Sept 2024, 06:38

        Hi, I don't understand why but I can't open the game from the app on Apple because it tells me that "an error occurred and to try again later"

        F Offline
        F Offline
        FC Eddie_NL
        Moderator NL
        wrote on 4 Sept 2024, 13:05 last edited by FC Eddie_NL 9 Apr 2024, 13:06
        #3

        @Alessandro-Rosa

        Hi there,

        If removing data doesn't work, then it is probably related to having an older account on OSM that has since been disabled or locked and had the same social connection as your current account.

        You should contact our customer support, which you can find through the below link. They can help you out.

        https://support.onlinesoccermanager.com/hc/en-us

        Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.

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        • F FC Eddie_NL locked this topic on 4 Sept 2024, 13:06
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