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  3. **Bug**: Adplayer doesn't work, can't watch videos

**Bug**: Adplayer doesn't work, can't watch videos

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  • MarcusWöllM MarcusWöll

    The ads still not working in the pc version. What is the problem? Again a bug?

    MarcusWöllM Offline
    MarcusWöllM Offline
    MarcusWöll
    English Users
    wrote on last edited by
    #10

    @MarcusWöll seems like the company is not interested in the comments here

    1 Reply Last reply
    1
    • J Offline
      J Offline
      JamieHarper
      English Users
      wrote on last edited by
      #11

      It still appears to be working for me (both in mobile app and in browser). I think it might be a very unique issue.

      What exactly happens when you try to watch one though (i.e. does the screen go black, freeze, show an error, etc...)?

      MarcusWöllM 1 Reply Last reply
      0
      • J JamieHarper

        It still appears to be working for me (both in mobile app and in browser). I think it might be a very unique issue.

        What exactly happens when you try to watch one though (i.e. does the screen go black, freeze, show an error, etc...)?

        MarcusWöllM Offline
        MarcusWöllM Offline
        MarcusWöll
        English Users
        wrote on last edited by
        #12

        @JamieHarper nothing happens, it seems like the ad will open but nothing. It is not the first time, so it has nothing to do with my pc or something else. But why is no one answering here from the company?

        1 Reply Last reply
        0
        • FC Eddie_NLF Offline
          FC Eddie_NLF Offline
          FC Eddie_NL
          Moderator NL
          wrote on last edited by
          #13

          Hi there,

          It looks like the issue on the webversion with the adplayer is back again. I have reported it to the admins.

          MarcusWöllM 1 Reply Last reply
          2
          • J Offline
            J Offline
            JamieHarper
            English Users
            wrote on last edited by
            #14

            In case it's a browser compatibility issue, I use Opera GX and don't have an issue, so could be worth giving that a go in the meantime? (I'm just spit-balling ideas, in the hope one of them works for yous)

            1 Reply Last reply
            0
            • A Offline
              A Offline
              Ade67
              English Users
              wrote on last edited by
              #15

              How can it be a browser compatibility issue, when it's worked perfectly in the past...... Except when the game has had a problem. So maybe the problem is with the game, and not the user.

              JAY ZOJ 1 Reply Last reply
              1
              • A Ade67

                How can it be a browser compatibility issue, when it's worked perfectly in the past...... Except when the game has had a problem. So maybe the problem is with the game, and not the user.

                JAY ZOJ Offline
                JAY ZOJ Offline
                JAY ZO
                English Users
                wrote on last edited by
                #16

                @Adrian-C-Woods
                Then how can @JamieHarper see them🤔🤔

                By day: professional osm player (former member & admin of gns crew, now member of ufn), and professional 3rd half player
                By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

                MarcusWöllM 1 Reply Last reply
                0
                • JAY ZOJ JAY ZO

                  @Adrian-C-Woods
                  Then how can @JamieHarper see them🤔🤔

                  MarcusWöllM Offline
                  MarcusWöllM Offline
                  MarcusWöll
                  English Users
                  wrote on last edited by
                  #17

                  @JAY-ZO then why I can't? It is not the first time and for sure I am not an it-specialist. That's for what the support is here, but no one is interested in this problem, no one asks serious questions. If that is called support, then it is f*cking BS! Since days no help, but getting boss coins, if we pay money, wow, excellent. That's how it should work

                  JAY ZOJ 1 Reply Last reply
                  0
                  • MarcusWöllM MarcusWöll

                    @JAY-ZO then why I can't? It is not the first time and for sure I am not an it-specialist. That's for what the support is here, but no one is interested in this problem, no one asks serious questions. If that is called support, then it is f*cking BS! Since days no help, but getting boss coins, if we pay money, wow, excellent. That's how it should work

                    JAY ZOJ Offline
                    JAY ZOJ Offline
                    JAY ZO
                    English Users
                    wrote on last edited by
                    #18

                    @MarcusWöll
                    @FC-Eddie_NL has reported the issue to admins

                    By day: professional osm player (former member & admin of gns crew, now member of ufn), and professional 3rd half player
                    By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

                    1 Reply Last reply
                    0
                    • A Offline
                      A Offline
                      Ade67
                      English Users
                      wrote on last edited by
                      #19

                      @JAY-ZO, @JamieHarper uses an Android, those that are having problems are using PC's.

                      1 Reply Last reply
                      0
                      • J Offline
                        J Offline
                        JamieHarper
                        English Users
                        wrote on last edited by
                        #20

                        Just an FYI, I use BOTH android and PC / browser (switching between the two), and I was just thinking of things that have worked for me in the past with other web apps. Was also definitely not blaming the user.

                        Apologies if anything I suggested didn't help guys.

                        1 Reply Last reply
                        0
                        • FC Eddie_NLF Offline
                          FC Eddie_NLF Offline
                          FC Eddie_NL
                          Moderator NL
                          wrote on last edited by
                          #21

                          I know that it's frustrating, but keep in mind that office jobs are from Monday to Friday. It's weekend now, so they will only start to look at it from tommorrow onwards.

                          1 Reply Last reply
                          1
                          • A Offline
                            A Offline
                            Ade67
                            English Users
                            wrote on last edited by
                            #22

                            I still can't watch any add's

                            1 Reply Last reply
                            0
                            • FC Eddie_NLF FC Eddie_NL

                              Hi there,

                              It looks like the issue on the webversion with the adplayer is back again. I have reported it to the admins.

                              MarcusWöllM Offline
                              MarcusWöllM Offline
                              MarcusWöll
                              English Users
                              wrote on last edited by
                              #23

                              @FC-Eddie_NL still not possible to watch ads in the pc version. Any news from the admins? Thank you

                              1 Reply Last reply
                              0
                              • A Offline
                                A Offline
                                Ade67
                                English Users
                                wrote on last edited by
                                #24

                                This has been a problem for 2 weeks now.... Any idea when it will be fixed ?

                                1 Reply Last reply
                                0
                                • patser_NLP Offline
                                  patser_NLP Offline
                                  patser_NL
                                  wrote on last edited by patser_NL
                                  #25

                                  It just works ? even better.. most of the time it skips the ad and you still get the bc

                                  Violence on many sides

                                  1 Reply Last reply
                                  1
                                  • A Offline
                                    A Offline
                                    Ade67
                                    English Users
                                    wrote on last edited by
                                    #26

                                    It's not working for me.

                                    MarcusWöllM 1 Reply Last reply
                                    0
                                    • A Ade67

                                      It's not working for me.

                                      MarcusWöllM Offline
                                      MarcusWöllM Offline
                                      MarcusWöll
                                      English Users
                                      wrote on last edited by
                                      #27

                                      @Adrian-C-Woods for me as well not, still the same since two weeks
                                      No one is able to help or to inform us @FC-Eddie_NL

                                      1 Reply Last reply
                                      0
                                      • FC Eddie_NLF Offline
                                        FC Eddie_NLF Offline
                                        FC Eddie_NL
                                        Moderator NL
                                        wrote on last edited by
                                        #28

                                        I haven't heard anything back yet. I have asked them again. What I noticed myself is that certain ads do play. This evening 5 of the 9 ads on web were fully played. The other ones got closed inmediately. It will probably depend on the region you live in, which ads get displayed and which one works and which don't.

                                        1 Reply Last reply
                                        0
                                        • A Offline
                                          A Offline
                                          Ade67
                                          English Users
                                          wrote on last edited by
                                          #29

                                          My screne looks like it's trying to load a video for about 5-10 sec, then clears back to the game screne.

                                          MarcusWöllM 1 Reply Last reply
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