Skip to content

Support

We're here to help you with questions and bugs. ENGLISH ONLY!

4.5k Topics 26.2k Posts
  • Please I want to change the coach's name

    Locked
    2
    0 Votes
    2 Posts
    146 Views
    DE XRISTD
    Hello mate...unfortunately is not possible to change manager name...
  • invalid link

    1
    0 Votes
    1 Posts
    82 Views
    No one has replied
  • Why selling player not working

    1
    1 Votes
    1 Posts
    99 Views
    No one has replied
  • Ads are not coming.

    10
    2 Votes
    10 Posts
    323 Views
    FC Eddie_NLF
    @Ridvan-Hayta Yes, They are aware of the issue and are looking into it.
  • about world records between clans

    1
    0 Votes
    1 Posts
    98 Views
    No one has replied
  • Scam of 3000 BC

    8
    0 Votes
    8 Posts
    332 Views
    migueldios10M
    @FC-Eddie_NL Eddie 2 days passed and still no asnwer for the OSM support xD[image: 1711545219771-screenshot_1.png]
  • Training broken

    Locked
    3
    0 Votes
    3 Posts
    155 Views
    FC Eddie_NLF
    @Andrew-Cryne Hi there, Good to hear
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    3 Views
    No one has replied
  • not working

    Locked
    4
    0 Votes
    4 Posts
    156 Views
    DE XRISTD
    @goddde123 Hello mate..this is not a discussion forum..is only for support on the gameplay...if you have a question open a new topic....
  • what happens when you forget build lineup ?

    Locked
    2
    0 Votes
    2 Posts
    132 Views
    DE XRISTD
    Hello mate...if the player is placed on the correct position, the player performance is the same...the problem is that the assist manager doesn't put all the players in the correct position....
  • Arabian forum

    Locked
    2
    0 Votes
    2 Posts
    158 Views
    FC Eddie_NLF
    @Rojer Hi there, You will have to join the Arabic language group to see that community forum. On the left side of the forum you see a number of icons. The bottom one of those 7 icons is to search for all the language groups. Look for the Arabic language group and click on the green button to join that group. After that you should shee the Arabic forum. Or you can click on this link https://forum.onlinesoccermanager.com/groups/language-ar
  • my team was disappered

    2
    0 Votes
    2 Posts
    144 Views
    FC Eddie_NLF
    @_xman_ Hi there, I am not really sure I understand you correctly, but were you eliminated from the tournament and left it using the button?
  • App don’t start

    Locked
    6
    0 Votes
    6 Posts
    225 Views
    FC Eddie_NLF
    @Bugra58YK The best thing you can do right now is to contact our customer support via the below link. They can help you a lot better then I can. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.
  • Unearned 50 Boss Coin

    Locked
    2
    0 Votes
    2 Posts
    108 Views
    FC Eddie_NLF
    @Sir-Adnan-Ferguson Hi there, Please take a look at our common questions topic where you can find the criteria used for the sign-up reward. https://forum.onlinesoccermanager.com/topic/302/common-questions/14 If you and your friends follow the correct procedure and you haven't arealdy invited 10 or more friends to OSM, you should get the reward.
  • Tournament systems

    2
    0 Votes
    2 Posts
    93 Views
    FC Eddie_NLF
    @Caner-482 Hi there, If you are eliminated from a tournament you can either choose to leave the club or stay and watch how the remainder of the tournament plays out. Most gameplay options will be hidden as you won't play any more matches.
  • Boss coins dissappeared

    Locked
    2
    0 Votes
    2 Posts
    147 Views
    FC Eddie_NLF
    @MALIK-HAMED-ALI-AWAN Hi there, You most likely spend the Bosscoins on something. Probably on buying a player with Bosscoins. This will happen if you do not have enough Club Funds on hand in leagues where Club Funds Compensation is active. Below a certain number you won't receive a confirmation button to proceed with the transfer. If you want to have more details, you will have to contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Click on 'submit a request and choose the option 'OSM' to fill in the contact sheet.
  • I Can't Log in to my old account

    Locked
    2
    0 Votes
    2 Posts
    110 Views
    FC Eddie_NLF
    @JohnAuschwitz Hi there, Yes, if an account is inactive for 3 years in a row it will be deleted. This is due to the GDPR laws. You will have to play OSM with your current account.
  • I Can't buy players!

    Locked
    6
    0 Votes
    6 Posts
    170 Views
    FC Eddie_NLF
    I assume that this is no longer a problem, so I will close this topic. If not, then please create a new topic and add some more info.
  • 0 Votes
    4 Posts
    149 Views
    FC Eddie_NLF
    @Lirind Thank you
  • can’t start the app

    Locked
    4
    0 Votes
    4 Posts
    166 Views
    FC Eddie_NLF
    No news is good news. Time to close this topic.