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We're here to help you with questions and bugs. ENGLISH ONLY!

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  • Training session

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    FC Eddie_NLF
    You're welcome
  • scout doesnt work for me in computer or phone

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    Optimum RaedaO
    @FC-Eddie_NL You are very kind, I know that sometimes it happens, and I also know that you do everything possible to address all the problems, I love this game.
  • Please help me

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    FC Eddie_NLF
    @efe-sarıtaş_82 Yes, you did misunderstood it then, as you will still have to watch the ads in those videos. The only ads that gets removed are the banner you would see at the top of the screen on all pages when you have a free account.
  • I NEED HELP WITH A BUG

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    FC Eddie_NLF
    @Hajduk124 Then I think it's best to contact our customer support through the below link. Then click on 'submit a request' and choose the option 'OSM' to fill in our contact sheet. Make sure to provide as much details as possible. https://support.onlinesoccermanager.com/hc/en-us
  • Aren't ads hidden?

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    FC Eddie_NLF
    @caspercocuk Hi there, When you buy a package that says it will hide the ads, it means the banners that you saw on the top and the sides of the screen when you had a free account. Those should now be hidden. If you watch a video for Bosscoins, to speed up the timer or when you click on the orange 'Continue+ more' button you will watch an ad.
  • Can’t start the mobile game

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    FC Eddie_NLF
    @Luka250 Hi there, On which platform do you get this error message? And did you had an account prior to this one that you used on that platform and was deactived/deleted or got locked?
  • World domination complete but only 99% displayed

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    FC Eddie_NLF
    @antagonice Hi there, This is a known issue and is placed on the backlog to be fixed. We will have to wait until this gets solved.
  • error

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    FC Eddie_NLF
    @PebbleEZ Hi there, Do you still have this issue. If so, on which platform do you have this and what is the error message?
  • Sponsers

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    T
    Thanks!
  • My players are sold without my knowledge.

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    FC Eddie_NLF
    @cinaregemen841 Hi there, I'm sorry to hear that this has happened to you. However, do keep in mind that securing your account is your own responsibility. Perhaps a friend/schoolmate/colleague is messing with your OSM account. So I would advise the following things. Change the password of your OSM account or the password of any of your social connections if you use those to login to OSM. And make sure that no one else knows them. If you are on a shared computer, make sure to log out of your OSM account once your done. Never leave your phone in the open in your classroom or in your workspace.
  • This topic is deleted!

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  • Nickname

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    LirindL
    Hi mate, Unfortunately it is not possible to change the manager name. This is due to some technical reasons.
  • Nickname

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    LirindL
    Hi mate, Unfortunately it is not possible to change the manager name. This is due to some technical reasons.
  • Champiñones coins missed

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  • World Domination

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    FC Eddie_NLF
    @leochar92 Hi there, This is a known issue and is placed on the backlog to be fixed. So we have to wait until it is fixed.
  • Error Profile Image Upload Disable

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    T
    But I had an avatar here (different from the game itself) and it was when I tried to change it by uploading a new one, like the option in profile settings, that it throw me to this awful letter I have now
  • less medals won

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    FC Eddie_NLF
    @hariharan__14 You're welcome.
  • Videos to earn boss coins don't work for a week now

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    FC Eddie_NLF
    @Ajacied4Vinnie_NL @Stephán-Joven_NL It's being worked on, but it is not in the hands of Gamebasics itself to fix this. Videos can be watched in the OSM app.
  • My adds won't load

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    FC Eddie_NLF
    @ArjanOsinga_NL Hi there, This is a known issue and it is being worked on.
  • Bug

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    FC Eddie_NLF
    @Zenith-Nexus Thank you