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We're here to help you with questions and bugs. ENGLISH ONLY!

4.5k Topics 26.1k Posts
  • Match in play

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    SpecialOneS
    Hi all Because of technical problems, some matches weren't simulated last night. These matches are postponed to the next match day. Additionally one or more of your matches may have been simulated earlier this morning. In that case the upcoming match day will also be played. We apologize for inconvenience this may have caused you, and we thank for your understanding!
  • Money in the bank

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    SpecialOneS
    Yes, there's a maximum. That value is 4 294 967 295. Pretty high, agree? I don't think it's necessary to increase it even more!
  • [BUG] Can‘t see statistic after away friendly match

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    SpecialOneS
    Tks for the help. Let's assume then that your previous report was due to a temporary glitch or you needed to reload slot
  • **Need help to create a new account**

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    DE XRISTD
    @erikas-meškys Hello mate....you must first delete the account you have and then when you log in the game again follow the instructions to create a new one... NOTE : you can NOT HAVE more then one accounts....
  • Report Cheater

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    DE XRISTD
    @jnr-terry Hello mate..it depends on what he/she did...if it was the first time etc....
  • Forgot my email

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    SpecialOneS
    @İbrahim-Fuchs Please update yourself before answer. Support procedures changed a while ago! @clauske17 Please take some time to check OSM terms before create even more accounts! For further help, please create a support ticket
  • Recovery or create new acvcount!?

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    SpecialOneS
    Hi, Please take some time to check OSM terms before create even more accounts! We keep all login data stored for 90 days after accounts been locked/deleted as a business protection against cheaters. We can exceptionaly remove social inks from locked/deleted accounts, but users can do that before delete accounts For further help, please create a support ticket
  • Chiellini qualification

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    SpecialOneS
    There's no issues with transfers on your league. It's a league with more than 50 managers in it, so it's more than natural that on first rounds all players added by engine are bought pretty much immediately
  • I can't get coins from ads !!!

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    khalilyasuoK
    @lirind ah ok . thank you
  • training completion problem

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    SpecialOneS
    Hi, We're sorry about your problem, but, you're probably playing on a league where Timer completion is disabled. If that's not the case, please report it again providing us some mnore information, such as: platform (web, Android or iOS App) Team you're managing / slot Steps you take / Brief explanation of the problem in a clear way soi we can reproduce it
  • e-mail change

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    SpecialOneS
    This mail was changed when you linked your OSM account to your apple account. The process at this moment overwrites existing mail by the one on apple, because most of the times, it's the most recent and users may not have access to old one! Apple generates a random mail address, but all mails are forwarded to your mail, pretecting user real mail address by not showing it on other Apps. We'll discuss it internally and decide if we maintain the same process or if we make any changes on this whole process
  • Secret Training

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  • Boss coıns sorunu

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  • Training: 2h or 8h?!?!?!?! I need to use a player in 3h!

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    SpecialOneS
    We're sorry for the late start on yesterday temporary event. There were some unpredicted technical issues. We want to compensate you by increasing the duration of this weekend's Event.
  • I cant reach game with opera

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  • Issue when trying to manage a new team with coins

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    SpecialOneS
    Hi, Tks for reporting it! We're aware of it already and working hard to set an hotfix live ASAP. Sorry for the inconvenience!
  • Hi can you change my username

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    DE XRISTD
    @دققققق Hello mate...sorry but you can not change your manager name...
  • Fantasy League

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  • Where is my Winners Cup ticket?

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  • Transfer between Managers was not possible.

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    BembelmänB
    Thanks for your answer . Unfortunately you have already closed the thread. Would like to give you our feedback. However, this does not happen as rarely as you say. Relating to normal events it is rare, that's true. But as soon as there is the transfer Madness, this situation occurs regularly. At least that's our experience, because then players are bought 2x already from the transfer market.... From managers... but then appear a third time on the transfer market. And then this player can no longer be bought on the current match day. Sometimes there are 4 or 5 such players on the transfer market that cannot be bought. And that restricts the playing quite a bit, especially since the transfer market in an active league, with such an event, is too small anyway. If then a third of the players are still additionally not to buy, it becomes "stupid" . The thread can be closed. Thanks again.