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We're here to help you with questions and bugs. ENGLISH ONLY!

4.7k Topics 27.1k Posts
  • Report cheaters request not answered yet

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  • Bug news

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    FC Eddie_NLF
    @Carlo-Ancelotti.13 H there, Do you mean the news section in the webversion or are you talking about the push notifications on your phone?
  • Boss Coins video

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    FC Eddie_NLF
    @ricardofernandez875 Hi there, They are automaticaly added after you have watched the video.
  • I need help to report Cheater

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    DE XRISTD
    Hello mate...use the link above and report any manager you think he /she cheats...
  • Where is the option to view active leagues on the server?

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    Miguel Henrique AguiarM
    That option was actually removed from the game. I can't find it anymore.
  • Transfers

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  • Resigning

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    A
    Thank you all!
  • the money did not reach my game account!

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    FC Eddie_NLF
    @Mr-Dhafer Hi there, If you buy Packs from the store that contains items (club funds, training progression or player packs), then you will find those items in your inventory. This is the blue-yellow OSM bag you will see at the top of the screen. If it isn't there, then you will have to contact our customer support. They can verify if payment went through and give you the club funds. You can find our support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' from the dropdown menu to fill in the contact sheet.
  • VIP league training progression

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  • help

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    FC Eddie_NLF
    @SrdjanBeograd Hi there, No, there isn't a way to open up managerslots early on the webversion. This is only possible in the OSM app and is only due to it being actually a bug. They decided to just leave it there, as it doesn't do any harm. It was never meant as a feature for the OSM app.
  • MLS equivallent

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    FC Eddie_NLF
    @Durilo Hi there, Both are. One is just the Eastern Conference and the other is the Western Conference. So, it's the same as the actual MLS, but without any play-offs.
  • Play with two teams

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    FC Eddie_NLF
    @Shaker__1 Hi there, I'm sorry, but cheating won't be discussed or handled through the forum. If you suspect someone of cheating then you will have to report them through our customer support at https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' from the dropdown menu to fill in the contact form. Make sure to provide proof of the cheating.
  • Nationality

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    SpecialOneS
    Hi all, As Eddie mentioned we don't disclose these values. Idea is for users to try out and try to find out the impact by themselves. From the support perspective, I'll answer you guys that there's in fact aNationality bonus that's activated when you've 6 players same Nationality (and no PT + BR or ES + CH + CL + MX + .. are not same nationality, it's not language bonus) Bonus amount, we won't disclose, but let's pick the number Eddie provided 25 (not 25%)... Imagine something like: Squad strength= Goal keeping + Defense + Mid + Attack + LineUpbonus + Nationality + Stadium + TC + ST + ....... Using random values, it will be something like: 100 + 400 + 450 + 300 + 20 + 25 + 10 + 50 + 5 + ........
  • Problem VS Portugal

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  • Collusion in average manipulation

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    FC Eddie_NLF
    @GuardiolaMurat Hi there, I'm sorry, but cheatings won't be discussed or handled through the forum. You can report a manager through our OSM support, which you can reach through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' from the dropdown menu to fill in the contact form. Make sure to provide clear evidence of the cheating.
  • Cheating

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    FC Eddie_NLF
    @فادى-عمرو. Oh, that's a long time ago already. Might have either been missed or you didn't send it using the proper method. This is the method you should be using for reporting a cheater: Go to https://support.onlinesoccermanager.com/hc/en-us and click on 'submit a request' Select 'OSM' from the dropdown menu to fill in the contact form. for the question 'Please select an issue that you are having' you should choose 'Report inappropriate behaviour Give as much details about why you suspect someone of cheating and add proof. If you selected 'report a player for an offensive name, tag or description' from that first dropdown menu, then you will get an automated reply back that sends you back to the OSM support. Since that league has already ended, there is nothing to be done about it now, so I will close your topic.
  • Game bug !!!

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    FC Eddie_NLF
    @Baraa711 No news about it.
  • Manager might be cheating by playing with multiple teams

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    FC Eddie_NLF
    @CatalinDark Hi there, Cheatings won't be discussed or handled through the forum. You will have to contact our customer support if you suspect someone is cheating. You can contact them through the below link. https://support.onlinesoccermanager.com/hc/en-us
  • The Champions Cup league can’t find any players

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    FC Eddie_NLF
    @McLarenP1 Thanks. I will report your issue.
  • Problem - Joining leagues

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    FC Eddie_NLF
    @Roquer Hi there, Depending on the server that you have been put on, it can be that in some countries there are barely any active leagues happening. The less populair they are, the bigger the chance that this is the case. You might have been put on a different server, due to getting more experienced in the game, and thus there are less active leagues happening in some countries. In the league select screen you will only find leagues where all advanced settings are still turned on. Leagues where the league moderator turned off at least one setting won't be shown in that overview page.