Skip to content

Support

We're here to help you with questions and bugs. ENGLISH ONLY!

4.7k Topics 26.9k Posts
  • the last friend boss coin reward

    Locked
    2
    1
    0 Votes
    2 Posts
    66 Views
    FC Eddie_NLF
    @heyman123_3_6 Hi there, There are number of requirements that needs to be met by both you and your friend in order to get those bonus Bosscoins. These are as follows: New user has to sign up via invitation link and on same session (if user installs app then closes it and later opens it and sign up, it won't work. He needs to click link again and only after the account has been created) Invited user has to create a new account and not joining league with an existing one. There's a maximum of 10 rewards, so all invites sent after that won't give any more rewards. So if you still didn't got those bonus Bosscoins, then double check with your friend about the first requirement and let him click/tab on the referal link just in case. If you still don't get the reward afer that, then you will have to contact our customer support. They can take a look at what went wrong. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us
  • About account deletion

    1
    0 Votes
    1 Posts
    39 Views
    No one has replied
  • Game

    14
    2 Votes
    14 Posts
    446 Views
    FC Eddie_NLF
    @ilkercgul98 Glad to hear it's fixed
  • Serious Issue: Why Is Deleting My OSM Account This Hard?

    Locked
    4
    1 Votes
    4 Posts
    120 Views
    SpecialOneS
    Hello, sorry that you're facing an issue caused by a technical issue from App. It was OSM App that created and linked an account to your phone (even if 2 yeas ago)? It was OSM that linked the account to AppleID and/or Gamecentre? OSM App ony improved login system, making it easier for users to log on their accounts when they link them to Apple/Gamecenter. You never used it? Really? Let's talk about rules and behavour, yes. You asked for help from support by filling in a ticket. You did what's expected from everyone that has an issue and needs help that's not possible to provide here on forum. You didn't even waited for an answer and came to forum complaining in a not very polite way, nevertheless you got a polite answer Not happy with your mistakes, your reply is even more unpolite? Please, respect those that are giving their time to assist you on this forum! Btw, the account you asked for deletion on the ticket was already deleted (at least I was told so). This topic will be closed. Further assistence on this subject will be provided by support via ticket!
  • Club Information

    Locked
    2
    0 Votes
    2 Posts
    63 Views
    FC Eddie_NLF
    @Olayimika Hi there, If you are having an issue in OSM then please refer to our bugtemplate on how to report an issue. https://forum.onlinesoccermanager.com/topic/308/important-info-please-read/3 You can create a new topic using this template to report your bug.
  • does not open

    2
    0 Votes
    2 Posts
    52 Views
    FC Eddie_NLF
    @battalgazi_ccc Hi there, Can you be more specific about your issue please?
  • Login Issue: OSM App Automatically Logs Into the Wrong Account on iPhone

    Locked
    2
    0 Votes
    2 Posts
    62 Views
    FC Eddie_NLF
    @mcfc_uae Hi there, For account issues you will have to contact our customer support. They can help you out with that. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us
  • This topic is deleted!

    0
    0 Votes
    0 Posts
    26 Views
    No one has replied
  • 0 Votes
    3 Posts
    61 Views
    FC Eddie_NLF
    @Meffıe_NL Hi there, If the status is pending then that means that revu still has to check your status of the offer. This might take a few days. If it's listed as 'credited', but you are sure you didn't received the rewards, then you will have to contact our customer support. They can help you out then. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us
  • Can't get reward for completing missions? 2.0

    2
    1 Votes
    2 Posts
    131 Views
    SpecialOneS
    Hi, sorry that you're facing such an issue, but... Can you please help us helping you? We need more information: platformn (Web, iOS, And) if App, which version What's the reward that is giving problems? Images/videos are always welcome
  • Issue with claiming rewards from missions

    Locked
    4
    0 Votes
    4 Posts
    320 Views
    FC Eddie_NLF
    @Perzikstruik_NL This has been fixed now. You will only get the claim button for Bosscoin rewards.
  • boss coin stored

    Locked
    7
    0 Votes
    7 Posts
    179 Views
    FC Eddie_NLF
    This has now been fixed. You will only get the claim button for Bosscoin rewards
  • Can't get reward for completing missions?

    Locked
    2
    1
    0 Votes
    2 Posts
    108 Views
    SpecialOneS
    This was fixed already in time for all users to claim it
  • Game is just roaming all the time

    6
    1 Votes
    6 Posts
    363 Views
    GORDON MILNE 1990G
    Thank you for the information. It might be because of simulations,usually happens during evening time. But I will try all your recommendations.
  • Yesterdays simulations

    Locked
    2
    0 Votes
    2 Posts
    53 Views
    SpecialOneS
    You should have received a notification... Due to the issues with cloudflare worldwide, OSM NL was down for quite some time in the evening, so we chose to postpone matches on OSM NL only!
  • My game closes as soon as I open it

    Locked
    4
    0 Votes
    4 Posts
    135 Views
    SpecialOneS
    Yup, no feedback from user which means that it was working....
  • Elite Managers League points ?

    Locked Moved
    5
    4
    0 Votes
    5 Posts
    220 Views
    SpecialOneS
    There was an error upon league creation and some leagues were created before the fix. We've set all teams with goal 6!
  • this violates our rights

    Locked
    2
    0 Votes
    2 Posts
    59 Views
    FC Eddie_NLF
    @soliman10_8 Hi there, That message is there for a reason and indicates that you would go against the OSM terms. This is to prevent users from cheating.
  • Ads not finishing/training not accelerated

    3
    1 Votes
    3 Posts
    128 Views
    NetvigatorN
    Hi there, all good from my side, still playing continually, but not enough time for forums, thanks for replying, I'll try and get some records for you.
  • Error with league table

    Locked
    5
    1
    0 Votes
    5 Posts
    499 Views
    FC Eddie_NLF
    @JAY-ZO Oh yeah, forgot to mention it. Issue has indeed been fixed manually. They will look for a permanent solution if this league will become available again in the future.