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We're here to help you with questions and bugs. ENGLISH ONLY!

4.6k Topics 26.7k Posts
  • adam mouhtatA

    what taht

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    abdullah61xA
    @FC-Eddie_NL It was data analyst, now fixed
  • JAY ZOJ

    Issue with manager profile

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    SpecialOneS
    And this is fixed too! Tks for reporting it!
  • brickbybrickB

    Analyst is not working - Error 400

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    SpecialOneS
    @JAY-ZO Tks for the heads up/feedback!
  • sta_952S

    Can’t exit a tournament

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    JAY ZOJ
    @FC-Eddie_NL Yes, it is now working.
  • Jurgen Klopp 920923J

    the game got bug. it doesnt show the coin amount and it keep shining when i trying to change team.

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    FC Eddie_NLF
    This should be fixed.
  • R

    green notification icon not working on Safari (website version)

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    FC Eddie_NLF
    This should be fixed
  • suggs1968S

    missions

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    FC Eddie_NLF
    @suggs1968 Hi there, If this is still an issue then try to remove cookies and cache and see if that solves it. If not, then we need more details. You can use our bug template to report a bug. Bug Report Template: At this moment we've got 5 different versions on which users can login to OSM: Website (PC or mobile device) Facebook Android App iOS App (iPhone) iOS App (iPad) All bugs should be reported using the following basic guidelines. Login: (Login of the user with the bug) Account: (Slot1, Slot2, Slot3, Slot4) Date & Time of the bug: (This should be as accurate as possible, for developers to check error logs) Platform: (Website PC/Mobile, Facebook, Android App, iPhone App, iPad App) *** Screenshots: (Full screen - URL and time should be presented) Bug step-by-step Description: (The ideal is that you describe all the steps you do to reproduce the error) ***For bugs related with the full website and Facebook versions, please add: Browser: ***For bugs related with the Android App and iOS App versions, please add: App Version: Brand/type device: OS version:
  • gungorkemG

    Web: Game crash - Header empty

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    SpecialOneS
    Guess we can consider this issue as fixed. Tks for the report guys.
  • B

    Several problems winners cup.

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    FC Eddie_NLF
    @Bjorno1880_NL Hi there, What was the result of the first match? There seems to be an issue with leaving the tournament after being eliminated. I have reported the issue.
  • م

    الوو

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    FC Eddie_NLF
    @ماجد-الثمالي-9998 Hi there, The link to the images don't work, so can you be more specific about your issue.
  • GORDON MILNE 1990G

    WEB: Reward videos not working (BCs and Club Funds)

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    FC Eddie_NLF
    This issue should be fixed already, so topic will be closed.
  • Lin0mercy_NLL

    Cheater in my league

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    FC Eddie_NLF
    @Lin0mercy_NL Hi there, If you still can't view the managers profile, try to clear temporary files. You can also report cheaters by creating a ticket through our customer support at https://support.onlinesoccermanager.com/hc/en-us
  • L

    Missions coins bug

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    FC Eddie_NLF
    @lamborjimmy-19 Hi there, You will have to contact our customer support for this. They can verify if you received them or not. You can find our support through the below link. https://support.onlinesoccermanager.com/hc/en-us
  • J

    OSM app cannot start.

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    FC Eddie_NLF
    @JoeyFlick Hi there, This is probably caused by an old account you had on OSM. To solve this you will have to contact our customer support at https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' from the dropdown menu to fill in the contact form.
  • bobo_1903B

    Account is not active

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    SpecialOneS
    Can you please be clearer? You're logged on your account, right?
  • zstardustarimes_NLZ

    Boss coins after unlocking Baas Van Amerika

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    zstardustarimes_NLZ
    oke thnx
  • L

    Coin bug

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    FC Eddie_NLF
    @lamborjimmy-19 Hi there, The only thing you could try is going to our customer support and ask for help there. They might be able to verify this and add the Bosscoins to your account. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us
  • J

    Second and third league account transfer market

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    FC Eddie_NLF
    @jotao-vitao Hi there, I know that that is frustrating, but transfers are for a large part pretty random. Sometimes you sell a number of players pretty quickly and other times it will take a bit longer. As long as the players that are put on the transferlist by the game engine decrease in price, there is no issue with the transfer system.
  • A

    is osm totally down?

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    FC Eddie_NLF
    @Arty84 Hi there, Unfortunately, OSM can experience downtime from time to time right now.. There are some issues after a recent server migration. The OSM devs are working on it, but they also have to rely on help from other companies. We apologies for the inconvenience.
  • Z

    I want to kick player of my league

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    FC Eddie_NLF
    @zT0mz Hi there, There are two requirements that needs to be met before you can kick someone out of your league. You need to have created your own league (be the league moderator) That player needs to be inactive for a minimal period of 72 hours straight. So, only on your first managerslot you could kick an inactive manager. Those that can be kicked will have an icon next to their managername in the managerlist.