Skip to content
Brand Logo
  1. Home
  2. Support

Support

We're here to help you with questions and bugs. ENGLISH ONLY!

4.6k Topics 26.7k Posts
  • tnaoioT

    The wrong amount was debited

    Locked
    2
    0 Votes
    2 Posts
    157 Views
    FC Eddie_NLF
    @tnaoio Hi there, Sorry for the late response. If you haven't already, you should contact our customer support via the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' then click on 'OSM'and fill in the contact sheet in English. Make sure to add proof of payment.
  • 19SDaniele961

    App for iOS

    2
    0 Votes
    2 Posts
    159 Views
    FC Eddie_NLF
    @19SDaniele96 Hi there, Did you had an account prior to this one that you deleted/disabled yourself or got locked by Gamebasics?
  • RhysinhooR

    The friendlies event was supposed to start 8 hours ago! What is going on.

    Locked
    2
    0 Votes
    2 Posts
    124 Views
    FC Eddie_NLF
    @Rhysinhoo Hi there, The event is already over, so I will close this topic.
  • Kabusia 1K

    Why lose because of the big club versus small club?

    Locked
    2
    0 Votes
    2 Posts
    140 Views
    FC Eddie_NLF
    @Kabusia-1 Hi there, Even if your squad value is higher than your opponent doesn't mean you are automaticaly going to win that match. Tactics are equally important. So perhaps you should try something else.
  • Mister André PintoM

    Signed Jersey Pack

    Locked
    5
    0 Votes
    5 Posts
    259 Views
    FC Eddie_NLF
    @AndrePinto77 Hi, You should have received an e-mail with further details. Also check your spamfolder. If not, then you can e-mail someone from Gamebasics/Miniclip directly to claim your winning jersey rutger.zwinkels@miniclip.com Make sure to add your full adress so that they can send the jersey.
  • Pattethebest666_NLP

    This topic is deleted!

    1
    0 Votes
    1 Posts
    13 Views
    No one has replied
  • juandedioszambranoyanezJ

    Champions finals in foreign stadiums and not at home, a new vision

    1
    0 Votes
    1 Posts
    87 Views
    No one has replied
  • qarakushQ

    Medals are not added to my account

    4
    0 Votes
    4 Posts
    194 Views
    qarakushQ
    I think there is a misunderstanding. The total of the medals we received from each match we won throughout the league is added to our page at the end of the league. That is, if I have won 500 medals per match, I have earned 15,000 medals at the end of a 30-day league. These medals are not added to my account extra. Is it true?
  • Armaro22A

    Protesto jogo Monagas vs Uniersdade Central

    2
    0 Votes
    2 Posts
    116 Views
    poccnrP
    @Armaro22 thanks now create a new topic but English
  • poccnrP

    ANDRE ONANA BUG

    Locked
    2
    1 Votes
    2 Posts
    215 Views
    FC Eddie_NLF
    @poccnr Hi there, First off: please, don't use caps lock. Secondly: the reason why the full name is displayed, is because in Everton there plays a footballer called Amadou Onana. Since their first name both start with the letter 'A', they have their full name listed on OSM. Otherwise you would either get Onana and Onana or A. Onana and A. Onana.
  • Lenhador FamiL

    App not open

    2
    0 Votes
    2 Posts
    150 Views
    matiasão_3M
    s@Lenhador-Fami same bro are you on iphone? it says sorry, there is an error over and over again
  • WhiteeeW

    My former account was banned and I have no reason why.

    Locked
    10
    5 Votes
    10 Posts
    318 Views
    FC Eddie_NLF
    @Whiteee Have you already tried to appeal again? If that still doesn't work then it is best to go to our customer support via the below link. We don't handle cheatings and locked/suspended account on the forum. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and fill in the contact sheet in English. Add as much details and include that it wasn't possible to appeal directly from your account.
  • Big Eleven 2023B

    Picture in the Battle Profile

    2
    0 Votes
    2 Posts
    116 Views
    YOUSEF3010Y
    @Big-Eleven-2023 said in Picture in the Battle Profile: No matter what I try, it doesn't work. What format (jpg,png) does the image have to have that I want to insert? Size maximum 195 kb?
  • Hulk2012FCPH

    can a third team see others training camps used?

    Locked
    2
    0 Votes
    2 Posts
    190 Views
    FC Eddie_NLF
    @Hulk2012FCP Hi there, No, they can't. This is hidden for everyone except your opponent.
  • Capitão ItalloC

    Nationality

    2
    0 Votes
    2 Posts
    117 Views
    BernardoBraunB
    @Capitão-Itallo said in Nationality: How do I change the nationality (when I created the account the nationality was automatic and I didn't find the option to change it) This is only possible on PC
  • M

    Launching problem

    help
    2
    0 Votes
    2 Posts
    168 Views
    J
    Hi, An having exact same problem when try to use the app, keeps crashing
  • Vicent21V

    Error 1000-1

    1
    0 Votes
    1 Posts
    146 Views
    No one has replied
  • VascoKiprich_NLV

    Why?

    Locked
    2
    0 Votes
    2 Posts
    132 Views
    DE XRISTD
    @VascoKiprich_NL Hello mate....support forum is not for discussion , mostly....is for makimg questions and get the reply....if you have another question, make a new topic and quote the topic you wish to refer to....
  • CrAcK.1987C

    Club or starting team value

    Locked
    2
    0 Votes
    2 Posts
    222 Views
    DE XRISTD
    @CrAcK-1987 Hello mate...don't open same topics...you have one on OSM the game....the support if for problems on the game play of the game, not for sharing opinions.....
  • Ahmet CeylannnA

    I can't get free coins

    2
    0 Votes
    2 Posts
    149 Views
    tarigund43T
    The first step should be to reach out to the customer support or technical support team of the game you're playing. Burger King Survey They are best equipped to help you with in-game issues, including problems related to earning coins or watching ads.