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We're here to help you with questions and bugs. ENGLISH ONLY!

4.5k Topics 26.1k Posts
  • what is the PROMO CODE

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    FC Eddie_NLF
    @lewandoski1 Hi there, For promo codes you will have to follow our social media.
  • MAIL ACTIVATION

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    FC Eddie_NLF
    @John-Smith-787 Hi there, For this issue you will have to contact our customer service. Click on the below link and then 'submit a request'. Make sure to give as much details as to why you can't activate your account. https://support.onlinesoccermanager.com/hc/en-us
  • [Bug] Can't claim achievement coins anymore

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    FC Eddie_NLF
    @acaciadelft_NL Hi there, Apologies for not giving an answer earlier. You only have a week to claim these Bosscoins. After that they are gone. You could try going to our customer service and ask them if it is possible to manually add them, as it is a pretty hefty amount of Bosscoins that you are missing out. You can find the contact sheet by clicking on the below link and then 'submit a request'. Fill out the contact sheet in English. https://support.onlinesoccermanager.com/hc/en-us
  • Is it possible to remove a manager from my league

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    FC Eddie_NLF
    @Mat-Appleton Hi there, Unfortunately there isn't. Managers can only be removed from your league if they haven't logged in for atleast 72 hours. The reason why that manager was able to join a team is because that manager has aleady played in your league in a previous season. Then they are able to join a team without applying or receiving an invite from you. There is only one solution for this: letting your league end and creating a new one from scratch.
  • Simulation time

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    FC Eddie_NLF
    Hi there, After the results of a survey that has been held, the simulation time in the American region has been moved up by a couple of hours.
  • Why

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    FC Eddie_NLF
    @عمر-فتوح_76 Hi there, After the results of a survey that has been held, the simulation time in the American region has been moved up by a couple of hours. Because of this change there were unfortunatly two matches played instead of just one. Everyone that has been affected received a message via the OSM app. We apologies for the inconvience
  • Double simulation

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    FC Eddie_NLF
    @Josep-Guardiola Go to the Community tab and then click on simulation status. The server that you are playing on is accented in yellow.
  • My 256 million club money is gone

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    FC Eddie_NLF
    @DETU7506 This has to be manually added back, but is not so easy. So please contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Click on 'submit a request' and fill in the contact sheet in English. Make sure to provide as much details as possible, like the clubslot on which this issue has happened, how much money was lost and on which matchday this happened. The more info you give, the more easy it will be for our team to restore the clubfunds. As we cannot provide you with more help through this forum, I will close your topic.
  • i didn't get my invite bonus

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    FC Eddie_NLF
    @Çapocum Hi there, Please take a look at our Common Questions to find the answer to your question. If you are still facing issues after meeting the necessary criteria, then contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us
  • this game is doing me dirty in transfer window

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    DE XRISTD
    @True1Ben Hello mate...selling players is just random...adjust the values of your player, check the position of other players in the transfer list etc....some times your players are sold more easy than other manasgers and the other side around....AND >> watch your language in here......
  • Next season

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  • I didn't get boss coins

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    FC Eddie_NLF
    @Armeniec Hi there, For these kind of issues you will have to go to our customer service, which you can find via the below link. https://support.onlinesoccermanager.com/hc/en-us Click on 'submit a request' and fill in the contact sheet in English. Make sure to add proof of payment.
  • Mismatch team value

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    JBruinink_NLJ
    @FC-Eddie_NL not sure how long it lasts, but it is gone now
  • question about the income from "interest"

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    FC Eddie_NLF
    As it is just a visual bug and the event is now over, I will close this topic.
  • World ranking competition Argentina

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    FC Eddie_NLF
    @OfficialRonaldinho_NL Hi there, Thanks for bringing this up. I've forwarded this.
  • Petition for able to change crew name!

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    KalkunsK
    @Valen-Taverna Thanks boi
  • Rude emails

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    FC Eddie_NLF
    @walter1972_NL Hi there, You can report this by going to our official customer support via the below link. https://support.onlinesoccermanager.com/hc/en-us Afterwards, click on 'submit a request' to fill in the contactsheet in English, using the 'report a player for a offensive name, tag or description' option. Make sure to add screenshots of the conversation. It might take a little while before you receive a reply, so be patient until you do.
  • What's the current event?

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    FC Eddie_NLF
    Topic reopened
  • Not received the ingame money

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    DE XRISTD
    @rohan98_NL Hello mate...use this link and report it >>> https://support.onlinesoccermanager.com/hc/en-us
  • Problem in joining the battles

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