Skip to content

Support

We're here to help you with questions and bugs. ENGLISH ONLY!

4.5k Topics 26.2k Posts
  • Bug of Weekly Event

    Locked
    2
    0 Votes
    2 Posts
    105 Views
    SpecialOneS
    Thanks for letting us know you think the Event wasn't working on your account. We could see from our data that the Event was running as it should at least for the majority of users, we can't assure that it went ok for all managers. Glitches could still have prevented the Event from working properly for individual managers. Hopefully the next Events did work like you would expect. If not, please let us know.
  • USA Mission?

    1
    0 Votes
    1 Posts
    87 Views
    No one has replied
  • I cant play the game

    2
    1
    0 Votes
    2 Posts
    128 Views
    LirindL
    @chickenbroes Hi mate, could you please clear cache and cookies, including all data, from your browser and see it again...
  • How can I change a player's position?

    Locked
    2
    0 Votes
    2 Posts
    2k Views
    DE XRISTD
    @yairking123 Hello mate...you can not change the position of a player...you can just put him in another position if you wish....
  • I need a reply to report

    1
    0 Votes
    1 Posts
    81 Views
    No one has replied
  • Odisha India championship

    1
    0 Votes
    1 Posts
    100 Views
    No one has replied
  • Time to sell a player

    2
    0 Votes
    2 Posts
    126 Views
    peanutxbutterP
    same here although about a month ago players got sold quicker and it seems to be slower now
  • hi "new in osm"

    1
    0 Votes
    1 Posts
    92 Views
    No one has replied
  • Error

    Locked
    2
    0 Votes
    2 Posts
    152 Views
    SpecialOneS
    I'll assume that you're trying to access from Web version. Have you tried to clear temporary files? Did you tried to log from a different browser/device? If you manage to log from a different browser device the problem is on current browser/device. If clearing temporary files solved the problem, then you found out the reason and it's all fine now!
  • Pre season 1 day left

    Locked
    2
    1 Votes
    2 Posts
    186 Views
    SpecialOneS
    That's not entirely true ALL leagues created by engine have in fact only one preparation day. All leagues created by Human managers can have one or four preparation days. It's up to league moderator to chose upon league creation!
  • report

    Locked
    14
    1 Votes
    14 Posts
    692 Views
    SpecialOneS
    @peanutxbutter said in report: obviously no screen shots attached since idk what im supposed to screen shot Just take a look at Fair Play section on OSM Help Center What’s considered cheating in OSM? How do I report a manager I think is cheating? @majstor-matt said in report: ... But sadly organization and dedication to preventing cheating is weak here, one look at global ranking tells you everything.. You know that this isn't true We just changedthe way we approach this situation. We've been working on prevention instead of punishment. It's way harder to cheat these days, but that doesn't mean it's impossible. There are some managers on high places of ranking that may seem that they are cheating, but we can't punish based on feelings/assumptions/'knowing'. We need evidences to take actions. Every cheater sooner or later will make a mistake and then.... @hypograt said in report: hello i have filed a complaint about cheating for a player but he is getting special training for me every day with multi accounts when can i get results? Tickets are handled sequentialy starting by the oldest ones (sorted by 'update' date. So everytime you send a new ticket about same subject, they are merged and 'update' date is updated. Same thing is valid for actions on ticket, like asking when you'll get an answer... It will move the ticket to the end of the queue!
  • Problem

    2
    0 Votes
    2 Posts
    146 Views
    LirindL
    @guizao_355 Hi mate, could you please clear cache and cookies, including all data, from your browser/App and see it again...
  • Issue with manager slot 3.

    slot
    1
    0 Votes
    1 Posts
    83 Views
    No one has replied
  • what the heck 💀

    3
    1
    0 Votes
    3 Posts
    212 Views
    DE XRISTD
    @san-marino_47 Hello mate....do as you have been told above.... I also change the title and some "bad" words of your post....take care to use proper language in here....next time you will be banned.....
  • I can’t find Ibrahimovic

    4
    0 Votes
    4 Posts
    339 Views
    MarkusRW5M
    @fc-eddie_nl "without zlaten the whole game is useless" (quote: zlatan)
  • selling players

    Locked
    2
    0 Votes
    2 Posts
    233 Views
    DE XRISTD
    @hairanblack Hello mate...first of all i change the title so anyone can read it...second, there is no problem with transfers...some times a manager sells many players some times he struggle to do that...everything is in the game...adjust the value of the players, look for same players value on the transfer list etc....
  • Can't play it on my iPhone Xr

    1
    0 Votes
    1 Posts
    102 Views
    No one has replied
  • Text Problem

    6
    1
    0 Votes
    6 Posts
    269 Views
    Álvaro Ruiz GÁ
    @specialone I joined on prep days. Text hasn't worked for the first 4 matches.
  • email pls.

    Locked
    3
    0 Votes
    3 Posts
    195 Views
    DE XRISTD
    cheers
  • New League created: invited manager can’t join his team

    2
    0 Votes
    2 Posts
    113 Views
    Forever FCF
    @deq1980 Hi mate, Please fill in a support ticket with many details via this link >>> https://support.onlinesoccermanager.com/hc/en-us/requests/new