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We're here to help you with questions and bugs. ENGLISH ONLY!

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  • Important Info - Please Read

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    SpecialOneS
    -I suspect someone is cheating, how can I be sure? We often get questions about what's considered cheating and what's not. Managers reporting users just because they managed to build a really good squad, because they beat them while their squad is better or even report managers because they don't lose a match. As you can imagine this creates an huge delay and unnecessary workload having to check all those ticket/reports. Let's try to reduce this, by explaining when managers are breaking OSM Terms and when they should be reported. There are mainly 3 situations where it's easy for users to spot when a manager is breaking OSM Terms: Illegal transfers To be reported under Illegal Transfers Doing transfers between 2 or more teams (managed by humans) where one of them is clearly the benefited with those transfers Buying weak players that don't improve your squad by huge amounts without a clear reason for it (don't have enough players to line due to injuries or suspension) Buying strong players that will improve your squad by really low values without having a clear benefit to seller Collusion ** A single user controlling several teams or a group of users playing as a group to 'assure' that a specific team will win the league by setting losing tactics, weak line ups, players on wrong positions and/or play with strongest line up and camping their rivals Offensive language Offensive names, league names, profiles, insults via PMs, Crew Names.....etc Important NOTE: All reports should include a clear description of what you're reporting and evidences added (please, add all necessary screenshots). English [image: 1637856074774-england.png] language ONLY! Report users on our knowledge base / helpcenter!
  • Can't find your Topic/Post? Read this!

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    SpecialOneS
    - How can I access other languages forums? It's in fact quite easy and you can do it just with 3 mouse clicks: [image: 1550568935926-b7df8cba-946f-4b62-b4cd-e361b649a0ed-image.png] [image: 1550568968371-f0bf120d-7526-4891-8ef0-4eff70481680-image.png] [image: 1550568981834-0631c5f4-333a-40bf-bdea-443ee22b8ed3-image.png]
  • Can't leave Winners Cup after being eliminated

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    FC Eddie_NLF
    @sibli90_NL Hi there, What does the error message say? And on which platform do you get the error message (webversion, iOS app or Android app)?
  • This topic is deleted!

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  • How do leagues work

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    FC Eddie_NLF
    @Jovi-Barinho Hi there, There can be multiple leagues active within a given country. So if you want to start managing a team on a different clubslot and look at the same country as you are playing in on another clubslot, then it will look at a different active league. It doesn't matter if the league is full or not, as you can only play in a league with one clubslot. Those three different teams is due to a league update. Players and teams get updated from time to time. Real life football is currently in it summer break before the new season starts. So promoted and relegated teams will be added or removed to/from the club roster.
  • Created a private league, invited friends and now want to make it public

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    james698henryJ
    If the “Make Public” toggle is greyed out, it's likely due to the league already having started. Once a private league begins, most platforms lock its visibility settings to preserve competitive integrity.
  • 123456 cricket range from traditional sdss

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  • 123456 cricket range from traditional DS

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  • 123456 cricket range from traditional SA

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  • 123456 cricket range from traditional ac

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  • Free player?

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    J
    No puedo acceder a mi cuenta de OSM – Soporte no responde (#11240489) Hola comunidad de OSM, Soy el mánager joseramoncoyjimenez10. Llevo varios días intentando recuperar mi cuenta, pero no recibo ninguna respuesta efectiva del soporte. He enviado múltiples solicitudes (última: #11240489) y sigo sin poder iniciar sesión. Me aparece el mensaje: “Ya no puedes iniciar sesión con estas credenciales”. He realizado TODOS los pasos recomendados: • Cerré sesión en Game Center • Eliminé y reinstalé la app muchas veces • Borré caché, cookies, historial de Safari • Revocación de accesos desde Apple ID, Facebook y Google Aun así, la app se vincula automáticamente a la cuenta antigua bloqueada y no me permite crear una nueva ni cambiar de mánager. Solicito urgentemente que alguien del equipo de OSM o moderadores me ayuden o escalen el caso. Gracias de antemano.
  • I bought a player pack and I can't find it

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    FC Eddie_NLF
    @M0ayman11 Hi there, You can find the Player Pack in your inventory. That's the blue-yellow OSM bag you will see at the top of your screen. Keep in mind that the Pack can only be opened on a slot where the use of these Items are allowed and it will stay in your inventory for a week. After that it expires and will be removed from your inventory, so make sure to open it before it expires.
  • Bangladesh Tournament not starting after several days

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    FC Eddie_NLF
    @Julio-Maresquez Good to hear. I will close your topic then.
  • My Club Is Unavailable

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    FC Eddie_NLF
    @Miarchis Hi there, This means that there is a maintenance happening on the server you are playing on. Once the maintenance is over your clubslot will become available again. This might take some time, so just be patient until your clubslot becomes active again.
  • Nationality boost

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    FC Eddie_NLF
    @Jose-Cucuy Hi there, Yes, that's real. To get the boost you need a minimum of 6 players with the same nationality in your starting line-up.
  • Transfer/Sales

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    FC Eddie_NLF
    @abel-ferreira_26904 Hi there, You sold seven players yesterday, so I don't see much issue here. There isn't a guarantee that you sell players on all 9 transfer rounds throughout the day, even during a Transfer Madness event.
  • Can't get in the game

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    FC Eddie_NLF
    No news, so my guess is that this is no longer an issue. If it still is, then a new topic can be created with more details about the issue.
  • Double bosscoins

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    FC Eddie_NLF
    @the-new-capello_NL There is a special events called Double Bosscoins event. Only when that one is active, you will receive 2 Bosscoins per watched video. They will add this one randomly, so there is no telling when it will happen.
  • Interests on savings are not added

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    FC Eddie_NLF
    @CoachAmazing Hi there, This has been checked in the past and interest was added on Savings after the match had been played. Keep in mind that the Club Funds needs to be in Savings during match simulation. If you transfer it back again to your balance before your match has been played, you won't receive the interest. So we need screenshots of both the Finance page and the Savings page from both before and after the match.
  • Not receive my promo pack coins

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    FC Eddie_NLF
    This is an old topic, so will be closed