Support

@lirind Thanks! @manager-pr-9 You can also read this topic to know more about forums >>>https://forum.onlinesoccermanager.com/topic/591/new-forums-guide

cheers...

@carlos-wallace All should be fine now.

@david-lakić Hi, this was announced on this topic >>> Game Updates [image: 2i6cua8.jpg]

All should be fine now! You can invite him!

Hi, Tks for your feedback... you could have posted this on another forum, since this isn't really a support issue! Are you suggesting that Gamebasics schedule these maintenance situations to simulation times? And that if these situations were scheduled we don't provide any information in advance? If so, then let me tell you that you're completelly wrong mate. Who will in his perfect sense set a maintenance when majority of their users are logged? Why would Gamebasics make such an action knowing that it will drive all users mad an unhappy with OSM? Unfortunatelly, there are a lot of things that go out of our control... hardware issues on our side and also on several other sides... All kind of internet issues that may set an website down... These situations that have been happening recently are not possible to predict and sometimes we're forced to set it offline in order to prevent further damages on OSM. When we do Scheduled maintenances, we inform users in advance. We're sorry for these situations, but when they occurred this was out of our control. What we do when these things happen is to minimise damages and try to protect ourselves to minimise the chances of similar situations happen again... Again, sorry for all this, but we're doing everything we can in order to stop with these moments and improve OSM performance. In fact, we've improved OSM speed yesterday. This speed improvement is proporcional to users location. Users close to Netherlands had a small improvement, but users that are far from NL had a much better improvement... EX: Users from Indonesia had an improvement of almost double speed, so OSM for them is almost twice faster than before!

@darknessso Hi, looking at your game profile I see that all is OK, your overall total manager point is 9400+. However, it does not have effect on the rankings because manager points are added to the slot which they are earned with. So that every slots has their separate manager points and ranking as can be seen on the screenshots below; https://prntscr.com/ha7xi2

@colombia-1505 Great! This topic can be closed now.

@lirind Hi, welcome. No there's no issue with the app otherwise more managers would have reported it. This means that it's something local, so probably you're internet connection isn't stable enough.

@samiir-mahamed-ali Hi, please create your own topic and state your problem with as much description as you can and post screenshots if possible.

@ianthebean-byrne Hello mate and welcome back...it seems that you just joined, so you have to wait the next simulations for your points to come back...of course they will be calculated via the new system that has introduced a couple of years back ...

@freakyl1keme Mate, this is something you have to find out on your own...we can only talk from experience and i could say that a team must have old players together with some young stars..

@freakyl1keme Hi, yes! Players on the transfer list are the same for every manager in the league, including their prices. So if any manager from the league buys a particular player from the transfer list the player won't be on the list anymore.

@tommy-timbers Hi, For now no! But GB are working to implement the status Update of reports but there's no time frame when it'll happen.

@stupidpro Hi, send a mail to En.support@onlinesoccermanager.com for this issue. I also removed the screen shots you posted, avoid posting private info on forums.

@lowieke-van-gaaal_nl Some things are not always predictable, but since it's back online this topic can be closed now.

@reddendevisser_nl Hi, you can get more info on this topic >>>https://forum.onlinesoccermanager.com/topic/1518/real-world-player-errors-corrections/135

@brikan555_nl Hi, first, note that you can't receive any reward by changing your email address. Also once you use an email address for your osm account that email address can't be used for any other OSM account and also can't be used again once you remove it from your account.

@cristianomoreira Hi, this is a known bug and it won't be fixed since GB are currently working on a new crew system.

It's good that it is temporary