Support

Hi there, This is a known issue. Unfortunately there is no solution for this at the moment. It's advised to play OSM via the webversion.

@casper2020 Hi there, Apologies for the late reply. The double and triple Bosscoin events only work for the offers on the offerwall (Tapjoy, Fyber, Revu and IronSource), which are only available in the OSM app. Watching videos will always credit only 1 Bosscoin.

@Guilhas-Domingos Hi there, I see that you replied in a very old topic. Anyway: these offers are handled by our external partners. That means that they handle payment aswell as support. If Revu needs two weeks for handling reports then you need to wait that time out before contacting them again if they haven't credited the Bosscoins yet.

@ruben-sousa10 Hi there, Assuming this is about the OSM app on iOS: this is a known issue, but unfortunately there is no solution for it for the time being. It's advised to play OSM on the webversion.

@Francisco_05 Hi there, This is a known issue, but unfortunately there is no solution for it at the moment. It's advised to play OSM via the webversion.

@GeoRo27 Hi there, Assuming you are talking about the OSM app on iOS, then there is nothing to be done about it at the moment. The issue is known, but there is no fix for it. It's advised to play OSM via the webversion for the time being.

@cscrajin If you are still facing issues then it is best to contact our customer support via the below link. https://support.onlinesoccermanager.com/hc/en-us Click on 'submit a request' and choose 'OSM'. Then you can fill in the contact sheet. Make sure to provide as much details as possible.

@MarcusWöll Hi there, Good to hear that it is solved. If it happens again just wait a bit longer and see if the pop-up removes itself automaticaly. The Bosscoin will then be added. If not then report it again.

@namego-2 Hi there, If Bosscoins aren't added to your account you will get an option to claim them. This might take up to a day before that option becomes available.

@Brandjes_NL Hi there, If Bosscoins aren't added to your account you will get an option to claim them. This might take up to a day before that option becomes available.

@Diogo-Saka Good to hear

Hi, We're sorry that you're facing problems with OSM, but reporting it like this won't help us helping you at all. Please refer to this topic on how to report a problem.

HI, You shouldn't open several windows playing videos. There're protections in place for that and limitations on number of videos/rewards.

@tygret21_NL Hi there, For some reason the screenshots don't work. But every week on Tuesday there are around 20 players that will get the in-form-status, so there is always a chance that quite a few of those players will be put on the transferlist. And then it depens on how fast they are bought by the managers in your league.

@Papum-Piruly Hi there, This is a known issue, but unfortunately there is no fix for this at the moment. It's advised to play OSM on the webversion until the issue is resolved.

@tousif_71 You're welcome And thank you aswell @jasiuk88