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We're here to help you with questions and bugs. ENGLISH ONLY!

4.6k Topics 26.7k Posts
  • Shop - incorrect percentage bonuses shown.

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    FC Eddie_NLF
    @neil-warn Hi there, You're right. Thank you for reporting it. I will inform Gamebasics about this.
  • Battle group

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    V
    @FC-Eddie_NL tks, i will try
  • Euro 2024

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    Matór .._NLM
    Thank you for the reply. I am afraid there is no way to confirm this internally? If so, I assume a pop-up/notification will be shown once EURO 2024 is available? Cheers
  • I get ads still after i bought bosscoins

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    SpecialOneS
    Hi, We're sorry that you're facing this issue, but can you provide us some more information (a video would help). Your account is set as an adfree account, so you shouldn't be having any ads (except the ones you chose to watch in order to get rewards). If possible can you also try to log on Web Version and let us know if you also get ads there?
  • i want to kick a player in my league

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    DE XRISTD
    Hello mate..only inactive managers can be kicked of a league...
  • Error while trying to see the duels history.

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    FC Eddie_NLF
    @Mr-Eric-Frank-Martin_NL Hi there, This is a known issue and should be fixed in version 4.50
  • Can't watch ads on web

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    FC Eddie_NLF
    @LMAAXCBNEA No worries. it's the most common mistake people make I'm glad that was the issue and it now works for you I will close your topic then.
  • ACCESS TO BATTLE GROUP

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    FC Eddie_NLF
    @Especial-FCP There are probably still some issues with it, so I guess they have postphoned the release. It could also be that Apple/Google are taking longer to approve the new version than anticipated.
  • I can't see the academy crew via the App

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    FC Eddie_NLF
    @FeelStrikeX @jasiuk88 This is a known issue and should be fixed in the next version v4.0.50.
  • I can not play in the app?

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    FC Eddie_NLF
    @beckerle73_NL Hi there, You're old account is probably interfering with your current account. You will have to contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/nl Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Make sure to provide both the managername of your current account and your old account.
  • Help for and important match!

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    DE XRISTD
    Use this topic for tactics >>> https://forum.onlinesoccermanager.com/topic/49774/official-topic-tactics-request/2254
  • Battle slot

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  • Buy

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  • I loaded the bonus and after spending a little, it dropped to 0.

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  • The option, ''Active leagues'' is gone ??

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    FC Eddie_NLF
    @roni-meda Hi there, Yes, they have removed it and it won't be coming back.
  • I finished the achievement, but I didn't receive the reward...

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    FC Eddie_NLF
    @Lampinha_Rw Hi there, You have probably completed this achievement in the past. You can only receive the reward once. When new leagues are introduced, the percentage of completion drops down. When you finish all those new leagues, the percentage will be 100% again, but you won't receive the reward again.
  • Abroad purchases

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    FC Eddie_NLF
    @James-Van-Duuk You can make an offer on any player that is in one of the other teams in your own league. If not, then you need to use the scout or the transferlist. Each individual league on OSM is closed off from each other. Also, you are playing in the Swiss league with Lugano on your first clubslot and not the Norwegian league. So if you have a second account on the international version of OSM, then you violate the OSM terms and you risk losing both accounts.
  • Boss Coins missing

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    FC Eddie_NLF
    @Quantik-0 Hi there, if you are sure that the amount of Bosscoins is incorrect, you will have to contact our customer support through the below link. They can check it. https://support.onlinesoccermanager.com/hc/en-us Click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.
  • Why is it not there

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    FC Eddie_NLF
    @mmm_5132 They have removed it and it won't be coming back.
  • Bug in the League

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    FC Eddie_NLF
    @carlosc1998 They are saying that is should be fixed now, though they didn't specify what they fixed exactly.