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I can't watch an add so I can't earn rewards

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  • F Offline
    F Offline
    Fulham FC 1
    wrote on 24 Mar 2025, 18:24 last edited by
    #1

    I can't watch an add so I can't earn rewards...
    Thank you!

    J ا 2 Replies Last reply 24 Mar 2025, 20:44
    1
  • J Offline
    J Offline
    JAY ZO English Users
    replied to Fulham FC 1 on 24 Mar 2025, 20:44 last edited by
    #2

    @Fulham-FC-1
    Have you got an adblocker that is active for osm?

    By day: professional osm player (member of gns crew), and professional 3rd half player
    By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

    1 Reply Last reply
    0
  • A Offline
    A Offline
    Ade67 English Users
    wrote on 25 Mar 2025, 05:06 last edited by
    #3

    I can't watch them either, and I don't have an adblocker active.

    1 Reply Last reply
    0
  • J Offline
    J Offline
    JamieHarper English Users
    wrote on 25 Mar 2025, 08:21 last edited by
    #4

    I just managed to watch a series of them, and worked fine for me.

    Are you trying on the mobile app or in-browser (and if in-browser, which browser are you using)?

    1 Reply Last reply
    1
  • A Offline
    A Offline
    Ade67 English Users
    wrote on 25 Mar 2025, 12:16 last edited by
    #5

    I'm running the app through google. It's always worked fine in the past.

    1 Reply Last reply
    0
  • J Offline
    J Offline
    JamieHarper English Users
    wrote on 26 Mar 2025, 01:51 last edited by
    #6

    Ah fair enough, that can be frustrating for sure. Have you tried uninstalling and reinstalling the app? (sometimes that can be enough to fix some app bugs)

    1 Reply Last reply
    0
  • A Offline
    A Offline
    Ade67 English Users
    wrote on 27 Mar 2025, 05:11 last edited by
    #7

    Tried it, and still can't play any videos.

    1 Reply Last reply
    0
  • ا Offline
    ا Offline
    العالمي4444لالالا
    replied to Fulham FC 1 on 27 Mar 2025, 10:20 last edited by
    #8

    @Fulham-FC-1 said in I can't watch an add so I can't earn rewards:

    I can't watch an add so I can't earn rewards...

    1 Reply Last reply
    0
  • M Offline
    M Offline
    MarcusWöll English Users
    wrote on 27 Mar 2025, 19:42 last edited by
    #9

    The ads still not working in the pc version. What is the problem? Again a bug?

    M 1 Reply Last reply 28 Mar 2025, 09:57
    0
  • M Offline
    M Offline
    MarcusWöll English Users
    replied to MarcusWöll on 28 Mar 2025, 09:57 last edited by
    #10

    @MarcusWöll seems like the company is not interested in the comments here

    1 Reply Last reply
    1
  • J Offline
    J Offline
    JamieHarper English Users
    wrote on 28 Mar 2025, 15:50 last edited by
    #11

    It still appears to be working for me (both in mobile app and in browser). I think it might be a very unique issue.

    What exactly happens when you try to watch one though (i.e. does the screen go black, freeze, show an error, etc...)?

    M 1 Reply Last reply 28 Mar 2025, 16:39
    0
  • M Offline
    M Offline
    MarcusWöll English Users
    replied to JamieHarper on 28 Mar 2025, 16:39 last edited by
    #12

    @JamieHarper nothing happens, it seems like the ad will open but nothing. It is not the first time, so it has nothing to do with my pc or something else. But why is no one answering here from the company?

    1 Reply Last reply
    0
  • F Offline
    F Offline
    FC Eddie_NL Moderator NL
    wrote on 28 Mar 2025, 17:35 last edited by
    #13

    Hi there,

    It looks like the issue on the webversion with the adplayer is back again. I have reported it to the admins.

    M 1 Reply Last reply 4 Apr 2025, 08:16
    2
  • J Offline
    J Offline
    JamieHarper English Users
    wrote on 28 Mar 2025, 20:26 last edited by
    #14

    In case it's a browser compatibility issue, I use Opera GX and don't have an issue, so could be worth giving that a go in the meantime? (I'm just spit-balling ideas, in the hope one of them works for yous)

    1 Reply Last reply
    0
  • A Offline
    A Offline
    Ade67 English Users
    wrote on 29 Mar 2025, 09:53 last edited by
    #15

    How can it be a browser compatibility issue, when it's worked perfectly in the past...... Except when the game has had a problem. So maybe the problem is with the game, and not the user.

    J 1 Reply Last reply 29 Mar 2025, 10:56
    1
  • J Offline
    J Offline
    JAY ZO English Users
    replied to Ade67 on 29 Mar 2025, 10:56 last edited by
    #16

    @Adrian-C-Woods
    Then how can @JamieHarper see them🤔🤔

    By day: professional osm player (member of gns crew), and professional 3rd half player
    By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

    M 1 Reply Last reply 29 Mar 2025, 13:13
    0
  • M Offline
    M Offline
    MarcusWöll English Users
    replied to JAY ZO on 29 Mar 2025, 13:13 last edited by
    #17

    @JAY-ZO then why I can't? It is not the first time and for sure I am not an it-specialist. That's for what the support is here, but no one is interested in this problem, no one asks serious questions. If that is called support, then it is f*cking BS! Since days no help, but getting boss coins, if we pay money, wow, excellent. That's how it should work

    J 1 Reply Last reply 29 Mar 2025, 17:57
    0
  • J Offline
    J Offline
    JAY ZO English Users
    replied to MarcusWöll on 29 Mar 2025, 17:57 last edited by
    #18

    @MarcusWöll
    @FC-Eddie_NL has reported the issue to admins

    By day: professional osm player (member of gns crew), and professional 3rd half player
    By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

    1 Reply Last reply
    0
  • A Offline
    A Offline
    Ade67 English Users
    wrote on 29 Mar 2025, 18:50 last edited by
    #19

    @JAY-ZO, @JamieHarper uses an Android, those that are having problems are using PC's.

    1 Reply Last reply
    0
  • J Offline
    J Offline
    JamieHarper English Users
    wrote on 29 Mar 2025, 20:11 last edited by
    #20

    Just an FYI, I use BOTH android and PC / browser (switching between the two), and I was just thinking of things that have worked for me in the past with other web apps. Was also definitely not blaming the user.

    Apologies if anything I suggested didn't help guys.

    1 Reply Last reply
    0
24 Mar 2025, 18:24

20/63

29 Mar 2025, 20:11

topic:navigator.unread, 43
9 days ago
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