Skip to content

Support

We're here to help you with questions and bugs. ENGLISH ONLY!

4.5k Topics 26.3k Posts
  • 0 Votes
    1 Posts
    69 Views
    No one has replied
  • The Value NaN is not valid for LeagueMode

    3
    0 Votes
    3 Posts
    115 Views
    SanderDordtS
    Hi, Thank you for reporting. We are aware of this issue and are working on it. Hopefully it will be fixed soon. Kind regards, Sander
  • My league dont start

    3
    0 Votes
    3 Posts
    111 Views
    FC Eddie_NLF
    @Pontas_Queimadas This should be fixed. You now have a week again to re-claim your Winners Cup ticket.
  • Winners Cup

    4
    0 Votes
    4 Posts
    130 Views
    FC Eddie_NLF
    @Allenatore9191 This should be fixed. You have another week to re-claim your ticket.
  • Winners Cup

    7
    0 Votes
    7 Posts
    224 Views
    FC Eddie_NLF
    @Jeffrey-Maaskant You're issue is fixed aswell now. You have another week to reclaim your ticket.
  • Acces to forum of my country is denied

    Locked
    5
    2
    0 Votes
    5 Posts
    189 Views
    FC Eddie_NLF
    @Mutche_NL You're welcome
  • change the ownership

    Locked
    2
    0 Votes
    2 Posts
    106 Views
    FC Eddie_NLF
    @masoudshams87 Hi there, Ownership of a crew will normally not be given to someone else. If the account of the crewboss is locked, then it might be a different story. In that case your friend will have to contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then Click on 'submit a 'request' and choose the option 'OSM' to fill in the contact sheet.
  • Account

    Locked
    2
    0 Votes
    2 Posts
    104 Views
    FC Eddie_NLF
    @Abdelkhalik_88 Hi there, I'm not entirely sure what you mean, but if you are still having account issues, you will have to contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Click on 'submit a 'request' and choose the option 'OSM' to fill in the contact sheet.
  • the league does not start

    2
    0 Votes
    2 Posts
    105 Views
    FC Eddie_NLF
    @ALBERTO-JARRE Hi there, Do you still have issues? If so, can you be a bit more specific about you issue?
  • 0 Votes
    2 Posts
    98 Views
    FC Eddie_NLF
    @abdesslam-djat Hi there, I'm assuming you are talking about the free gift in the Bosscoin Store? If so, there is nothing that can be done about that. The reward you get is different for all users. Some users will get a universal position swap, others will receive a number of Club Funds, etc. You can't change the reward you will receive.
  • Not receiving my money

    Locked
    5
    1
    0 Votes
    5 Posts
    155 Views
    FC Eddie_NLF
    @timanel_15 No worries
  • My games didn’t register on the mobile app

    Locked
    4
    0 Votes
    4 Posts
    121 Views
    FC Eddie_NLF
    @Gabriëlvl Good to hear Then I will close your topic.
  • IN FORM

    Locked
    4
    0 Votes
    4 Posts
    173 Views
    FC Eddie_NLF
    @Serbian-Pep-Gardiola You're welcome
  • the game is not played today, what is this?

    Locked
    6
    0 Votes
    6 Posts
    228 Views
    FC Eddie_NLF
    Hi there, Yesterday there were some issues with the servers. So some of them weren't fully simulated. Those matches that weren't played yesterday, will be played today. We are sorry for the inconvience.
  • Cannot login on the app

    Locked
    2
    0 Votes
    2 Posts
    87 Views
    FC Eddie_NLF
    @saidane_NL Hi there, Are you sure you are trying to log in into the Dutch version of the OSM app? We also have an interntational version that is completely seperate from the Dutch version. If you have an iPhone, you can switch regions by going to the settings of the OSM app through the settings of your phone. If you have an Android phone, you can switch region on the login page of the OSM app.
  • Player of the week not recognised

    Locked
    2
    1 Votes
    2 Posts
    126 Views
    SpecialOneS
    Tks for reporting it. All should be fine now
  • My money suddenly disappeared

    Locked help
    5
    0 Votes
    5 Posts
    170 Views
    FC Eddie_NLF
    @berat0061_3 Hi there, Good to hear and no worries I will close your topic then.
  • Why i cant make public my league

    3
    0 Votes
    3 Posts
    118 Views
    VIKTO_oRV
    Can you refund me and close the league i will create it again please because i didnt know that
  • "You cannot complete this transfer because it is against our Rules."

    Locked
    3
    0 Votes
    3 Posts
    154 Views
    FC Eddie_NLF
    @mokoko31 @dogukannnn_1 Hi there, That message is pretty self-explainatory. With that transfer you would go against our terms of fairplay.
  • Where is knockout royale?

    Locked
    2
    1 Votes
    2 Posts
    115 Views
    FC Eddie_NLF
    @7trisss Hi there, Knockout Royale has currently been disabled. It will come back in the near future and will be playable for a limited time.