Support

@LordCalcium Hi there, If you paid for Bosscoins from the store but didn't receive them, you will eventually be able to claim them via a claim button. This might take up to a day.

@JaviMilei2023 Hi there, Assuming you are refering to the OSM app on iOS: this is a known issue, but unfortunately there is no fix for this for the time being. You will have to use the webversion of OSM to play. If you are referening to something else, then please create a new topic and give us more details about your issue. You can use our bugtemplate for reference on how to report an issue. You can find our bugtemplate via the below link. https://forum.onlinesoccermanager.nl/topic/308/important-info-please-read/3

@Tigotr2 Hi there, Locked/suspended account and cheatings will never be discussed or handled through the forum. You can appeal to the supsension by loggin into the account. Also keep in mind that having more than one account is against the rules.

@Davepjy Hi there, Perhaps he could try to remove the cookies and cache of the browser he is using. If that doesn't work he will have to check if he logs in using the correct url. Otherwise it is best to contact our customer support via the below link. https://support.onlinesoccermanager.com/hc/en-us Click on 'submit a request' and use the option 'OSM'. Then the contact sheet can be filled in. Make sure to add as much details as possible and include screenshots

@tousif_71 Hi there, No, they wont.

@bruno_alves15_2 Hi there, You probably activated the training camp right before the match would be simulated and was thus already in play. That training camp will then be moved to the next day.

Tks for reporting it. We've noticed and we're fixing it.

@Edygame Hi there, You are right about that. There a several reasons for why: The idea of the discussion forum is that users (the managers in OSM) are going to discuss with each other about suggestions. Most of the suggestions that are made are done so because of a personal reason rather than trying to improve the overall gameplay. That you want something added or changed, doesn't mean that everyone wants it or that it is good for the game. The amount of Forum Moderators and Admins is far too low to maintain the entire forum. We forum moderators do this in our own spare time and that meant that a lot of them has left to prioritize their own life/work balance. I've basicaly been helping here on the Support Forum because there was no one left from the English team. The Admin team are people that work for Gamebasics and thus have a lot of other responsibilities. You will therefore hardly see them on the forum unless absolutely necessary. I don't expect to see any changes to this anytime soon.

@2424beni2424 Hi there, You indeed only have a short time to claim them. If you don't they can't be claimed anymore.

@kevroli_8 Hi there, Apologies for the late response. This is a known issue, but still no solution to it. You will have to play OSM via the webversion.

@smexus-baxus_5 Hi there, Apologies for the late response. I'm assuming the issue has been resolved by now. If not then try to clear cookies and cache.

@masqueico_1 Hi there, Apologies for the late response. This is a known issue, but still no solution to it. You will have to play OSM via the webversion.

No news, so topic will be closed

@Jorge-Antonio-Marinato Hi there, Apologies for the late response. If the leagues still excists and the issue is there aswell, then please create a new topic with more details and screenshots of the transferlist during different intervals of the day. There need to be at least one transfer worker (the time the engine runs the league to buy players and add new players) between the two screenshots.

@furkaksu Hi there, Apologies for the late response. This is a known issue, but so far no solution for it. You will have to play OSM via the webversion.

@Travi_D Hi there, If you have bought them from the store: eventually you should get a 'claim' button to claim these Bosscoins If they are from an offer on the offerwall: you have to contact the provider. Go to the free Bosscoins section go to the provider which has the offer. From there you are able to contact the provider.

The possibilty of adding a custom logo for your crew has indeed been removed. This is due to new guidelines for user generated content and the filter for inappropiate content/behaviour that was installed several moths ago. For that reason I will close this topic.

@vitusk Hi there, There might be a number of reasons: You already manage a club on all four of your clubslots The league for which the invite is valid has already ended The league for which the invite is valid has progressed passed a certain percentage of completement. It's then not possible to join that league. If none of the above possibilities are the reason for why you can't join that league, then please create a new topic with more details of the issue. You can use our bugtemplate as a reference for how to report a bug. You can find our bugtemplate via the below link. https://forum.onlinesoccermanager.nl/topic/308/important-info-please-read/3

@Pondboy_NL Thank you