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  • Club temporarily unavailable

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    FC Eddie_NLF
    Hi there, This can happen from time to time. It usually doesn't take very long before slot becomes available again.
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    pin.kodP
    Now it is okay, everything is working normally, but I've lost the semifinal cup game in the French 3rd division, slot1, match started around 9.30pm CET, because OSM was disabled during the match time... Because of this loss, I lost the chance to win this trophy and also I lost 934 medals dropping 99 positions in the OSM global manager ranking from the last night 794position to the current 893, we all know this is not fair but no one is gonna cry about this, and no worries OSM I will play this league again and will win this cup trophy you took it from me this time, Also, in my slot3 i had draw(i was luck not to lose) in the first battle match which was played today around 5.20 pm CET, if Im remember correctly, when OSM also shut down this game/application, but let battle matches running My slot 3 was inactive today, I had a day off in some English 4th league, and surprisingly i had one victory, on my slot four Arg 2nd div match started around 9.50pm CET, I do not know how i won that match without setting anything from my tactics, formation, player's positions etc, maybe it was another OSM BUG [image: 1693081387926-slot-1.2.png] [image: 1693081430791-slot1.1.png] [image: 1693081460709-slot1.png] [image: 1693081621125-a1.png] Football ARTist forever
  • This topic is deleted!

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  • how to create a league and make time of the match arround 15 (gmt+3)

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    FC Eddie_NLF
    @Coach-Ahmed-Gamal Hi there, It's not possible to set the time of the match yourself. You are placed on a server depending on certain factors. Each server has a certain timeframe for when matches are being simulated.
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  • Can´t buy/sell players with my brother

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    FC Eddie_NLF
    @somepi Hi there, As stated in your previous topic: if this is about the message that you are going against the OSM terms with those transfers, then it means exactly that. The reason for that message is to prevent cheating.
  • [iOS] Something went wrong with launching OSM

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    FC Eddie_NLF
    @molecuess Hi there, You will have to contact our customer support for this issue. You can find them via the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and fill in the contact sheet.
  • Global top 100 list problem - Oficial GB/Miniclip statement about it?

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    jasiuk88J
    Topic already 2 years open and no even one post from our moderators! No Official statment as well! Good Job!
  • This topic is deleted!

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    FC Eddie_NLF
    no news, so I'm assuming the issue has been resolved.
  • Can´t negociate with certain players

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    FC Eddie_NLF
    @somepi Hi there, It depends on the message you receive, but if it is about transfering players between you and your brother, then it is most likely you are going against the OSM terms. That's why you receive the message. If it's about something else than please create a new topic with more info about the issue.
  • Can't send messages

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    FC Eddie_NLF
    @AnghelGabriel Hi there, For this issue you will have to go to our customer support via the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and fill in the contact sheet.
  • Suspend for same wifi

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    FC Eddie_NLF
    @SezaiGok Hi there, If you feel the suspension isn't justified then you can appeal by logging into your account. Cheatings will never be discussed or handled through the forum.
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  • I need help with uploading the crew profile inner/internal picture..

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    ambrosio_12A
    thank you
  • Tapjoy refused to give me BC

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    MarkusRW5M
    nothing, as expected...
  • There is a cheater in my league, and osm didn't do anything about this.

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    FC Eddie_NLF
    @FnaticOuKi Hi there, If you have already reported them through our customer support https://support.onlinesoccermanager.com/hc/en-us, then you will have to be patient until you receive a reply. Due to summer holidays there is a bit of a backlog, but they are working through the requests as fast as they can.
  • App error message

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    FC Eddie_NLF
    @Jorge-Amor Hi there, Sorry to hear you have issues with the app. For these kind of things you will have to contact our customer support via the below link https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and fill in the contact sheet. Make sure to provide as much details as you can.
  • App error message

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    FC Eddie_NLF
    @Anjya-Dixon Hi there, You might try to delete the app and install it again to see if that solves the issue. Before you do that, make sure you have a way to log in to your account again. If that doesn't work then you will have to contact customer support via the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and fill out the contact sheet.
  • Scout list

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    FC Eddie_NLF
    @The-Royals Hi there, There is no real scout list to refer to. You can however check the basic stats of all players by going to the league overview page on the webversion. You can use that as a guideline to fill in your scout search. You can find that page under the 'Community' tab.