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We're here to help you with questions and bugs. ENGLISH ONLY!

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  • workout video

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    FC Eddie_NLF
    @kalliiipp32 Hi there, From my understanding the timer always reduces by 30 minutes when watching a video. Has this happened often, or just a one time? If it does happen often, please create a new topic and add a lot more details about the issue. You can refer to our bugtemplate that you can find on the below topic. https://forum.onlinesoccermanager.com/topic/308/important-info-please-read
  • missing medal

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    FC Eddie_NLF
    @domuzbinicisi Hi there, If this is still an issue you can create a new topic with some more details about the issue. Please refer to our bugtemplate that you can find in the below topic. https://forum.onlinesoccermanager.com/topic/308/important-info-please-read
  • Bought an offer but did not get Boss coins

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    FC Eddie_NLF
    @Fobitzenlekker Hi there, For this you will have to contact customer support via the below link: https://support.onlinesoccermanager.com/hc/en-us Click on 'submit a request' and fill in the contact sheet in English. Make sure to provide enough details, including proof of payment.
  • Game is not opening...

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    FC Eddie_NLF
    @Burak-Okul Hi there, If you are still facing issues: What kind of an issue do you have? Do you receive an error message? You can create a new topic and add some more details to it. You can refer to our bugtemplate on the below topic. https://forum.onlinesoccermanager.com/topic/308/important-info-please-read
  • Says to activate my email

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    FC Eddie_NLF
    @DemonSoul Hi there, For issues with your account you will have to contact our customer support via the below link. Then click on 'submit a request' and make sure to fill out the contact sheet in English and provide as much details as possible. https://support.onlinesoccermanager.com/hc/en-us
  • position switch

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    FC Eddie_NLF
    @Sir-jaggedmeister Hi there, I believe the managers who have won both cups will receive a ticket to a draft for a chance to win a position swap. Draft will be held somewhere in August. Winners will receive a notification.
  • Support

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    FC Eddie_NLF
    @FeelStrikeX Hi, Due to summer holidays there is a bit of backlog on the supports requests. They are being handled as fast as they can, so you have to wait a little bit longer.
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  • In form players

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    FC Eddie_NLF
    @fathel Hi there, Jude Bellingham is currently not one of the "in form" players. That means that you have bought him at a much later time with the standard ratings or boosted, but not as an "in form" player, while they already had him in their team or had bought him while his ratings were increased due to the "in form" status.
  • This topic is deleted!

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  • league admin Problem

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    DE XRISTD
    @BigMhnos Sorry mate, this can not happen...when a manager is out of a league can not enter same league again....
  • Club funds missing

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    FC Eddie_NLF
    @klimovic-diego It appears you will have to contact our customer support for this issue. You can contact our support via the below link and then clicking on 'submit a request'. https://support.onlinesoccermanager.com/hc/en-us
  • invent link does not work on pc

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  • negozio

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  • i cant confirm my email

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    FC Eddie_NLF
    @nathss_9 Hi there, Sorry to hear your facing issues with confirming your e-mail. If you are still facing this issue then you will have to contact customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit' a request to fill in the contact sheet. First select 'OSM' to continue with the sheet. Then on the issue you are having, you can select 'My account'. Make sure to provide as much details as you can.
  • Invite Friend Link

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  • This topic is deleted!

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  • No reply from OSM Support

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    FC Eddie_NLF
    @namrun I've already got a confirmation. Due to summer holidays response time has been pushed back. You will have to be a bit more patient, but they are working through the requests.
  • is it allowed to have 2 accounts while each one on different server

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    FC Eddie_NLF
    @10-Clarence-Seedorf_NL You're welcome
  • Legends

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    Thunder bayT
    @lapander Legends are the famous players from the past. You need to pay the required amount and 100 boss coins in order to buy a legend. They have no better performance than the normal players. I will suggest you not to buy a legend unless and until you are in the beginning of any league. Also, their age is a problem they could have been either old so that they could be used as captains of the team or young so that we could train them easily. You can buy them just to keep them in your team as legends from past. They are good if you want to keep GOATS in your team and for showing. I Hope you find this useful, and I have been able to clear most of doubts Thanking you, Thunder bay