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We're here to help you with questions and bugs. ENGLISH ONLY!

4.6k Topics 26.7k Posts
  • noah1919_8N

    I have lost all my boss coins

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    FC Eddie_NLF
    @noah1919_8 If you believe something went wrong then you have to contact our customer support via the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and use the option 'OSM'. Then fill in the contact sheet.
  • Y

    Brazilians CANT PLAY OSM on iOS.

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    FC Eddie_NLF
    @yangato Hi there, I'm sorry all you guys are facing issue with the app. Lately it seems that there are a lot of bugs happening in the iOS app I've forwarded this.
  • tnaoioT

    The wrong amount was debited

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    FC Eddie_NLF
    @tnaoio Hi there, Sorry for the late response. If you haven't already, you should contact our customer support via the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' then click on 'OSM'and fill in the contact sheet in English. Make sure to add proof of payment.
  • 19SDaniele961

    App for iOS

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    FC Eddie_NLF
    @19SDaniele96 Hi there, Did you had an account prior to this one that you deleted/disabled yourself or got locked by Gamebasics?
  • RhysinhooR

    The friendlies event was supposed to start 8 hours ago! What is going on.

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    FC Eddie_NLF
    @Rhysinhoo Hi there, The event is already over, so I will close this topic.
  • Kabusia 1K

    Why lose because of the big club versus small club?

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    FC Eddie_NLF
    @Kabusia-1 Hi there, Even if your squad value is higher than your opponent doesn't mean you are automaticaly going to win that match. Tactics are equally important. So perhaps you should try something else.
  • Mister André PintoM

    Signed Jersey Pack

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    FC Eddie_NLF
    @AndrePinto77 Hi, You should have received an e-mail with further details. Also check your spamfolder. If not, then you can e-mail someone from Gamebasics/Miniclip directly to claim your winning jersey rutger.zwinkels@miniclip.com Make sure to add your full adress so that they can send the jersey.
  • Pattethebest666_NLP

    This topic is deleted!

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    No one has replied
  • juandedioszambranoyanezJ

    Champions finals in foreign stadiums and not at home, a new vision

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    No one has replied
  • qarakushQ

    Medals are not added to my account

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    qarakushQ
    I think there is a misunderstanding. The total of the medals we received from each match we won throughout the league is added to our page at the end of the league. That is, if I have won 500 medals per match, I have earned 15,000 medals at the end of a 30-day league. These medals are not added to my account extra. Is it true?
  • Armaro22A

    Protesto jogo Monagas vs Uniersdade Central

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    poccnrP
    @Armaro22 thanks now create a new topic but English
  • poccnrP

    ANDRE ONANA BUG

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    FC Eddie_NLF
    @poccnr Hi there, First off: please, don't use caps lock. Secondly: the reason why the full name is displayed, is because in Everton there plays a footballer called Amadou Onana. Since their first name both start with the letter 'A', they have their full name listed on OSM. Otherwise you would either get Onana and Onana or A. Onana and A. Onana.
  • Lenhador FamiL

    App not open

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    matiasão_3M
    s@Lenhador-Fami same bro are you on iphone? it says sorry, there is an error over and over again
  • WhiteeeW

    My former account was banned and I have no reason why.

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    318 Views
    FC Eddie_NLF
    @Whiteee Have you already tried to appeal again? If that still doesn't work then it is best to go to our customer support via the below link. We don't handle cheatings and locked/suspended account on the forum. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and fill in the contact sheet in English. Add as much details and include that it wasn't possible to appeal directly from your account.
  • Big Eleven 2023B

    Picture in the Battle Profile

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    YOUSEF3010Y
    @Big-Eleven-2023 said in Picture in the Battle Profile: No matter what I try, it doesn't work. What format (jpg,png) does the image have to have that I want to insert? Size maximum 195 kb?
  • Hulk2012FCPH

    can a third team see others training camps used?

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    FC Eddie_NLF
    @Hulk2012FCP Hi there, No, they can't. This is hidden for everyone except your opponent.
  • Capitão ItalloC

    Nationality

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    BernardoBraunB
    @Capitão-Itallo said in Nationality: How do I change the nationality (when I created the account the nationality was automatic and I didn't find the option to change it) This is only possible on PC
  • M

    Launching problem

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    J
    Hi, An having exact same problem when try to use the app, keeps crashing
  • Vicent21V

    Error 1000-1

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    No one has replied
  • VascoKiprich_NLV

    Why?

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    DE XRISTD
    @VascoKiprich_NL Hello mate....support forum is not for discussion , mostly....is for makimg questions and get the reply....if you have another question, make a new topic and quote the topic you wish to refer to....