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We're here to help you with questions and bugs. ENGLISH ONLY!

4.5k Topics 26.1k Posts
  • R

    accidentally resigned

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    FC Eddie_NLF
    @randy_69_0_NL Hi there, See the above statement from Lirind. Next, be more carefull. @Lirind Thanks
  • F

    Exit Crew

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    hermawanerik05H
    CLICK ON YOUR PROFILE IN CREW AND SELECT EXIT
  • Timpie98_NLT

    Players selling slower?

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    FC Eddie_NLF
    @Timpie98_NL Hi there, We recentely had a Transfer Madness event that gave a higher selling chance. So when that event is over and the normal selling chance kicks back in, it always feels that transfers are slow. Then your going from selling lots of a players back to selling just a few players.
  • ORBANOVSKIO

    Web Version: Reward Videos not working

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    SpecialOneS
    @Lange-Xander_NL said in Web Version: Reward Videos not working: I can watch video's again since a few minutes Correct Fix was set live a few minutes ago! Let us know if something is not working
  • Zubimendi36Z

    Help: Training Camp applied to a wrong game

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    Zubimendi36Z
    Is it possible to have this addressed? Thank you.
  • A

    Problem with advertisements

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    FC Eddie_NLF
    @aboubakr_396 There is indeed an issue with the ads on the webversion. They have temporarely disabled it until the bug is fixed. I don't know how long it will take, but they are trying to fix it as fast as possible. You will either have to wait until the bug is fixed on the webversion or use the OSM app to watch the ads for now.
  • A

    I think there is a player who is cheating in my league

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    FC Eddie_NLF
    @Allezinn Hi there, This might be considered as cheating, but final verdict is up to our admins. In order to report this user you will have to contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' in the dropdown menu to fill in the contact sheet.
  • F

    something wrong

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    DE XRISTD
    It's been a glitch on the site that takes us to the "Home" page again and again....it will be fixed as soon as possible..sorry for the inconvenience....
  • A

    Complaint

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    FC Eddie_NLF
    @Almontaser80 Hi there, You have to click on the 'claim' button twice. The first one is on the page of match prediction itself. Then you get a pop-up where you have to click the button again. After that they should be added to your account. In order to double check if the 10 Bosscoins were really added to your account or not, you will have to contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.
  • Y

    Bug of adding universal trainer

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    Y
    Thank you very much Eddie, I would also like to add that when the training is over on the web, the request message still appears. I add a player to the training from my Android phone and watch the video from my computer for -2 hours. There is an error, I would like to inform you, have a healthy day.
  • M

    League/Statistics not showing on web version

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    FC Eddie_NLF
    @MED199 Hi there, Remove the cookies and cache of your browser and try again. Perhaps that solves it. If not, also try using a different browser.
  • KoningCo_NLK

    Find league on a different server

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    FC Eddie_NLF
    @KoningCo_NL Hi there, You can't anymore. This page on the webversion has been removed. There were too many experienced users that took advantage of this and started managing teams on servers where the new players are playing on to get easy wins. The server system is implemented in a way that users are placed on a server based on their geolocation and experience. You can always start a new league in Laos if there aren't any leagues that have your preference, either by creating your own league or have OSM create a league for you by selecting an occupied team.
  • C

    I want to inquire about something

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    FC Eddie_NLF
    @Cotch_Ahmed You're welcome
  • furkansay94F

    How Illegal Transfers Report

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    FC Eddie_NLF
    @furkansay94 Hi there, If you submitted a ticket in English, then you have to be patient until you get a reply.
  • B

    emulator and browser problem

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    SpecialOneS
    I don't know that emulator, so I assumed that you were opening emulator from browser... If you're having issues with opening browser, please: Clear your temp files (cookies included) Check for adblocks or antivirus blocking OSM Check your internet connection speed If you still have issues, please provide us more info like OS, browser version and a video/screenshots of the error
  • zanimq1222Z

    OSM elbrus_75

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    FC Eddie_NLF
    @zanimq1222 Hi there, Cheating won't be discussed on this forum. To report someone you have to contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.
  • C

    This topic is deleted!

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    No one has replied
  • K

    Browser: Empty transfer list

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    SpecialOneS
    It seems like it's fixed! Once more, thank you for your help on finding what was wrong
  • S

    "Issue Rejoining League After"

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    FC Eddie_NLF
    @shebl_0 Hi there, I'm sorry, but once you have resigned from your team it's impossible to rejoin that team again. So there is nothing that we can do about this.
  • K

    mmistake

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    DE XRISTD
    Hello mate, if you think some manager has many accounts you can report him...but for drawing against another team, you have to take care of your own tactics and your team lineup....