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We're here to help you with questions and bugs. ENGLISH ONLY!

4.5k Topics 26.1k Posts
  • I invited friends and they didn't give me the 50 coins.

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    FC Eddie_NLF
    @solobarcelona Then it's best to contact our customer support as they are better equiped to verify this. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Make sure to provide the managernames of the friends you have invited.
  • Every time a league ends I just can't play OSM for 2 weeks...

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    DE XRISTD
    @Diogo500 Hello mate..have tried on another browser ???
  • PREVIEW ADS - Getting Boss Coins

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    FC Eddie_NLF
    @LuisFil Hi there, There was indeed a bug with the ads in the webversion of OSM. This should now be fixed. If you still encouter issues, then remove the cookies and cache of your browser first.
  • Free Boss Coins

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    FC Eddie_NLF
    Hi there, I know it's annoying, but these things can happen and it's also not always solved quickly. Anyway, issue should be fixed. If not, then remove cookies and cache of the browser first
  • Free videos and coins

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    FC Eddie_NLF
    Hi there, Issue should be fixed. If not, then remove cookies and cache of the browser first.
  • Free Boss Coins

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    FC Eddie_NLF
    Hi there, Issue should be fixed. If not, then remove cookies and cache of the browser first.
  • Site is not working very well

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    FC Eddie_NLF
    Hi there, Issue should be fixed. If not, then remove cookies and cache of the browser first.
  • It's been a week, no ads

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    FC Eddie_NLF
    Hi there, We know it's annoying when things don't work as they should be working, but that can sometimes happen. And it can also happen that an issue won't be fixed within a matter of a few days. Anyway, it should be fixed by now. If you are still having issues, then try to remove the cookies and the cache of the browser first.
  • Can not watch ads

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    FC Eddie_NLF
    Anyway, it should be fixed now. If you are still having any issues, first try removing the cookies and cache of your browser.
  • Still no ads in the pc version and update of the app doesn't work

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    SSerhatt_NLS
    Greetings @MarcusWöll, Be patience, like your saying, its a well known issue. Maybe it takes a longer time than they where thinking but this doenst mean theyre not working on it. Be positive and who knows it will work this week friday. Have nice day, SSerhatt
  • Impossible to play

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    FC Eddie_NLF
    @s9tizzy Hi there, For account issues it's best to contact our customer support. They have more tools available to help you out. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Try to provide as much details of your issue as possible.
  • Fix the ads asap! Plz

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    FC Eddie_NLF
    @Allezinn @Comedil Hi there, It's being worked on as fast as possible, but not every problem can be fixed within a day. So you have to be patient until it is fixed. You can also use the OSM app to watch the ads for Bosscoins.
  • Ads not possible

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    FC Eddie_NLF
    @Wijnkelderke_NL Hi there, This is a know issue. See this topic for more info: https://forum.onlinesoccermanager.com/topic/73318/can-t-load-advertisements/5 https://forum.onlinesoccermanager.nl/topic/73318/can-t-load-advertisements/5
  • ads issue on pc

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    FC Eddie_NLF
    @starship_25 Hi there, This is a know issue. See this topic for more info: https://forum.onlinesoccermanager.com/topic/73318/can-t-load-advertisements/5 https://forum.onlinesoccermanager.nl/topic/73318/can-t-load-advertisements/5
  • No advertising for days

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    FC Eddie_NLF
    @Sir-Ed @Sir-Ed @solobarcelona Hi there, This is a know issue. See this topic for more info: https://forum.onlinesoccermanager.com/topic/73318/can-t-load-advertisements/5 https://forum.onlinesoccermanager.nl/topic/73318/can-t-load-advertisements/5
  • BOSS COIN MARKET FROM PC

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    FC Eddie_NLF
    @Cicciocioppo @SLjr @GECE3 Hi there, This is a know issue. See this topic for more info: https://forum.onlinesoccermanager.com/topic/73318/can-t-load-advertisements/5 https://forum.onlinesoccermanager.nl/topic/73318/can-t-load-advertisements/5
  • i cant watch the video for boss coin

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    FC Eddie_NLF
    @GECE3 @t3bi @ucele33 Hi there, This is a known issue. See this topic for more info: https://forum.onlinesoccermanager.nl/topic/73318/can-t-load-advertisements/5
  • Making up Free Boss Coins

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    FC Eddie_NLF
    @omarstar_NL Hi there, If you are having issues with the OSM app, then you need to contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Make sure to provide as much details, including managernames. You can't log out of your account in the OSM app because you can only have one account and your phone is yours. Normally, only you use it. So there is no need for a function to log out of your account.
  • Interest problem

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    FC Eddie_NLF
    @ülkücü-genç-bekir Hi there, To receive the interest you need to put your Club Funds into Savings before the match starts and keep it there until the match has been simulated. If you did that, then the interest is added to your Savings aswell. So after the match, your current balance on Savings should be your previous amount of Club Funds + the 2% interest combined. So make sure to double check this the next time. If something is wrong, then we need hard proof with screenshots from your Finance page both before the match and after the match, with full details of your current amount of Club Funds. Without that, there is nothing we can do. The interest system has been checked in the past and it works.
  • Scout

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    FC Eddie_NLF
    @arixcs Hi there, Sorry about that. Perhaps you were too soon or you already had the OSM app active. It can sometimes happen that data in your OSM app isn't properly synchronised with the OSM server yet and shows 'old' data. Always double check if the reduction of a timer is active. On the page it shows how many hours it will take before the timer is finished.