Support

@LosmiK Hi there, I'm sorry that you didn't receive the Bosscoins, but that's why there is that failsafe. If something goes wrong with the payment, usually your used payment method will transfer the funds back. So you can always try again. If for some reason your money hasn't been refunded and you didn't received the Bosscoins, you may be able to claim them trough the career page. If not, then you can contact our customer support and they will check what happened. You will find our customer support through the below link https://support.onlinesoccermanager.com/hc/en-us By clickin on 'submit a request' and choosing 'OSM' you will be able to fill in the contact sheet. Always provide some proof of payment.

@alikoc838383 Hi there, Nope, you can't kick active users. This can only when they are inactive for 72 hours. Also keep in mind that you can only kick inactive users when you are the league moderator. That means that you have created your own league. If you are playing in a league that has 'OSM' as league moderator, you can't kick users, even if they are inactive for 72 hours.

@donpablothedoberman Hi there, The only problem is that you expect to win just because your team value is higher. Football doesn't work like that in real life nor does it in OSM.

@Senior_s99 Hi there, I don't think that they will perfom better compared to a normal player with the same rating. But I don't really know for sure. Only the developers themselfs know all the ins and outs of all the systems and a lot of it wlll never be shared with the community.

@mmm_5132 Hi there, That's up to you. Just go with your gut.

@Viertria Hi there, Crew Battle league get switched every two weeks or so. You will get the notification when that happens. Then you will know what the new country is for the Crew Battles. I believe that you can vote for the next Crew Battle league on Instagram.

@primemessi12 Hi there, You will have to contact our customer support for this. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Give as much details as possible.

@JoseMemduh Hi there, Keeping your account safe is your own responsibility. You can change the e-mail adress via your profile. Also change the password if you use that. If that for some reason doesn't work, then you will have to contact our customer service through the below link. https://support.onlinesoccermanager.com/hc/en-us If you play on the OSM app, then make sure to never leave your phone laying around at your school or workplace, so that friends/classmates/co-workers can't acces your account to prank you. Never share account details with your friends. Also be mindfull when you acces internet on open wifi connection.

@mmm_5132 Hello mate...you must have in mind that teams without managers, can not make other transfers...so in some cases these teams don't want to lose any players in some positions...

@Wallie Hi there, This can happen from time to time and means that the server you are playing on is getting some maintenance. Once the maintenance is over, you can acces your clubslot again.

@jpsousa_ Hi there, There are two types of extra traning progression players can receive. The first one is supertraining and has a small chance to activate. You can see this when the progression bar progresses further than what the player initially would have received from the training. The second is Universal Trainer. This feature has been recently added to the game and gives your players an increase in training progression for the next 24 hours. This costs 25 Bosscoins to activate. Other than these two options, there are no other ways to increase traning progression. Also keep in mind that the amount of progression is affected by certain things: Players who have a rating of 100+ will receive less training progression than players who have a rating below 100+ The more you train a player in the same matchday, the lower the training progression will be with each session.

@Purefit77 Hi there, Apologies for the late reply. If this is still an issue, then please create a new topic and explain in more detail what your issue is.

@MisterMourinho256 Good to know. I will close your topic then.

@RedDaGrate Hi there, Like @Majstor-Matt said: this is due to privacy laws. Accounts need to be removed once they are inactive for a period of three years straight. How this works exaclty, I don't know. But it looks like @Majstor-Matt knows excactly how these privacy laws work, so you can ask him if you would have some more questions about it.

@acaciadelft_NL In the OSM app you can still see the amount of goals and assist a player made on the player card. It's seems it's only the player card on the webversion that changed.

@Mateusz9 This is now corrected and he is listed as a defender again. This will be the case for new leagues and new transfers.