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We're here to help you with questions and bugs. ENGLISH ONLY!

12.5k Topics 36.3k Posts
  • togomori_8T

    Please I want to change the coach's name

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    DE XRISTD

    Hello mate...unfortunately is not possible to change manager name...

  • H

    invalid link

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    No one has replied
  • Mailuden98M

    Why selling player not working

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    No one has replied
  • R

    Ads are not coming.

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    FC Eddie_NLF

    @Ridvan-Hayta

    Yes,

    They are aware of the issue and are looking into it.

  • G

    about world records between clans

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  • migueldios10M

    Scam of 3000 BC

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    migueldios10M

    @FC-Eddie_NL Eddie 2 days passed and still no asnwer for the OSM support xDScreenshot_1.png

  • A

    Training broken

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    FC Eddie_NLF

    @Andrew-Cryne

    Hi there,

    Good to hear 👍

  • M

    This topic is deleted!

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    No one has replied
  • J

    not working

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    DE XRISTD

    @goddde123
    Hello mate..this is not a discussion forum..is only for support on the gameplay...if you have a question open a new topic....

  • HellTeam55H

    what happens when you forget build lineup ?

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    DE XRISTD

    Hello mate...if the player is placed on the correct position, the player performance is the same...the problem is that the assist manager doesn't put all the players in the correct position....

  • R

    Arabian forum

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    FC Eddie_NLF

    @Rojer

    Hi there,

    You will have to join the Arabic language group to see that community forum. On the left side of the forum you see a number of icons. The bottom one of those 7 icons is to search for all the language groups. Look for the Arabic language group and click on the green button to join that group. After that you should shee the Arabic forum.

    Or you can click on this link ➡ https://forum.onlinesoccermanager.com/groups/language-ar

  • _

    my team was disappered

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    FC Eddie_NLF

    @_xman_

    Hi there,

    I am not really sure I understand you correctly, but were you eliminated from the tournament and left it using the button?

  • L

    Unable to watch ads on the web version

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    Travi_DT

    this issue has been ongoing since the new AdInPlay version of reward video began.
    it's been over a month now, I've tried 4 different browsers, cleared cookies, cleared cache, still will not work.
    OSM, lift your game!

  • B

    App don’t start

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    FC Eddie_NLF

    @Bugra58YK

    The best thing you can do right now is to contact our customer support via the below link. They can help you a lot better then I can.

    https://support.onlinesoccermanager.com/hc/en-us

    Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.

  • S

    Unearned 50 Boss Coin

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    FC Eddie_NLF

    @Sir-Adnan-Ferguson

    Hi there,

    Please take a look at our common questions topic where you can find the criteria used for the sign-up reward.

    https://forum.onlinesoccermanager.com/topic/302/common-questions/14

    If you and your friends follow the correct procedure and you haven't arealdy invited 10 or more friends to OSM, you should get the reward.

  • C

    Tournament systems

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    FC Eddie_NLF

    @Caner-482

    Hi there,

    If you are eliminated from a tournament you can either choose to leave the club or stay and watch how the remainder of the tournament plays out. Most gameplay options will be hidden as you won't play any more matches.

  • MALIK HAMED ALI AWANM

    Boss coins dissappeared

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    FC Eddie_NLF

    @MALIK-HAMED-ALI-AWAN

    Hi there,

    You most likely spend the Bosscoins on something. Probably on buying a player with Bosscoins. This will happen if you do not have enough Club Funds on hand in leagues where Club Funds Compensation is active. Below a certain number you won't receive a confirmation button to proceed with the transfer.

    If you want to have more details, you will have to contact our customer support through the below link.

    https://support.onlinesoccermanager.com/hc/en-us

    Click on 'submit a request and choose the option 'OSM' to fill in the contact sheet.

  • J

    I Can't Log in to my old account

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    FC Eddie_NLF

    @JohnAuschwitz

    Hi there,

    Yes, if an account is inactive for 3 years in a row it will be deleted. This is due to the GDPR laws. You will have to play OSM with your current account.

  • S

    I Can't buy players!

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    FC Eddie_NLF

    I assume that this is no longer a problem, so I will close this topic. If not, then please create a new topic and add some more info.

  • F

    I lost in the Ramadan cup and says it will get fixed after refreshing itself but it doesn't

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    FC Eddie_NLF

    @Lirind

    Thank you 👍