Support

@hola108

Hi there.

Depending on what you purchased, it can be delivered in a different way. Bosscoins are added to your account automatically or can be claimed through the career page. Other items, such as the Club Funds, Training Progression or Player Packs will be placed in your inventory (the blue-yellow OSM bag).

If you still didn't received the contents of the pack your purchased, then you should contact our customer support. They can verify this. You can find our customer support through the below link.

https://support.onlinesoccermanager.com/hc/en-us

Then click on 'submit a request' and choose the option 'OSM' from the dropdown menu to fill in the contact sheet. Make sure to provide proof of payment. Depending on how busy it is, it might take several days before you receive a reply.

@ihsexy

Good to hear. I will close your topic then.

@Manu420Py

Hi there,

Interest is added on Savings and not on your club balance like the fixed income is. So if your Club Funds is in Savings during match simulation, then after simulation has ended the amount of Club Funds that are in Savings should be that of the previous amount combined with the 2% interest.

@Gal755

Hi there,

For account issues you will have to contact our customer support. You can find them through the below link.

https://support.onlinesoccermanager.com/hc/en-us

Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Depending on how busy it is, it might take several days before you receive a reply.

@Kenan015

Hi there,

For account issues you will have to contact our customer support. You can find them through the below link.

https://support.onlinesoccermanager.com/hc/en-us

Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Depending on how busy it is, it might take several days before you receive a reply.

@LordDred

According to the data you completed the African Boss achievement in May 2021. Rewards from achievements can only be claimed once, so you received the Bosscoins back then.

@Pereira-Edson

Hi there,

Bosscoins don't disapear in thin air, so you most likely spend them on something.

When you buy players with Bosscoins you won't receive a confirmation button when the amount of Bosscoins is below a certain threshold. That's a fast way to lose Bosscoins. Bosscoins could also be used on practice matches, training camp, buying of the timers for training or stadium expansion. Or a combination of these things.

You can go to our customer support and ask for a check there, but keep in mind that it is your own responsibility to know where you spend your Bosscoins on. You can find our customer support through the below link.

https://support.onlinesoccermanager.com/hc/en-us

Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Depending on how busy it is, it might take up to a few days before you receive a reply from them.

@ImBufas

Hi there,

Sometimes it might take a bit longer before you receive them. If you still didn't receive them and can't claim them through the career page, then you will have to contact our customer support through the below link.

https://support.onlinesoccermanager.com/hc/en-us

Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Make sure to provide proof of payment.

@amir-aqa-esta

Hi there,

As @JAY-ZO mentioned, there is only the semi-finals of the Asian Champions League available and that is also a temporary one. It will be removed in a couple of days. Not every single tournament and league is available in OSM.

See the below topic for more info about this issue:

https://forum.onlinesoccermanager.com/topic/73875/bug-adplayer-doesn-t-work-can-t-watch-videos/122