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We're here to help you with questions and bugs. ENGLISH ONLY!

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  • I do not receive interest from finances

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    FC Eddie_NLF
    @Manu420Py Hi there, Interest is added on Savings and not on your club balance like the fixed income is. So if your Club Funds is in Savings during match simulation, then after simulation has ended the amount of Club Funds that are in Savings should be that of the previous amount combined with the 2% interest.
  • What is the maximum sale for bot owned players?

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    Matija MD DujanM
    Somewhere around 1.20xvalue is when he disappears, thats the minimum the players go from bots. 69x1.2=82,8M - probably his next dropwas under that value and thats why he is gone.
  • No funciona al entrar/It doesn’t work when I try to log in

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    FC Eddie_NLF
    @Gal755 Hi there, For account issues you will have to contact our customer support. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Depending on how busy it is, it might take several days before you receive a reply.
  • Cant start the App on my I Phone

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    FC Eddie_NLF
    @Kenan015 Hi there, For account issues you will have to contact our customer support. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Depending on how busy it is, it might take several days before you receive a reply.
  • I didn't win success coins.

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    FC Eddie_NLF
    @LordDred According to the data you completed the African Boss achievement in May 2021. Rewards from achievements can only be claimed once, so you received the Bosscoins back then.
  • 0 Votes
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    FC Eddie_NLF
    @Pereira-Edson Hi there, Bosscoins don't disapear in thin air, so you most likely spend them on something. When you buy players with Bosscoins you won't receive a confirmation button when the amount of Bosscoins is below a certain threshold. That's a fast way to lose Bosscoins. Bosscoins could also be used on practice matches, training camp, buying of the timers for training or stadium expansion. Or a combination of these things. You can go to our customer support and ask for a check there, but keep in mind that it is your own responsibility to know where you spend your Bosscoins on. You can find our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Depending on how busy it is, it might take up to a few days before you receive a reply from them.
  • Purchased coins not received

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    FC Eddie_NLF
    @ImBufas Hi there, Sometimes it might take a bit longer before you receive them. If you still didn't receive them and can't claim them through the career page, then you will have to contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Make sure to provide proof of payment.
  • Link is “invalid”

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    JAY ZOJ
    @patser_NL How to create a permanent link?
  • Asian Champions League

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    FC Eddie_NLF
    @amir-aqa-esta Hi there, As @JAY-ZO mentioned, there is only the semi-finals of the Asian Champions League available and that is also a temporary one. It will be removed in a couple of days. Not every single tournament and league is available in OSM.
  • The Europa Cup Final match not ending.

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  • Result Spoilers

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  • Errors that restart the game

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  • onlinesoccermanger game errors

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  • **Bug**: Adplayer doesn't work, can't watch videos

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    chuckygchuckyC
    @FC-Eddie_NL Thank you for the update and for keeping us informed. I really appreciate the efforts made to monitor the adplayer and ensure everything is working properly again. Fingers crossed it’s all resolved now! Thanks again to the whole team!
  • winners cup ticket

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    ZsupiZ
    I've been trying to enter the event for 2-3 days, I can't see how many days are available Have I finally lost this opportunity?
  • It's been like this for 3 days

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    FC Eddie_NLF
    See the below topic for more info about this issue: https://forum.onlinesoccermanager.com/topic/73875/bug-adplayer-doesn-t-work-can-t-watch-videos/122
  • I can't watch ads from the browser for 5 days.

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    FC Eddie_NLF
    See the below topic for more info about this issue: https://forum.onlinesoccermanager.com/topic/73875/bug-adplayer-doesn-t-work-can-t-watch-videos/122
  • cannot watch video on laptop

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    FC Eddie_NLF
    @weedyalmelo_NL Hi there, See this topic for the reason why you can't watch ads on the webversion. https://forum.onlinesoccermanager.nl/topic/73875/bug-adplayer-doesn-t-work-can-t-watch-videos/112?page=6
  • Problem with ads

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    FC Eddie_NLF
    @josé-bordalas_97 This is a known issue. Check the below topic for the reason why you can't watch ads on the webversion at the moment. https://forum.onlinesoccermanager.nl/topic/73875/bug-adplayer-doesn-t-work-can-t-watch-videos/112
  • Help moderators

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    FC Eddie_NLF
    @HORUSJP You're welcome