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We're here to help you with questions and bugs. ENGLISH ONLY!

4.6k Topics 26.4k Posts
  • K

    OSM won't open on my mobile phone

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    FC Eddie_NLF
    @korayovski Hi there, If this is still an issue then try removing the OSM app and re-install it again. Make sure you have a way to login to your account or you lose acces to it.
  • C

    Bug last release

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    FC Eddie_NLF
    @Carra866 Hi there, For this issue you need to contact our customer service. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us
  • A

    You stealed my 100 coins !?

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    FC Eddie_NLF
    @Altannbs Hi there, You only have an hour the time to build your squad for the Fantasy League. Otherwise you lose that team and thus the Bosscoins. You could try to go to our customer service and tell them about the issue. Maybe they are willing to give back the Bosscoins. You can find our customer service through the below link. https://support.onlinesoccermanager.com/hc/en-us
  • J

    Winners Cup AI

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    FC Eddie_NLF
    @James-Van-Duuk You're welcome And thanks @L-R-van-kessel_NL
  • S

    I can't open the app on my phone

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    FC Eddie_NLF
    @sj_karmin Hi there, You could try to remove the OSM app and re-install it again to see if that solves the issue. If not, then you should reply to the message you received from our customer support and tell them that you have the latest version installed and that removing the OSM app also didn't solved the issue.
  • S

    This topic is deleted!

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    No one has replied
  • P

    Why does the game deliberately scam players?

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    FC Eddie_NLF
    @pain22_9 Hi there, I am sorry you are having issues with the free offers. Unfortunately, OSM can't do much about it. Offers are provided by external partners, who also handle them. So if you didn't received the Bosscoins, you should contact the provider from which the offers originated from. You can do that within the offerwall.
  • M

    promo codes

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    FC Eddie_NLF
    @mikel-arteta-1_3 Hi there, You will have to follow the social channels for any promo codes if they are available
  • S

    Unable to connect my account

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    FC Eddie_NLF
    @sadiq-golden Hi there, This is probably due to a social connection that is in place on a different account. Perhaps you had created a new account or let a friend connect their account on your phone. Than that social connection remains. If this still is an issue, then you will need to contact our customer support. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us
  • J

    Lost interest money

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    FC Eddie_NLF
    @James-Van-Duuk Hi there, Interest is only given when Club Funds is in Savings during match simulation and will be added on Savings, not on your balance. So take a look at your Finance page both before the match and after the match and you will see that the amount of Club Funds you have on Savings is increased by the 2% interest that you would receive over those Club Funds. If that's not the case, then we need screenshots from your Finance page from before the match and after the match. You can then create a new topic and add all that info.
  • M

    Can’t access my team

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    FC Eddie_NLF
    Like @jurgen-klopp_37243 said: this is due to maintenance. Your slot will be accesible again once the mainenance is over.
  • Jaldeon FilhoJ

    Bug in the Result of the game.

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    Jaldeon FilhoJ
    Ok, thanks!
  • CHIPPO67C

    Team unavaiable

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    FC Eddie_NLF
    @jurgen-klopp_37243 Thanks
  • Madame Pommery_NLM

    Club currently unavailable

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    SpecialOneS
    Hi, Sorry for the trouble. There's nothing for you to do except waiting. Slot is temporarily unavailable due to maintenance, when complete all will be back!
  • poccnrP

    Everything loads so slow (PC)

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    poccnrP
    @FC-Eddie_NL okay thanks goat
  • D

    Transfers

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    D
    okkkk, thanks
  • E

    How late does an event start?

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    FC Eddie_NLF
    @Enyoii_NL Hi there, Most of the time the (weekend) events start at 07.00 AM CET/CEST.
  • G

    REAL Managers Not Responding to Negotiations!

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    FC Eddie_NLF
    No response from topic opener, so time to close this topic. @Blackdog1258 It's English only on the English forums.
  • B

    lost slot

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    B
    @FC-Eddie_NL Thank you for your help! It's OK, I began a new challenge, and I immediately got back my statistics
  • A

    There is an unusual transfer movement in the league between two members of the league

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    FC Eddie_NLF
    @Axzmzxexzrxz Hi there, First, check this topic to see if it is really counted as cheating https://forum.onlinesoccermanager.com/topic/308/important-info-please-read/6 If so, then you can make a report through our customer service https://support.onlinesoccermanager.com/hc/en-us