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We're here to help you with questions and bugs. ENGLISH ONLY!

4.6k Topics 26.4k Posts
  • Account activating?!

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    FC ZaryaF
    the error is not fixed
  • Players taking to long to sell

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    Budescu IonutB
    some problems for me, for ex player max value is 36M and i sell him for 20M, 4-5 days have passed and I still haven't managed to sell the player and the prices in the market are high enough..
  • Can't access through the app

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    SpecialOneS
    Hi, Did you had other account logged on that device before? If so, please contact support providing old account manager name. This way account link with device can be removed. If you never had an account before, make sure you're logging on correct version. If none of the above, please contact support and you'll be asked some other things so help can be provided accordingly.
  • Please I want to change the coach's name

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    DE XRISTD
    Hello mate...unfortunately is not possible to change manager name...
  • invalid link

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  • Why selling player not working

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  • Ads are not coming.

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    FC Eddie_NLF
    @Ridvan-Hayta Yes, They are aware of the issue and are looking into it.
  • about world records between clans

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  • Scam of 3000 BC

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    migueldios10M
    @FC-Eddie_NL Eddie 2 days passed and still no asnwer for the OSM support xD[image: 1711545219771-screenshot_1.png]
  • Training broken

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    FC Eddie_NLF
    @Andrew-Cryne Hi there, Good to hear
  • This topic is deleted!

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  • not working

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    DE XRISTD
    @goddde123 Hello mate..this is not a discussion forum..is only for support on the gameplay...if you have a question open a new topic....
  • what happens when you forget build lineup ?

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    DE XRISTD
    Hello mate...if the player is placed on the correct position, the player performance is the same...the problem is that the assist manager doesn't put all the players in the correct position....
  • Arabian forum

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    FC Eddie_NLF
    @Rojer Hi there, You will have to join the Arabic language group to see that community forum. On the left side of the forum you see a number of icons. The bottom one of those 7 icons is to search for all the language groups. Look for the Arabic language group and click on the green button to join that group. After that you should shee the Arabic forum. Or you can click on this link https://forum.onlinesoccermanager.com/groups/language-ar
  • my team was disappered

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    FC Eddie_NLF
    @_xman_ Hi there, I am not really sure I understand you correctly, but were you eliminated from the tournament and left it using the button?
  • App don’t start

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    FC Eddie_NLF
    @Bugra58YK The best thing you can do right now is to contact our customer support via the below link. They can help you a lot better then I can. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.
  • Unearned 50 Boss Coin

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    FC Eddie_NLF
    @Sir-Adnan-Ferguson Hi there, Please take a look at our common questions topic where you can find the criteria used for the sign-up reward. https://forum.onlinesoccermanager.com/topic/302/common-questions/14 If you and your friends follow the correct procedure and you haven't arealdy invited 10 or more friends to OSM, you should get the reward.
  • Tournament systems

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    FC Eddie_NLF
    @Caner-482 Hi there, If you are eliminated from a tournament you can either choose to leave the club or stay and watch how the remainder of the tournament plays out. Most gameplay options will be hidden as you won't play any more matches.
  • Boss coins dissappeared

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    FC Eddie_NLF
    @MALIK-HAMED-ALI-AWAN Hi there, You most likely spend the Bosscoins on something. Probably on buying a player with Bosscoins. This will happen if you do not have enough Club Funds on hand in leagues where Club Funds Compensation is active. Below a certain number you won't receive a confirmation button to proceed with the transfer. If you want to have more details, you will have to contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Click on 'submit a request and choose the option 'OSM' to fill in the contact sheet.
  • I Can't Log in to my old account

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    FC Eddie_NLF
    @JohnAuschwitz Hi there, Yes, if an account is inactive for 3 years in a row it will be deleted. This is due to the GDPR laws. You will have to play OSM with your current account.