Support

Hi all, We're sorry for this taking so long, but it's not on our hands at this moment to solve it. Applixir wasn't responding to our requests/mails, so we removed them and implemented a new video provider. It's fully integrated on our side, but now we've to wait for them to complete the process on their side. We hope to have a reply from them soon, but as I said, doesn't depend on us. Again, sorry for this delay.

@sebastiaan-verhoeven_NL Hi there, A trainingsession that takes longer than the normal 8 hours usually means that the clock on your computer isn't set to the correct time. You probably have it set to a different timezone.

@Toby-Poh Hi there, All your Club Funds needs to be on Savings when your match is being simulated. After the simulation of your match has ended the achievement should be unlocked.

@mathijs-Boucquey Some new details: It looks like that specific issue has been fixed some time ago. Could you give us some more details about your issue. A screenshot would also be nice.

@hariharan__14 Hi there, The universal position swap can be used for all three fieldplayer lines instead of just a singular one. However, you can still only swap within the same line. So it isn't possible to change a defender into an attacker.

@avitzdaka1 Hi there, To be a bit more specific: In it's basic form OSM is a one-season-game. However, there is a way to continue with your team to another season. This is called the Winners Cup. When you place at the top of the league in certain number of countries (England, Italy, Spain, The Netherlands, Brazil, to name a few), you will receive a ticket for the Winners Cup. You take your team and your Club Funds with you to take on other managers that also received a Winners Cup ticket. With your current team on your slot 1 it is not possible to continue with your team, because you are playing in a league that doesn't hand out tickets to the Winners Cup.

@hariharan__14 Hey mate, Yes your club funds or savings do stay with you when you start the winners cup, I am happy to be able to help Cheers mate

@tmkc936 So far, there is no one else that has this issue The best thing you can do right now is to ask other managers in your league if they also can't view the press room. If they have the same issue, then the issue probably lies in your league. If they can see the press room, then the issue lies somewhere on your end. Then you need to figure out what is causing that. On the webversion you could try using a cleaning program like Ccleaner to thoroughly clear cookies, cache and data. On the OSM app you could try the following steps. Before doing them you need to be sure that you have a way to log in to your account again, otherwise you lose acces to it. Clear app data Remove the OSM app Restart your phone Install the OSM app again

@AlperenOguzkurt Hi there, When you purchase Club Funds or Position Swaps from the OSM store, you will find them in your inventory (the blue-yellow OSM bag). From there you can use them. Before you use them you need to be sure on which clubslot you want to use it for and are logged in to that clubslot. If you purchased a Bosscoin pack, you will find a claim button on your career page where you can claim the Bosscoins if you don't receive them inmediately.