Support

@37Türk37 Hi there, Like Caiu said, it's sadly not possible to change your managername. This is due to some technical reasons. @Caiu_77 Thanks

@jfrancos_4 Hi there, See the post above from Lirind. Just delete your new account and login to your normal account and you can appeal against the ban. @Lirind Thanks

@whoisfmtap Hi there, We're sorry if you haven't received that mail, but have you also checked your spam folder? It might be there. If not, have you set an e-mailadress to your OSM account? Because if you didn't, then there is no way to receive a mail for resetting the password. If you did, then please go to our customer service and file in a support request. You can submit a request through the below link. https://support.onlinesoccermanager.com/hc/en-us/requests/new Make sure to submit the request in English and make sure to give as much details about your issue as you can. As the support requests are handled by order of submission, It might take a little while before you receive an answer. So be patient until you do and don't submit another request, as that will put you again at the bottom of the waiting list.

@cferreira Hi there, There was an issue with the iOS app, but this should be fixed with the new version that is now available to install. See this topic: https://forum.onlinesoccermanager.nl/topic/70161/osm-app-on-ios-bugs/48

@AS-Broo Hi there, While it is very unfortunate that you had to wait some time, there is not much that can be done about it. Sometimes it can happen that the Bosscoins that you've paid for are not inmediately added to your account. And when you put in a request, there are various reasons that you have to wait a little bit. One of them you said yourself: the time difference between your country and The Netherlands. Other reasons are that we are not robots that sit behind a desk 24 hours a day to inmediate respond to the requests and the fact that other users might also put in a request. And they also want to receive an answer. The requests are handled by order of submission and need to be filled out in the English language.

@Nellypearson Hi there, We are sorry for the inconvenience. This is a known issue and will be fixed soon. We just need to wait for approval from Apple for the newest version of the iOS app to go live. To log into your account on the iOS app you can see the steps in the below topic. https://forum.onlinesoccermanager.com/topic/70161/osm-app-on-ios-bugs/36

@matooks2pimpy_2 Hi there, We are sorry for the inconvenience. This is indeed a known issue and will be fixed soon. We just need to wait for approval from Apple for the newest version of the iOS app to go live. To log into your account on the iOS app you can see the steps in the above post.

@ciccella01 @Miguel2673 Hi there, We are sorry for the inconvenience. This is a known issue and will be fixed soon. We just need to wait for approval from Apple for the newest version of the iOS app to go live. To log into your account on the iOS app you can see the step in the below topic. https://forum.onlinesoccermanager.com/topic/70161/osm-app-on-ios-bugs/36

@gdc400 @Szabi7 Hi there, We are sorry for the inconvenience. This is a known issue and will be fixed soon. We just need to wait for approval from Apple for the newest version of the iOS app to go live. To log into your account on the iOS app you can see the step in the below topic. https://forum.onlinesoccermanager.com/topic/70161/osm-app-on-ios-bugs/36