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We're here to help you with questions and bugs. ENGLISH ONLY!

4.7k Topics 27.2k Posts
  • is there any promo codes?

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    DE XRISTD
    There aren't any promo codes available at the moment....better follow the media of the game for codes....
  • Bug in scout

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    BembelmänB
    @AppelCompote_NL In the whole game are only one LM and one RM 85+....Perisic and Cuadrado. If those players already play in a other Team in your league, the Scout is not able to find them and offer your other LM and RM with a lower rate or other Midfield player 85+ in some cases. Check if the two play in the league.
  • errors keep ocouring even after i cleaned my chache and cookies

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    gabriel_22676G
    @DE-XRIST sometimes i can open the game but when i try to open something it just goes to a page saying that there is an error
  • Bug in match simulation

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    SpecialOneS
    Hi, This is because you joined after a match have been simulated, not before league starts. This happens because OSM tries to 'reproduce' the match events and there are none to reproduce, since we don't generate events for CPU teams. As @jasiuk88 stated all will be fine after next match simulation!
  • errors keep ocouring when i try to play on my pc

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    SpecialOneS
    Tks @Lirind
  • Inventory cannot be used anyomore in Battles?

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    SpecialOneS
    Hi all, It's in fact no longer possible to use inventory/purchase Club Funds when playing battles. It will be announced but probably only on socials, since this is mostly something that active community users look for. We didn't announced yet, because changes won't be only on battles, but in order to implement other changes we were 'forced' to set these changes live. Stay tuned for further news on this!
  • Need help in crew restoration

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    SpecialOneS
    Hi there I'm sorry for the loss of the crew, but unfortunately there's nothing we can do to restore it
  • How do you get good players.

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    SpecialOneS
    Guess this is clear and can be closed. Note: This is not a support related issue. Further and similar issues, please ask/disuss them on OSM: The game
  • I couldn't login to game.

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    bakiermenekB
    If you clear the browser cache and cookies, your problem will be solved. If you don't know how to do this, you can do a simple research on the internet.
  • I lost my 249 boss coin

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  • My players don't level up after 256 levels

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    DE XRISTD
    @Valen-Taverna Thanks
  • Report

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    DE XRISTD
    @MarkusRW5 Thanks
  • Unable to access new league

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  • TO CHEAT

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    SpecialOneS
    Hi, If you think someone is breaking OSM Terms, please report him here: https://support.onlinesoccermanager.com/hc/en-us/categories/4406262175761-Fair-Play
  • Crew Leader inactive, Crew Member needs assistance

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    DE XRISTD
    Hello mates...as it's stated to another topic, there is nothing can be done for this situation...and what if this manager get's active again??? He will have lost the crew he made??? As you see it's not an easy situation at all...sorry for the inconvenience....
  • Training

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    DE XRISTD
    @AbiBerisha Hello mate...we have "express training" feature from time to time....
  • Deleted Chat

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    DE XRISTD
    @Chessle Hello mate...sorry but it can not be pulled back form us.... is not possible...and without evidence nothing can happen....next time please take a pic on the chat and then make the report...
  • Can't switch accounts

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    SpecialOneS
    Hi, Please contact support directly by filling in a ticket https://support.onlinesoccermanager.com/hc/en-us Explain the whole situation and provide both manager names, so we can remove account link to phone and explain how you can proceed!
  • Do not got the coins

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    SpecialOneS
    Hi When something goes wrong on payments, please give it some time before report it. Wait up to 24h. Most of the times problems are solved by themselves and on next login users will have a claim option to get their purchase. You already got yours
  • I can´t create a new league

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    SpecialOneS
    Hi, We're sorry for the inconvenience We're aware of a problem when creating leagues and we're working hard to fix it!