Support

@Kenan015 Hi there, For account issues you will have to contact our customer support. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Depending on how busy it is, it might take several days before you receive a reply.

@LordDred According to the data you completed the African Boss achievement in May 2021. Rewards from achievements can only be claimed once, so you received the Bosscoins back then.

@Pereira-Edson Hi there, Bosscoins don't disapear in thin air, so you most likely spend them on something. When you buy players with Bosscoins you won't receive a confirmation button when the amount of Bosscoins is below a certain threshold. That's a fast way to lose Bosscoins. Bosscoins could also be used on practice matches, training camp, buying of the timers for training or stadium expansion. Or a combination of these things. You can go to our customer support and ask for a check there, but keep in mind that it is your own responsibility to know where you spend your Bosscoins on. You can find our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Depending on how busy it is, it might take up to a few days before you receive a reply from them.

@ImBufas Hi there, Sometimes it might take a bit longer before you receive them. If you still didn't receive them and can't claim them through the career page, then you will have to contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Make sure to provide proof of payment.

@amir-aqa-esta Hi there, As @JAY-ZO mentioned, there is only the semi-finals of the Asian Champions League available and that is also a temporary one. It will be removed in a couple of days. Not every single tournament and league is available in OSM.

See the below topic for more info about this issue: https://forum.onlinesoccermanager.com/topic/73875/bug-adplayer-doesn-t-work-can-t-watch-videos/122

See the below topic for more info about this issue: https://forum.onlinesoccermanager.com/topic/73875/bug-adplayer-doesn-t-work-can-t-watch-videos/122

@weedyalmelo_NL Hi there, See this topic for the reason why you can't watch ads on the webversion. https://forum.onlinesoccermanager.nl/topic/73875/bug-adplayer-doesn-t-work-can-t-watch-videos/112?page=6

@josé-bordalas_97 This is a known issue. Check the below topic for the reason why you can't watch ads on the webversion at the moment. https://forum.onlinesoccermanager.nl/topic/73875/bug-adplayer-doesn-t-work-can-t-watch-videos/112

@HORUSJP You're welcome