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We're here to help you with questions and bugs. ENGLISH ONLY!

4.5k Topics 26.2k Posts
  • help

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    LirindL
    @meteorpit10 Hi mate, what do you mean you can't change your player name? Are you mean you can't change your username? If yes then it is not possible to change your username.
  • Practice Bug. PC. Google Chrome

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    King_Jamiu_10K
    Hi, You need to set the time and date on your PC to the correct/current time/date and all should be fine again.
  • Why can't I buy players

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    King_Jamiu_10K
    @lirind Correct! Thanks
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    King_Jamiu_10K
    Hi, You can find your answer on our common questions topic!
  • Follow up question preparation day issues

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    King_Jamiu_10K
    @bvbperegrinus_nl Indeed! I will forward this though but I'm not promising anything as it's up to GB to look at it.
  • New Competition Indonesia issue with preparation days

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    King_Jamiu_10K
    @A26_Rahmadillah Thanks @BVBPeregrinus_NL Just to add, it was a visual issue, the timer on the second screenshot (second post) is the correct one. And as my college stated above, if you don't want to continue you can always resign from the league!
  • Sell Player

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    King_Jamiu_10K
    Hi, Players don't just get placed on the transfer list or sold by the system for maximum price. Because he was lined up for the next match doesn't mean he can't be placed on the transfer list by you. There must always be a human action before a player can be on the transfer list. You maybe did it by mistake or someone else had access to your account in which case I'd advise you change your password and log out from any public device where you're logged in. No bug!
  • Medal ranking

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    BVBPeregrinus_NLB
    @bensonbsc I may not be a mod, but your observations are easily explained... Lower rankings (in your case the opponents with ranking 6 or 7), gain more medals for a victory and lose fewer medals for a defeat. Higher rankings (in your case ranking 9), is just the opposite, gain fewer medals for a victory and lose more medals for a defeat. A quick hypothetical example will make it clear: Ranking 6: 1 victory +1500 medals, 1 defeat -300 medals; overall score +1200 medals Ranking 9: 1 victory +300 medals, 1 defeat -1500 medals; overall score -1200 medals I hope it makes some sense now in what you are seeing?
  • Problem with activating account

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    King_Jamiu_10K
    @vyz-vyz Hi, Please contact support en.support@onlinesoccermanager.com with a clear explanation of the problem while stating your manager name and the email address you are trying to set on your account.
  • My skill gain from training seems off

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    King_Jamiu_10K
    @lirind Thanks Lirind
  • Coach cheats. And I can not report?

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    King_Jamiu_10K
    Hi, I could see that you have made multiple reports already and not one of them have been activated, did you check your spam folder for the cheat report activation mail?
  • I have not received my reward for world domination.

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    King_Jamiu_10K
    @silvester-j_nl Thanks Silvester
  • Knockout Royale bug

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    SpecialOneS
    Glad it's all fine! Enjoy!
  • Unfair Competition

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  • My password

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    King_Jamiu_10K
    @lirind Thanks!
  • Friends of the game have been suspended!

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    DE XRISTD
    @phillip-jacko Suspensions of players are never discussed on the forums...they can appeal their suspension....
  • Match concluded before it even started?

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    DE XRISTD
    The time of the games are approximate and not exactly....this has to do with how many managers are in the leagues, how many leagues etc...it's always advised to have the teams ready as soon as possible...
  • This topic is deleted!

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  • No transfers!

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    SpecialOneS
    Hi, Just to add some extra info about this specific situation: Players that you've listed on TL were added yesterday/today (not sure if you had them there before and just re-added/changed price yesterday/today) Increase rates are high (around 2 times) Price value are high (37M to 60M) There were 2 players sold on your league earlier today and their selling price was around 20M There are 7 other players from other managers added before yours on Transfer list that were not sold yet for exactly same reasons, high value and high increase rate It was explained several times that selling system is random based on selling chances. These selling chances are calculated based on Transfer Value (Price) and Increase rate. If you're not selling with the combination you've set, you've to try different ones. If you want to test if there's any issues with your specific account, just buy a low value player from TL (below 2M) and set him on TL at his maximum amount. I'm pretty sure you'll sell him in less than 24h
  • [bug] problem with nationality filter in Fantasy

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    AlyssaGBA
    @wenger-wise Thanks, should be fixed by now!