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We're here to help you with questions and bugs. ENGLISH ONLY!

4.5k Topics 26.1k Posts
  • How to join into a league which is completely full with players?

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  • Removing ads not working

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    rachelle99_5R
    Hello @diogodlps, I'm curious if you are still having this issue?
  • Can’t log in

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    FC Eddie_NLF
    @Wino_NL Hi there, Account deletion will only happen if you haven't logged into your account for 3 years straight. If you have logged in recently, then your account is suspended due to violating the OSM Terms. We don't discuss this on this forum. To appeal to the suspension you can contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Click on 'submit a request' and choose the option 'OSM'. Then you can fill in the contact sheet.
  • Not getting interest of savings.

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    FC Eddie_NLF
    @medellin-kartalı Hi there, The interest is added directly onto Savings and not on you balance. If you still don't receive the interest then we need a good description of the problem aswell as screenshots of your Finances and Savings from before and after a match.
  • Club temporairement indisponible

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    FC Eddie_NLF
    Hi there, This means there is some maintenance going on in your league or the server you are playing in. This can happen from time to time. Once that is done, you're clubslot becomes available again.
  • Why is my team unavailable?

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    FC Eddie_NLF
    Hi there, This means there is some maintenance going on in your league or the server you are playing in. This can happen from time to time. Once that is done, you're clubslot becomes available again.
  • Campionato temporaneamente non disponibile

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    FC Eddie_NLF
    @Gi0diZ @Cholo-Trias @Ricske @SmartWolf Hi there, This means there is some maintenance going on in your league or the server you are playing in. This can happen from time to time. Once that is done, you're clubslot becomes available again.
  • temporarily unavailable

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    Z
    @FC-Eddie_NL Thank you!
  • TICKET CHAMPIONS LEAGUE

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    FC Eddie_NLF
    Good to hear
  • 50 BC per invite

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    FC Eddie_NLF
    @dujannnn Hi there, No, this isn't legal. You are only alloud to have one account. With creating multiaccounts you risk losing all your accounts, including the one you actually play on.
  • Winners league not to be found

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    FC Eddie_NLF
    @flippie91_NL Good to hear :+1
  • Ads en money

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    FC Eddie_NLF
    @fibik_NL First of all: this is the support section for the international version of OSM, so that means that it's English language only. Avbout the iOS situation: There is a problem in the iOS app that could prevent users from playing OSM through the OSM app. This is a known issue, but so far no solution for it.
  • Red vs Blue Battle dissappeared

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  • OSM Cup 2023 not invited yet!?

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    FC Eddie_NLF
    @VamosVamos_NL You should be able to view the ticket in the inventory (blue-yellow OSM bag). On a free slot you should be able to see them on the tickets tab on the 'choose a club' page. There you can join a league, assuming the join period is still open. I don't know how long you have to join a league in this second round.
  • Cant join Winners cup

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    FC Eddie_NLF
    Problem should also be solved on the webversion now.
  • problems with the winners cup

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    FC Eddie_NLF
    Problem should also be solved on the webversion now.
  • I can't find my winners league ticket

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    FC Eddie_NLF
    @FnaticOuKi Hi there, It seems there is an issue with the tickets on the webversion. They are working on a fix. If you get another ticket anytime soon, then you can claim the ticket via the OSM app.
  • Midfielder trainer bug

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    FC Eddie_NLF
    This issue has been resolved.
  • Training is not well

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    FC Eddie_NLF
    @Pachi67 Good to hear
  • I can't activate my osm account by gmail..

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    FC Eddie_NLF
    @I-am-Pep-Guardiola Hi there, For account issues you will have to contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Click on 'submit a request' and choose the option 'OSM'. Then you can fill in the contact sheet.