Skip to content

Support

We're here to help you with questions and bugs. ENGLISH ONLY!

4.5k Topics 26.2k Posts
  • Boss coins for buying players.

    1
    0 Votes
    1 Posts
    89 Views
    No one has replied
  • Cannot enlarge the stadium

    2
    0 Votes
    2 Posts
    122 Views
    FC Eddie_NLF
    @Dani_spain Hi there, If you are playing on iOS, then this is a known issue. A hotfix has already been sent to Apple, so it is now waiting for approval.
  • club temp. unavaiable

    Locked
    2
    0 Votes
    2 Posts
    91 Views
    FC Eddie_NLF
    @Kobain1991 Hi there, First of all: watch you language. Second: it can sometimes happen that a clubslot is temporarely unavailable. That means that there is some maintenance going on in your league. It's unfortunate if it happens close to simulation, but that is sometimes unavoidable. By only preparing your team for the next match in the last few minutes, you will always take a risk when something unforseen happens.
  • Hello guys. What the promo code for August 2023?

    Locked
    2
    0 Votes
    2 Posts
    582 Views
    FC Eddie_NLF
    @Allensz_10 Hi there, For promocodes you will have to follow the social channels of OSM.
  • PC Version not working propperly

    Locked
    8
    0 Votes
    8 Posts
    226 Views
    FC Eddie_NLF
    Hi there, Sometimes clubslots can be temporarely unavailable due to some maintenance. This usually doesn't take too long. It's unfortunate if it happens close to simulation time, but that is sometimes unavoidable. @pin-kod Matches are only postphoned if OSM is completely down for a long amount of time. I don't believe that was the case here. Something unforseen can always happen, so if you start setting your tactics a couple of minutes before match is being played, you will always take that risk.
  • Club temporarily unavailable

    Locked
    4
    0 Votes
    4 Posts
    317 Views
    FC Eddie_NLF
    Hi there, This can happen from time to time. It usually doesn't take very long before slot becomes available again.
  • 0 Votes
    2 Posts
    186 Views
    pin.kodP
    Now it is okay, everything is working normally, but I've lost the semifinal cup game in the French 3rd division, slot1, match started around 9.30pm CET, because OSM was disabled during the match time... Because of this loss, I lost the chance to win this trophy and also I lost 934 medals dropping 99 positions in the OSM global manager ranking from the last night 794position to the current 893, we all know this is not fair but no one is gonna cry about this, and no worries OSM I will play this league again and will win this cup trophy you took it from me this time, Also, in my slot3 i had draw(i was luck not to lose) in the first battle match which was played today around 5.20 pm CET, if Im remember correctly, when OSM also shut down this game/application, but let battle matches running My slot 3 was inactive today, I had a day off in some English 4th league, and surprisingly i had one victory, on my slot four Arg 2nd div match started around 9.50pm CET, I do not know how i won that match without setting anything from my tactics, formation, player's positions etc, maybe it was another OSM BUG [image: 1693081387926-slot-1.2.png] [image: 1693081430791-slot1.1.png] [image: 1693081460709-slot1.png] [image: 1693081621125-a1.png] Football ARTist forever
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    2 Views
    No one has replied
  • how to create a league and make time of the match arround 15 (gmt+3)

    Locked
    2
    0 Votes
    2 Posts
    134 Views
    FC Eddie_NLF
    @Coach-Ahmed-Gamal Hi there, It's not possible to set the time of the match yourself. You are placed on a server depending on certain factors. Each server has a certain timeframe for when matches are being simulated.
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    1 Views
    No one has replied
  • Can´t buy/sell players with my brother

    Locked
    2
    0 Votes
    2 Posts
    104 Views
    FC Eddie_NLF
    @somepi Hi there, As stated in your previous topic: if this is about the message that you are going against the OSM terms with those transfers, then it means exactly that. The reason for that message is to prevent cheating.
  • [iOS] Something went wrong with launching OSM

    Locked
    3
    0 Votes
    3 Posts
    396 Views
    FC Eddie_NLF
    @molecuess Hi there, You will have to contact our customer support for this issue. You can find them via the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and fill in the contact sheet.
  • Global top 100 list problem - Oficial GB/Miniclip statement about it?

    11
    8 Votes
    11 Posts
    746 Views
    jasiuk88J
    Topic already 2 years open and no even one post from our moderators! No Official statment as well! Good Job!
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    1 Views
    No one has replied
  • 0 Votes
    3 Posts
    158 Views
    FC Eddie_NLF
    no news, so I'm assuming the issue has been resolved.
  • Can´t negociate with certain players

    Locked
    2
    0 Votes
    2 Posts
    75 Views
    FC Eddie_NLF
    @somepi Hi there, It depends on the message you receive, but if it is about transfering players between you and your brother, then it is most likely you are going against the OSM terms. That's why you receive the message. If it's about something else than please create a new topic with more info about the issue.
  • Can't send messages

    Locked
    2
    0 Votes
    2 Posts
    102 Views
    FC Eddie_NLF
    @AnghelGabriel Hi there, For this issue you will have to go to our customer support via the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and fill in the contact sheet.
  • Suspend for same wifi

    Locked
    2
    0 Votes
    2 Posts
    83 Views
    FC Eddie_NLF
    @SezaiGok Hi there, If you feel the suspension isn't justified then you can appeal by logging into your account. Cheatings will never be discussed or handled through the forum.
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    2 Views
    No one has replied
  • I need help with uploading the crew profile inner/internal picture..

    6
    3
    1 Votes
    6 Posts
    226 Views
    ambrosio_12A
    thank you