Support

@FnaticOuKi Hi there, If you have already reported them through our customer support https://support.onlinesoccermanager.com/hc/en-us, then you will have to be patient until you receive a reply. Due to summer holidays there is a bit of a backlog, but they are working through the requests as fast as they can.

@Jorge-Amor Hi there, Sorry to hear you have issues with the app. For these kind of things you will have to contact our customer support via the below link https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and fill in the contact sheet. Make sure to provide as much details as you can.

@Anjya-Dixon Hi there, You might try to delete the app and install it again to see if that solves the issue. Before you do that, make sure you have a way to log in to your account again. If that doesn't work then you will have to contact customer support via the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and fill out the contact sheet.

@The-Royals Hi there, There is no real scout list to refer to. You can however check the basic stats of all players by going to the league overview page on the webversion. You can use that as a guideline to fill in your scout search. You can find that page under the 'Community' tab.

@kalliiipp32 Hi there, From my understanding the timer always reduces by 30 minutes when watching a video. Has this happened often, or just a one time? If it does happen often, please create a new topic and add a lot more details about the issue. You can refer to our bugtemplate that you can find on the below topic. https://forum.onlinesoccermanager.com/topic/308/important-info-please-read

@domuzbinicisi Hi there, If this is still an issue you can create a new topic with some more details about the issue. Please refer to our bugtemplate that you can find in the below topic. https://forum.onlinesoccermanager.com/topic/308/important-info-please-read

@Fobitzenlekker Hi there, For this you will have to contact customer support via the below link: https://support.onlinesoccermanager.com/hc/en-us Click on 'submit a request' and fill in the contact sheet in English. Make sure to provide enough details, including proof of payment.

@Burak-Okul Hi there, If you are still facing issues: What kind of an issue do you have? Do you receive an error message? You can create a new topic and add some more details to it. You can refer to our bugtemplate on the below topic. https://forum.onlinesoccermanager.com/topic/308/important-info-please-read

@DemonSoul Hi there, For issues with your account you will have to contact our customer support via the below link. Then click on 'submit a request' and make sure to fill out the contact sheet in English and provide as much details as possible. https://support.onlinesoccermanager.com/hc/en-us

@Sir-jaggedmeister Hi there, I believe the managers who have won both cups will receive a ticket to a draft for a chance to win a position swap. Draft will be held somewhere in August. Winners will receive a notification.

@FeelStrikeX Hi, Due to summer holidays there is a bit of backlog on the supports requests. They are being handled as fast as they can, so you have to wait a little bit longer.

@fathel Hi there, Jude Bellingham is currently not one of the "in form" players. That means that you have bought him at a much later time with the standard ratings or boosted, but not as an "in form" player, while they already had him in their team or had bought him while his ratings were increased due to the "in form" status.

@BigMhnos Sorry mate, this can not happen...when a manager is out of a league can not enter same league again....

@klimovic-diego It appears you will have to contact our customer support for this issue. You can contact our support via the below link and then clicking on 'submit a request'. https://support.onlinesoccermanager.com/hc/en-us

@nathss_9 Hi there, Sorry to hear your facing issues with confirming your e-mail. If you are still facing this issue then you will have to contact customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit' a request to fill in the contact sheet. First select 'OSM' to continue with the sheet. Then on the issue you are having, you can select 'My account'. Make sure to provide as much details as you can.