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We're here to help you with questions and bugs. ENGLISH ONLY!

4.5k Topics 26.2k Posts
  • Next season

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  • I didn't get boss coins

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    FC Eddie_NLF
    @Armeniec Hi there, For these kind of issues you will have to go to our customer service, which you can find via the below link. https://support.onlinesoccermanager.com/hc/en-us Click on 'submit a request' and fill in the contact sheet in English. Make sure to add proof of payment.
  • Mismatch team value

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    JBruinink_NLJ
    @FC-Eddie_NL not sure how long it lasts, but it is gone now
  • question about the income from "interest"

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    FC Eddie_NLF
    As it is just a visual bug and the event is now over, I will close this topic.
  • World ranking competition Argentina

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    FC Eddie_NLF
    @OfficialRonaldinho_NL Hi there, Thanks for bringing this up. I've forwarded this.
  • Petition for able to change crew name!

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    KalkunsK
    @Valen-Taverna Thanks boi
  • Rude emails

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    FC Eddie_NLF
    @walter1972_NL Hi there, You can report this by going to our official customer support via the below link. https://support.onlinesoccermanager.com/hc/en-us Afterwards, click on 'submit a request' to fill in the contactsheet in English, using the 'report a player for a offensive name, tag or description' option. Make sure to add screenshots of the conversation. It might take a little while before you receive a reply, so be patient until you do.
  • What's the current event?

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    FC Eddie_NLF
    Topic reopened
  • Not received the ingame money

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    DE XRISTD
    @rohan98_NL Hello mate...use this link and report it >>> https://support.onlinesoccermanager.com/hc/en-us
  • Problem in joining the battles

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  • How to recover my account

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    DE XRISTD
    @dhia-2005_4 Hello mate...use this link and report it >>> https://support.onlinesoccermanager.com/hc/en-us
  • This topic is deleted!

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  • REMOVE CREW MEMBER ERROR

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  • Buggy Press Room

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  • My Boss Coins Vanished??

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    FC Eddie_NLF
    @ozgur77 Hi there, You've 100% spend them on something as Bosscoins don't just dissapear in thin air You've probably bought a player while your Club Funds were in savings. You can go to our customer support and ask them to check. You can find our support through the below link. https://support.onlinesoccermanager.com/hc/en-us After that, click on 'submit a request' and fill in the contact sheet in English. Make sure to provide as much details as possible. Our members of the customer support will then handle your request. It might take a little while before you receive a reply, so be patient in the meantime and don't send in another request, as that will put you again on the bottom of the waitinglist. As we can't do anything else for your through this forum, I will close your topic.
  • Missing Players

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    FC Eddie_NLF
    @samsuntermeli55 That's because they are not listed on the website Transfermarket. That website is used to provide all the details and ratings for the players on OSM. I've now actually checked up Labo on Transfermarket. He is a 14 year old kid that plays in the youth of MSK Zilna and not in the first squad. So he is not in OSM as we don't have youth teams. Thierry Small left St. Mirren to Southampton B on May 31, 2023 as he was loaned to St. Mirren, which has ended on that day. Southhampton B is also a youth team and thus also not available on OSM.
  • There is a bug, game mistake or fraud !!

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    FC Eddie_NLF
    @donpablothedoberman You could try going to our customer support and see if they are willing to cancel the transfer. You can find our support trough the below link. https://support.onlinesoccermanager.com/hc/en-us After that, click on 'submit a request' and fill in the contact sheet in English. Make sure to provide as much details as possible. Our members of the customer support will then handle your request. It might take a little while before you receive a reply, so be patient in the meantime and don't send in another request, as that will put you again on the bottom of the waitinglist. As we can't do anything else for your trough this forum, I will close your topic.
  • Inadvertenly bought a player with Boss coins

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    FC Eddie_NLF
    @JBruinink_NL Hi, It appears you will have to go through our customer support for these kind of issues. You can find our support through the below link. https://support.onlinesoccermanager.com/hc/en-us After that, click on 'submit a request' and fill in the contact sheet in English. Make sure to provide as much details as possible. Our members of the customer support will then handle your request. It might take a little while before you receive a reply, so be patient in the meantime and don't send in another request, as that will put you again on the bottom of the waitinglist. As we can't do anything else for your trough this forum, I will close your topic.
  • pls help

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    LirindL
    @TraeJug11 Hi mate, try to clean your cache and cookies, including all data, from your browser and see again...
  • I have not received the millions purchased.

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    JBruinink_NLJ
    @zagorthenay Perhaps you received them as a package in your supply? (symbol next to the stopwatch)