Skip to content

Support

We're here to help you with questions and bugs. ENGLISH ONLY!

4.5k Topics 26.2k Posts
  • I can’t log anymore on the app ( Iphone XR)

    2
    1 Votes
    2 Posts
    166 Views
    FC Eddie_NLF
    @Mathrix Hi there, Today there is new version of the iOS app that should fix that issue. Did you already updated the OSM app today?
  • App in iOS not working for 2 days

    Locked
    2
    0 Votes
    2 Posts
    126 Views
    FC Eddie_NLF
    @cferreira Hi there, There was an issue with the iOS app, but this should be fixed with the new version that is now available to install. See this topic: https://forum.onlinesoccermanager.nl/topic/70161/osm-app-on-ios-bugs/48
  • OSM App on iOS bugs

    47
    1 Votes
    47 Posts
    4k Views
    SpecialOneS
    New release is live! Please update your App and all should be fine now!
  • Buy boss coin filed

    Locked
    2
    0 Votes
    2 Posts
    116 Views
    FC Eddie_NLF
    @AS-Broo Hi there, While it is very unfortunate that you had to wait some time, there is not much that can be done about it. Sometimes it can happen that the Bosscoins that you've paid for are not inmediately added to your account. And when you put in a request, there are various reasons that you have to wait a little bit. One of them you said yourself: the time difference between your country and The Netherlands. Other reasons are that we are not robots that sit behind a desk 24 hours a day to inmediate respond to the requests and the fact that other users might also put in a request. And they also want to receive an answer. The requests are handled by order of submission and need to be filled out in the English language.
  • App wont Load

    Locked
    2
    3 Votes
    2 Posts
    199 Views
    FC Eddie_NLF
    @Nellypearson Hi there, We are sorry for the inconvenience. This is a known issue and will be fixed soon. We just need to wait for approval from Apple for the newest version of the iOS app to go live. To log into your account on the iOS app you can see the steps in the below topic. https://forum.onlinesoccermanager.com/topic/70161/osm-app-on-ios-bugs/36
  • Login issues

    Locked
    3
    0 Votes
    3 Posts
    273 Views
    FC Eddie_NLF
    @matooks2pimpy_2 Hi there, We are sorry for the inconvenience. This is indeed a known issue and will be fixed soon. We just need to wait for approval from Apple for the newest version of the iOS app to go live. To log into your account on the iOS app you can see the steps in the above post.
  • Error

    Locked
    4
    1 Votes
    4 Posts
    315 Views
    FC Eddie_NLF
    @ciccella01 @Miguel2673 Hi there, We are sorry for the inconvenience. This is a known issue and will be fixed soon. We just need to wait for approval from Apple for the newest version of the iOS app to go live. To log into your account on the iOS app you can see the step in the below topic. https://forum.onlinesoccermanager.com/topic/70161/osm-app-on-ios-bugs/36
  • Problem with the app

    Locked
    3
    0 Votes
    3 Posts
    371 Views
    FC Eddie_NLF
    @gdc400 @Szabi7 Hi there, We are sorry for the inconvenience. This is a known issue and will be fixed soon. We just need to wait for approval from Apple for the newest version of the iOS app to go live. To log into your account on the iOS app you can see the step in the below topic. https://forum.onlinesoccermanager.com/topic/70161/osm-app-on-ios-bugs/36
  • Problem with the last update in ios

    Locked
    2
    1
    1 Votes
    2 Posts
    221 Views
    FC Eddie_NLF
    @ToRnaDo_ksa Hi there, We are sorry for the inconvenience. This is a known issue and will be fixed soon. We just need to wait for approval from Apple for the newest version of the iOS app to go live. To log into your account on the iOS app you can see the step in the below topic. https://forum.onlinesoccermanager.com/topic/70161/osm-app-on-ios-bugs/36
  • PROBLEM WITH THE LAST UPDATE

    Locked
    2
    0 Votes
    2 Posts
    243 Views
    FC Eddie_NLF
    @Diabco Hi there, We are sorry for the inconvenience. This is a known issue and will be fixed soon. We just need to wait for approval from Apple for the newest version of the iOS app to go live. To log into your account on the iOS app you can see the step in the below topic. https://forum.onlinesoccermanager.com/topic/70161/osm-app-on-ios-bugs/36
  • iOS App, central topic.

    1
    0 Votes
    1 Posts
    118 Views
    No one has replied
  • [Bug] Friendly & Trainings

    5
    2
    1 Votes
    5 Posts
    324 Views
    FeelStrikeXF
    @FC-Eddie_NL In the test I did now, the friendly problem is apparently fixed. Thank you for your support
  • Money dissapeared, transfer during match

    3
    0 Votes
    3 Posts
    156 Views
    FC Eddie_NLF
    @MxMayne2_NL This is a known issue that happens when you place your clubfunds into Savings very close to the simulation of your match. It is on backlog to be fixed, but has low priority. The best thing you can do is to avoid putting your clubfunds to Savings right before simulation time.
  • Reputation

    Locked
    2
    1
    0 Votes
    2 Posts
    111 Views
    FC Eddie_NLF
    @king-ferguson Hi there, You can earn reputation on the forum by other people upvoating your posts. And you will lose reputation when people downvote your posts.
  • Deleted Topics

    1
    2
    0 Votes
    1 Posts
    64 Views
    No one has replied
  • 10 days for transfer boom? Bag?

    Locked
    2
    1
    0 Votes
    2 Posts
    118 Views
    SpecialOneS
    Tks for reporting it. Sorry for the false epectations... Already corrected!
  • TRAINING !!!??

    Locked Moved
    3
    1
    0 Votes
    3 Posts
    201 Views
    jasiuk88J
    @FairPlay33_NL in another topic it was mentioned that this bug was fixed already.
  • I cannot use the training camp event

    Locked
    2
    1
    0 Votes
    2 Posts
    133 Views
    FC Eddie_NLF
    @abdullah9ma8 Hi there, Not entirely sure what an empty news section has to do with the event that is in play, but since the event is already over there isn't anything that can be done. For next time try to be more clear with your issue and see if the event is actually running (do training progression increase or not, can you by a certain pack or not, et cetera).
  • I did the one task but didn't get the coins

    Locked
    2
    4
    0 Votes
    2 Posts
    100 Views
    FC Eddie_NLF
    @Асылбек-28 Hi there, It looks like you've reveived an e-mail with a reply from our external partner, so please look into that and see what they have to say about it. Also keep in mind that the offers on the offerwall are handled by our external partners, so you will have to contact them first.
  • training problem

    Locked
    4
    3
    1 Votes
    4 Posts
    271 Views
    SpecialOneS
    Tks for rporing it. Fixed already!