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We're here to help you with questions and bugs. ENGLISH ONLY!

4.5k Topics 26.2k Posts
  • LCR_herpVSyou dont say_12L

    Got No Reward from Sponsor

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    SpecialOneS
    Hi, We're sorry about this, but this is not on our hands to help you (it's on our offers partner). Just go to same place where you 'picked' this offer and you should find there an option to check status, contact support!
  • diego augusto pazD

    I lost all my champions coins

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    SpecialOneS
    Hi, You spent 52BCs when buying 'Zaroury' to your 'Vélez Sársfield' squad!
  • RobadobaflopR

    Boss Coins Not Received

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    SpecialOneS
    Hi, We're sorry about this, but this is not on our hands to help you (it's on our offers partner). Just go to same place where you 'picked' this offer and you should find there an option to check status, contact support!
  • Quevo808Q

    Not received coins

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    SpecialOneS
    Hi, We're sorry about this, but... Your payments were completed and you should be able to claim them when you go to career centre. If you don't see them it may be due to an adblocker, an anti-virus.... Can you check if you've any sort of software blocking it and try again?
  • Hakka no TogameH

    Unfair Banning

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    DE XRISTD
    @Hakka-no-Togame Hello mate....bans can not be discussed on the forums...you can send an email to our support team, writing what you want.... Note : you can not have more than one accounts...
  • briankloeckB

    No trace of bought coins

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    SpecialOneS
    Looks like you already managed to claim them! This can be closed!
  • ز

    can't choose clum in create league

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    SpecialOneS
    Hi, Sorry that you are facing problems when creating league, but we can only help you, if you provide us enough information. Explain step by step what you're doing and include screenshots so we can reproduce it. A video will also help. Check here for further info on how to report a bug!
  • Mark_2019M

    Squad is not updated

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    SpecialOneS
    Please be patient. Pretty soon all sould be updated
  • Leonardo LoaisigaL

    Won't let me make offers

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    SpecialOneS
    IMPORTANT: Be sure you're able to log on your account (have your username and password, or have it linked to your google account). It's also advisable that you've your account linked to a valid/working mail! Now: Clear all your App Data (go to Settings » Storage » OSM, these steps are different depending on phone brand) Re-install app (optional and only if clear App data only don't work)
  • BembelmänB

    Bug / OSM Chat

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    DE XRISTD
    @Bembelmän Nice to see everything is back to normal
  • yughs78Y

    Lost all the money.

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    FC Eddie_NLF
    @yughs78 Hi, Sorry to hear you've lost all your clubfunds. Could you please tell us in which of your clubslots this happened. Then we can notify Gamebasics about this.
  • veiigaV

    I created a league but my friends cant get in

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  • Vaga09V

    free boss coins bonus event does not work

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    FC Eddie_NLF
    @Vaga09 I agree that this info should be displayed correctly. Could you provide a screenshot then? For the Dutch language the wording for the triple bosscoin event has been changed. It now says in brackets that this applies to fyber, tapjoy and ironsource. I don't know if this is the case for all the different languages that you can play OSM in. [image: 1675534082257-2023-02-04.png] In English: Triple rewards on the free bosscoins page (Tapjoy, Fiber & IronSource)!
  • BembelmänB

    Bug / quick sell

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    No one has replied
  • Colin C._NLC

    Payment succeeded but no points

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    SpecialOneS
    I believe you already noticed that problem is solved, since you already spent some If you have a problem when 'claiming' purchased BCs and payment was successful, you should get them on next login (or at least on the next login after problem is solved).
  • MarkusRW5M

    Moderator left the league

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    FC Eddie_NLF
    @MarkusRW5 Hi, No, unfortunately it is not possible to set someone else as the moderator of the league. If the league is 'open' someone else could join the league, as long as the league hasn't progressed past a certain point (x-number of matchday played)
  • R

    I made a mistake when opening a new competition

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    SpecialOneS
    Hi, All competitions where advanced options are changed will remain open until the end. If that was the case, there's nothing that can be done. If you didn't changed any of the advanced settings you can access moderator settings and change it!
  • De Tegenpartij_NLD

    Buying players

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    SpecialOneS
    Hi, Screenshots should be full screen You may be asking why full screen? Well, I'm pretty sure your problem is due to the fact that ALL your funds are in savings and I could be 100% sure if Your screenshot included the top right corer with the total amount of funds
  • Jacker05J

    Cannot open the game on iphone

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    SpecialOneS
    Hi OSM App tries to log on the account linked to device and/or Game Center. If you had an account back then, OSM tries to log on it. If account was locked/deleted you'll get an error. You can provide us the name of old account and we can remove all links to the device/gamecenter. You can log out from Game Center and when asked to log in, don't do it If none of this works, please provide us some more details so we can identify the source of the problem (a video may help a lot).
  • pieUrsoP

    11 starting players

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    FC Eddie_NLF
    @pieUrso Hi, Unfortunatly, this can happen sometimes when there is a short glitch between OSM and the server. Any changes you have made to your line-up won't be saved. It's advised to double check you line-up to make sure it is correct. Another thing that could happen is that you had a player in you line-up listed on the transferlist and got sold before the match had been played.