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4.6k Topics 26.8k Posts
  • Exit from club training .

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    FC Eddie_NLF
    Since this is clear, I will close the topic. @Lirind Thanks
  • ‘Privacy notice’

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    FC Eddie_NLF
    No response, so I'm assuming the issue is gone. Will close this topic then. If the issue is still there, then it's best to contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.
  • White player cards since winter graphical update

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    FC Eddie_NLF
    No response, so I will close this topic
  • My money is disappeared.

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    FC Eddie_NLF
    @İlhanerten Hi there, If this is still an issue, you will have to contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM to fill in the contact sheet.
  • Monetize OSM via real life sponsors.

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  • I cant open my game in my iphone

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    FC Eddie_NLF
    @Duzin2003 Hi there, For account issues you will have to contact our customer support. You can find them through the below link https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.
  • Bug in new league

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    FC Eddie_NLF
    @jasiuk88 You're welcome
  • End of player sale

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    FC Eddie_NLF
    @BeratTR61 Hi there, Selling players depends on a lot of factors, so not everyone sells an equal amount of players.
  • Winners Cup

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    FC Eddie_NLF
    @Henes-Weisweiler OSM started in 2001 and always had this format. This is also what make OSM stand out to other online football management games. It's ultimately up to you if you want to give it a chance or not.
  • Deleting account

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    FC Eddie_NLF
    @Therba Hi there, Depending on how busy it is, it might take a few days before you receive a reply to your ticket. Also keep an eye out on your spamfolder as the reply might have been stored there.
  • Shop Glitch

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    FC Eddie_NLF
    @Gino-Topolino Hi there, I'm sorry to hear that. Those special offer packs are normally located at a different spot in the OSM Store. Anyway, for all questions and issues related to purchases in the OSM Store, you will have to contact our customer support. They can help you out and refund your Bosscoins. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.
  • I can't resign

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    FC Eddie_NLF
    @GnGHK21 Hi there, See the above post from @Lirind @Lirind Thanks
  • purchases

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    FC Eddie_NLF
    @HTxD-Barros Hi there, Depending on what you bought, they are given to you in a different way. Bosscoins should be transfered to your account inmediately. If that's not the case, then you should be able to claim them through the career page. Other items (Club Funds, Training Progression and Player Packs) are stored in your inventory. This is the blue-yellow OSM bag you see at the top of the screen on every page. From there you can use them. If for some reason you still didn't received what you purchased, then you will have to contact our customer support. They can verify your purchase. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Make sure to provide proof of payment to speed up the process.
  • why we can not resign as manager ?

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    donpablothedobermanD
    hey Eddie, it is clear thank you for explaination. I am trying to go up in rank. i m now 173rd position. but in winners cup, there is a one team that his squad value is 17billion and average is 175. and then 2nd expensive team is only 2.5 billion and average is 130. so I had 2 game with this user and of course I lost both game and it cost me 2200 manager point which I can gain it in 3 months. it doesnt sound fair, thats why I wanted resign from winners cup.
  • The Dr. in browser.

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    FC Eddie_NLF
    No response, so topic will be closed
  • cant login on iphone app

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    FC Eddie_NLF
    No resonse, so topic will be closed
  • I can't log in to my account

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    FC Eddie_NLF
    No response, so topic will be closed
  • Where can I buy playerpacks?

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    FC Eddie_NLF
    No response, so topic will be closed
  • Transfer-Event only in the App or also in the pc version?

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    FC Eddie_NLF
    Transfer Madness was active yesterday, so time to close this topic.
  • Medical probléma!

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    FC Eddie_NLF
    @Boateng13 Hi there, If you play on the webversion: try removing cookies and cache of your browser. If you play on the OSM app: try to remove the app and re-install it again. Make sure you have a way to log back into your account before removing the app, or you will lose acces to your account.