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We're here to help you with questions and bugs. ENGLISH ONLY!

4.8k Topics 27.5k Posts
  • _cigano__

    Plinko publicity what a shame

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    FC Eddie_NLF
    @_cigano_ Thank you. I have forwarded this to Gamebasics.
  • Ferruccio 104F

    Problem of acces

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    FC Eddie_NLF
    @ronaldo_45471 @Ferruccio-104 Hi there, You should clear the cookies and cache of the browser you are using. That usually fixes the issue. If you have the issue in the OSM app then force close the app and open it again.
  • RotteZwiesjR

    Can't login on iphone app

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    FC Eddie_NLF
    @RotteZwiesj You're welcome
  • musafc_10M

    Bought Gold Pack and didn't receive anything

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    FC Eddie_NLF
    @musafc_10 Hi there, I'm sorry you had issues with the Player Back, but you will have to contact our customer support for these kind of issues. They can verify that you purchased the pack and give you a new one or give your money back. You can find our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Make sure to provide proof of payment. Depending how busy it is, it might take several days before you receive a reply from them.
  • JAY ZOJ

    Changing crew name and tag

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    SpecialOneS
    There're 3 levels for crew members: President: Owner/creator of the crew. He has all powers and he was the one that paid for the crew. He can hand president title to someone else. Captain: He's like an 'assistant' of the President. He should be able to edit/do pretty much everything, except change the crew core (image, name, tag and motto) - looks like this changed on apps - and sack president/take his position Members: well, all of them are members, but these don't have any 'powers' to change anything
  • Daniel FigosD

    BlackOut in Europe

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    FC Eddie_NLF
    @Daniel-Figos Hi there, I know that this is very unfortunate, but it's ultimately up to OSM if they want to do a rollback or not. It can always happen that the electricity falls out. Even just in your own neighbourhood right before match simulation started and your are busy setting up your teams. If OSM has to keep track of every single blackout happening in the world, then there would barely be any match simulations at all.
  • Sérgio The Special OneS

    Tranfers List

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    JAY ZOJ
    @Sérgio-The-Special-One And are you selling the player on maximum price?
  • Bujang JawaB

    Players Sales

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    JAY ZOJ
    @Bujang-Jawa It depends if your selling them max price, and the ratings of the players.
  • JAY ZOJ

    Stupid censorship

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    JAY ZOJ
    @FC-Eddie_NL Ok thats fine, but can you tell them to fix “as” at least. I guess when you type as, it thinks you typed up ass. And ass isn’t really a bad word, and if you search it up in the dictionary, it means donkey. So it would be good if this isn’t how a text looks like: Hi, the start date of the tournament has been moved forward, ** some teams have pulled out.
  • NyxiaN

    League problem

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    FC Eddie_NLF
    @Nyxia Hi there, Is this still an issue? If so, your friend should try to send you another invite.
  • Carlo Ancelotti.13C

    battle problems

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    SpecialOneS
    hmmm this is weird... It was showing NL on our settings and it did changed on Dutch version, but it ended up not changing on world version. We set it up again, so all should be fine now. I'll keep a close eye on this
  • ica24I

    Purchase in-game coins

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    FC Eddie_NLF
    @ica24 On the OSM app prices are dependant on the currency you have selected in your Wallet on Google or Android. You can change the currency from Turkish Lira to Euros. There can also be a price difference between Apple and Google. They both have their own policies, so this is also something that OSM can't change.
  • VoidMystic_NLV

    50% off on starting a new league isn't working

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    JAY ZOJ
    @VoidMystic_NL Crew leagues are 50% off all the time anyway
  • Zinedine Zidane79Z

    negoatiations

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    FC Eddie_NLF
    @Zinedine-Zidane79 Hi there, If the offer is from a computer team then it might take up to 24 hours before they respond to your counter offer.
  • busa_5B

    Changing Clubs

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    ABDUO_55A
    نعم نعم
  • AnduuleteA

    Moderator account of a league got deleted

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    FC Eddie_NLF
    @Anduulete Hi there, You can try going to the customer support and ask your question there. You can find the customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Make sure to also state the managername of your old account. I can't garantuee that they want to do that. If not, then you can create a new league with this new account and invite your friends to join that league. Your friends can also leave the old league once the first match has been played and then join the new league that you created.
  • a7royA

    cant rejoin my own league even with another account because there is no admin

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    FC Eddie_NLF
    @a7roy Hi there, I'm sorry, but once you have resigned it's no longer possible to rejoin that league again. Next time, be more carefull. The league will continue running, but without yourself.
  • ORBANOVSKIO

    Medal points

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    ORBANOVSKIO
    @FC-Eddie_NL Okay, thanks for the info. I'm about to go 450k points but I lost a game and now I need to cover up 800 points lol which It's crazy. I think it's should be a bit less though. Have a good evening.
  • JAY ZOJ

    Problem with seeing profile

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    JAY ZOJ
    @patser_NL But how can i fix this If i go on edit (where every thing is visible), and copy that, clear my profile, paste all that, would that work?
  • Matór .._NLM

    Eredivisie 16/17

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    FC Eddie_NLF
    @Matór-_NL Hi there, The ratings are based on their market value. Kuyt had a market value of 1.5 million euros during the 16/17 season (source: Transfermarkt). He was already 36 years old at that time. That's why he has a low rating.