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We're here to help you with questions and bugs. ENGLISH ONLY!

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  • Boss coins

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    FC Eddie_NLF
    @Willemduh_NL Hi there, Apologies for the late response. The amount of Bosscoins you receive at the end of the season depends on a lot of factors, like reaching your goal or placing above it, winning the league, aswell as if there are advanced settings turned of or not. Those 6 Bosscoins are thus based on all those criteria that are in play.
  • DIDNT RECIVED MY BOSS COINS

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    FC Eddie_NLF
    @telesss Hi there, Sometimes it might take awhile before the Bosscoins are added to your account. If you still didn't receive them, then see the above post made by @Lirind for the link to our customer support and provide all the necessary details. @Lirind Thanks
  • Can't even come in the game without the Oops coming up

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    FC Eddie_NLF
    @Golem_Stronk Hi there, Good to know the problem has been solved. @Lirind Thanks
  • why isn't my sponsors working and my gate receipts

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    FC Eddie_NLF
    @yoshi8907 Hi there, As @jasiuk88 mentioned, you need to play at home to receive both the income from sponsors and gate receipts. On an away match this will be zero and you only receive the fixed income. @jasiuk88 Thanks
  • Fantasy League "In queue" problem

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    DE XRISTD
    Good to know everything is working....
  • fantasy league bugged my game

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  • Bug coin boss

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  • Transfer

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    SpecialOneS
    That's correct. When account is created on Web version it's required to verify mail address to use some features such as transfer list. This is also useful for when you need to recover your account in case you forget your passwrd!
  • Scouting error

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    SpecialOneS
    Hi, We're sorry that you didn't got the player you wanted, but this is not due to a bug. This is a 'feature' due to a limitation. You asked for Right wingers younger than 25 and with stats above 85. There are only 2 in game and I'm sure that someone already has them on your league: Saka (Arsenal) Rodrygo (R. Madrid) When scout doesn't find players that meet your criteria it brings 3 as close as possible instead of return empty handed!
  • Transfer list update

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    SpecialOneS
    Hi, Transfer list is updated several times per day. It decreases value of players added by engine add/removes/buy players when some criteria is met. It will only add players when players added by CPU decreases It will remove players added by CPU when value goes below a certain value It buy players added by humans according with a chance formula based on the combination of increase rate and transfer value
  • 3 days waiting time

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    FC Eddie_NLF
    @alp-kaan_81 Hi there, Are you talking about the pre-season? That can be disabled via the advanced settings by the leaguemoderator when a new league/season is created. Then you only have to wait 1 day before the first match of the season starts instead of 4 days.
  • I can't access the account and game

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  • Red Card .. why?

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    FC Eddie_NLF
    @WeilerBH Hi there, That's because you have to put the players in the starting line-up for them to play a practice match. You cannot place a suspended player on you starting line-up and thus cannot use that player for a practice match.
  • violation of a term

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    FC Eddie_NLF
    @roberto-carlo_00 Hi there, According to your topic title, I'm assuming you and your friends receive the statement that those transfers will violate the OSM terms. There is a reason that you receive that message. With those transfers you are violating OSM terms, which is logically not allowed. So there is nothing you can do about it. Please read the OSM terms carefully.
  • I've created a league with my friends

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    FC Eddie_NLF
    @itsrich_2 Hi there, First of all, please read the OSM terms carefully as it cleary states that having more than one account is not allowed. So make sure you disable one of the two accounts via the webversion before continue playing or you risk to lose both of your accounts. Second, you cannot rejoin the same league that you have left yourself. Third, because you created the league yourself and left it, there is now no leaguemoderator. That means that nobody can join that league anymore, neither yourself. So in order to play together again, you or somebody else of your friends will have to create a new league and invite everybody to that new league.
  • VIP Tickets

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    yassine_5060Y
    @Mogi-wara-Tanany said in VIP Tickets: How to get a VIP ticket?
  • Language

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    DE XRISTD
    @kingeshow Hello mate...when new languages are added to the game, it is always announced on the forums of the game....
  • I can not enter the game

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    DE XRISTD
    @Melih_Kral Hello mate....first clear cache and cookies from your device and see what happens....
  • Bug at the application at iPhone

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  • Credit not showing

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    DE XRISTD
    @PolecatFFC Hello mate.... for such cases, please use the link below and make a ticket >> https://support.onlinesoccermanager.com/hc/en-us