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We're here to help you with questions and bugs. ENGLISH ONLY!

4.5k Topics 26.1k Posts
  • Bug / quick sell

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    No one has replied
  • Payment succeeded but no points

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    SpecialOneS
    I believe you already noticed that problem is solved, since you already spent some If you have a problem when 'claiming' purchased BCs and payment was successful, you should get them on next login (or at least on the next login after problem is solved).
  • Moderator left the league

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    FC Eddie_NLF
    @MarkusRW5 Hi, No, unfortunately it is not possible to set someone else as the moderator of the league. If the league is 'open' someone else could join the league, as long as the league hasn't progressed past a certain point (x-number of matchday played)
  • I made a mistake when opening a new competition

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    SpecialOneS
    Hi, All competitions where advanced options are changed will remain open until the end. If that was the case, there's nothing that can be done. If you didn't changed any of the advanced settings you can access moderator settings and change it!
  • Buying players

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    SpecialOneS
    Hi, Screenshots should be full screen You may be asking why full screen? Well, I'm pretty sure your problem is due to the fact that ALL your funds are in savings and I could be 100% sure if Your screenshot included the top right corer with the total amount of funds
  • Cannot open the game on iphone

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    SpecialOneS
    Hi OSM App tries to log on the account linked to device and/or Game Center. If you had an account back then, OSM tries to log on it. If account was locked/deleted you'll get an error. You can provide us the name of old account and we can remove all links to the device/gamecenter. You can log out from Game Center and when asked to log in, don't do it If none of this works, please provide us some more details so we can identify the source of the problem (a video may help a lot).
  • 11 starting players

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    FC Eddie_NLF
    @pieUrso Hi, Unfortunatly, this can happen sometimes when there is a short glitch between OSM and the server. Any changes you have made to your line-up won't be saved. It's advised to double check you line-up to make sure it is correct. Another thing that could happen is that you had a player in you line-up listed on the transferlist and got sold before the match had been played.
  • Training progression

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    SpecialOneS
    Hi, We've in place a study/test with different durations and progressions on trainings. These settings are per server, so everyone on a server has same settings.
  • sponsors don't give me funding

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    SpecialOneS
    Hi, You only get money from sponsors on home matches!
  • bought coin didnt added my account

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    SpecialOneS
    Hi Please take a look at this topic!
  • Buy boss coins with pay by mobile option

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    SpecialOneS
    Hi, We're sorry but due to changes on those payment systems, they're no longer compatible with our payment system, so we remove them! You can check other options on Web and/or on Android or iOS App
  • Country flags

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    SpecialOneS
    Hi, Wrong choice of words, ok... It's doable, but it's not pratical, it's not something we want.... Have around 200 avatars for users to pick from with country flags, is not something we would like to have/offer.
  • "Extreme Training Event"

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    SpecialOneS
    Hi, Yes, reduced timer only if you start it after the start of the event. Higher progression only if you claim trainings while event is active!
  • Choose wrong team

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    DE XRISTD
    @jasiuk88 Correct...thanks
  • Logo

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    SpecialOneS
    Hi, It's not doable to allow users to have individual images/logos, not for them neither for crews. also it's not doable to have all country flags... but, we'll be adding some new avatars soon. There're some plans from my colleagues to have a poll on socials about this subject. Just keep an ey on our social channels
  • Reward Coin crush

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    SpecialOneS
    Awesome news! Enjoy!
  • Sale money disappeared

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    SpecialOneS
    Hi, Club funds and a small compensation were added to your team balance
  • How to ban a player inactive for 4 days

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    DE XRISTD
    Correct
  • 0 Votes
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    DE XRISTD
    Manager points has nothing to do with algorithm in this game...only tactics and good team/players....and remember, this is for support on the game play of the game....please use "OSM: The game " for such discussion....
  • transfer boss coins

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    DE XRISTD
    @moseven7 Hello mate...you can transfer boss coins....they are available to all of your slots....i hope you don't have another account, cause that is not acceptable....