Skip to content
Brand Logo
  1. Home
  2. Support

Support

We're here to help you with questions and bugs. ENGLISH ONLY!

4.5k Topics 26.1k Posts
  • Frits van Turenhout_NLF

    No coins received?

    Locked
    7
    0 Votes
    7 Posts
    595 Views
    SpecialOneS
    I just can't find any traces of your payments on our system Can you please fill in a ticket? To speed it up, please add as much info as possible when filling it and don't forget to include payment proofs
  • SciryffoS

    Managers' level 1 bug

    Locked
    10
    1 Votes
    10 Posts
    484 Views
    SpecialOneS
    Awesome, tks for the feedback!
  • 0

    i lost 150 coins

    1
    0 Votes
    1 Posts
    75 Views
    No one has replied
  • Roberto Alves FergunsonR

    Can't create leagues

    1
    0 Votes
    1 Posts
    123 Views
    No one has replied
  • Burak SarıaltınB

    my players get sold right before the game starts

    Locked
    4
    3
    0 Votes
    4 Posts
    239 Views
    DE XRISTD
    As it's said above transfers are based on the servers time...it's up to every manager to have in mind that and schedule the transfers of their players...
  • ruipsc5R

    Error on buying a player from the scout

    Locked
    6
    2
    0 Votes
    6 Posts
    327 Views
    SpecialOneS
    The problem is the situation we have in some really active leagues when we've events with higher selling chance... Lots of transfers and players sold earlier are back on TL/Scout and you can't transfer a player twice on same day. You've sold Darwin earlier that day, so you couldn't buy him again in the afternoon! I've reported it and we'll implement conditions for players sold on same day to not being able to scout again. This is really rare to occur, so priority to get it fixed will be low!
  • LCR_herpVSyou dont say_12L

    Got No Reward from Sponsor

    Locked
    2
    3
    0 Votes
    2 Posts
    155 Views
    SpecialOneS
    Hi, We're sorry about this, but this is not on our hands to help you (it's on our offers partner). Just go to same place where you 'picked' this offer and you should find there an option to check status, contact support!
  • diego augusto pazD

    I lost all my champions coins

    Locked
    2
    0 Votes
    2 Posts
    120 Views
    SpecialOneS
    Hi, You spent 52BCs when buying 'Zaroury' to your 'Vélez Sársfield' squad!
  • RobadobaflopR

    Boss Coins Not Received

    Locked
    2
    1
    0 Votes
    2 Posts
    127 Views
    SpecialOneS
    Hi, We're sorry about this, but this is not on our hands to help you (it's on our offers partner). Just go to same place where you 'picked' this offer and you should find there an option to check status, contact support!
  • Quevo808Q

    Not received coins

    2
    0 Votes
    2 Posts
    88 Views
    SpecialOneS
    Hi, We're sorry about this, but... Your payments were completed and you should be able to claim them when you go to career centre. If you don't see them it may be due to an adblocker, an anti-virus.... Can you check if you've any sort of software blocking it and try again?
  • Hakka no TogameH

    Unfair Banning

    Locked
    2
    0 Votes
    2 Posts
    143 Views
    DE XRISTD
    @Hakka-no-Togame Hello mate....bans can not be discussed on the forums...you can send an email to our support team, writing what you want.... Note : you can not have more than one accounts...
  • briankloeckB

    No trace of bought coins

    Locked
    3
    1 Votes
    3 Posts
    185 Views
    SpecialOneS
    Looks like you already managed to claim them! This can be closed!
  • ز

    can't choose clum in create league

    2
    0 Votes
    2 Posts
    109 Views
    SpecialOneS
    Hi, Sorry that you are facing problems when creating league, but we can only help you, if you provide us enough information. Explain step by step what you're doing and include screenshots so we can reproduce it. A video will also help. Check here for further info on how to report a bug!
  • Mark_2019M

    Squad is not updated

    Locked
    2
    0 Votes
    2 Posts
    169 Views
    SpecialOneS
    Please be patient. Pretty soon all sould be updated
  • Leonardo LoaisigaL

    Won't let me make offers

    Locked
    2
    1
    0 Votes
    2 Posts
    152 Views
    SpecialOneS
    IMPORTANT: Be sure you're able to log on your account (have your username and password, or have it linked to your google account). It's also advisable that you've your account linked to a valid/working mail! Now: Clear all your App Data (go to Settings » Storage » OSM, these steps are different depending on phone brand) Re-install app (optional and only if clear App data only don't work)
  • BembelmänB

    Bug / OSM Chat

    Locked
    3
    2
    0 Votes
    3 Posts
    206 Views
    DE XRISTD
    @Bembelmän Nice to see everything is back to normal
  • yughs78Y

    Lost all the money.

    2
    0 Votes
    2 Posts
    128 Views
    FC Eddie_NLF
    @yughs78 Hi, Sorry to hear you've lost all your clubfunds. Could you please tell us in which of your clubslots this happened. Then we can notify Gamebasics about this.
  • veiigaV

    I created a league but my friends cant get in

    1
    0 Votes
    1 Posts
    96 Views
    No one has replied
  • Vaga09V

    free boss coins bonus event does not work

    4
    0 Votes
    4 Posts
    319 Views
    FC Eddie_NLF
    @Vaga09 I agree that this info should be displayed correctly. Could you provide a screenshot then? For the Dutch language the wording for the triple bosscoin event has been changed. It now says in brackets that this applies to fyber, tapjoy and ironsource. I don't know if this is the case for all the different languages that you can play OSM in. [image: 1675534082257-2023-02-04.png] In English: Triple rewards on the free bosscoins page (Tapjoy, Fiber & IronSource)!
  • BembelmänB

    Bug / quick sell

    1
    1
    1 Votes
    1 Posts
    90 Views
    No one has replied