There is no indication of a forum in the app. The only symbols found in the "News" section lead to Facebook, Instagram, Twitter, Reddit, and Discord.
There has never been any news whatsoever saying "check the forum for more information."
A forum also dies when the responsible parties do not take care of it. There are so many pointless topics that were created, some of which didn't even receive any replies. Such useless threads could have been deleted to make the forum more organized. That is the simplest task for a forum operator.
I cannot recall being informed about a forum during the initial installation of OSM.
It was only through the managers I interacted with that I became aware of it.
Absolutely zero events are created by your side here; there is nothing except the normal achievements within the app itself. Once you reach 100%, you have to take care of your own challenges.
There has long been a feeling that there is no great interest in the players here. Simple inquiries are still processed, but more complex ones are dismissed by rigidly referring to the rules and standard procedures, sometimes even directly closed.
Even if 1,000 players were to come forward with a problem, providing a plausible explanation, and you could verify everything and then make a decision for the community, you simply take out your rulebook, say "we don't do that," and then shut the door.
You guys also show no commitment to engage with the community.
The only events that take place are the repetitive in-game events that seem to be designed for us to spend BCs.
I have never received an announcement in the app that would draw my attention to a truly interesting event in the forum. There has been no event where you have made a real effort to offer something to the community.
You don't know what you could offer the community; ask them. There are plenty of players who would provide ideas for events and rewards. Many ideas have already been suggested in the past, so what happened to them?
You have the product OSM, and that's it.
From your perspective, I see no reason at the moment to operate a forum, except for support and FAQs.
Don't take this personally, but that's just my perspective.
