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We're here to help you with questions and bugs. ENGLISH ONLY!

4.5k Topics 26.1k Posts
  • U

    Help me.....

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    DE XRISTD
    @Hansip-Flicks Hello mate, Use this link to make an appeal https://support.onlinesoccermanager.com/hc/en-us Bans are not discussed on forums....
  • S

    Papu Gómez is in the Game?

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    FC Eddie_NLF
    @SirAndroide Hi there, Uhh, if he doesn't have a club at the moment then you won't find him in OSM. He played for Monza in Italy last season, but since Italy has been updated several times for the current season, you won't find him there anymore.
  • M

    How many players can a squad have ? (do players

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    M
    @FC-Eddie_NL thank you for all that info
  • M

    OSM android login fail

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    FC Eddie_NLF
    @MaartenSN Hi there, If you get the error that your managername or password is incorrect, then that means that you are trying to login on the wrong version of OSM. With OSM NL (Dutch version) and OSM World (international version) we have two versions of OSM that act independant of each other. Which means that you can have an account on both versions. With this account you are playing on the World version, which means that you are trying to login on the Dutch version. You can change the version of OSM yourself, but how you do that depends on the platform you are using. For iOS: Go to the settings of your phone and then to the settings of the OSM app. There you can change the version you are going to login to. For Android: On the login page of the OSM app you can change the version that you are going to login to.
  • sf1927S

    Trouble with launch

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    SpecialOneS
    Hi Can you please let us know if the same thing happens after the update set live earlier today?
  • weedyalmelo_NLW

    competition falsification due to the still lack of the universal trainer.

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    FC Eddie_NLF
    @weedyalmelo_NL Hi there, The universal trainer is in a testing phase, so it's logicaly not available to every user yet.
  • stainz78S

    Forum access

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    FeelStrikeXF
    @stainz78 You have to go in groups and join the "Language IT" group
  • cottaandreiC

    Fyber Amazon Prime Boss Coins not received

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    FC Eddie_NLF
    @cottaandrei Hi there, You will first have to contact the provider of these offers, in this case Fyber. This can be done through the offerwall of the specific provider the offer is listed on. They are the ones who handles all offers and check wether or not you have met the requirements of the offer.
  • weedyalmelo_NLW

    why don't I have a Universal trainer?

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    FC Eddie_NLF
    @weedyalmelo_NL @Angga-Alensius Hi there, This feature is indeed still in testing phase, so it won't be available for all users yet.
  • M

    Bonus

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    FC Eddie_NLF
    @Manager-Eduard Hi there, There is a system in place that checks if you met all criteria of our bonus for new referals. This works as follows: Q: Why didn't I receive Boss Coins ( BCs ) after inviting managers? A: To be able to get these rewards, following criteria have to be met: New user has to sign up via invitation link and on same session (if user installs app then closes it and later opens it and sign up, it won't work. He needs to click the link again and only after the account has been created) Invited user has to create a new account and not joining league with an existing one. There's a maximum of 10 rewards, so all invites sent after that won't give any more rewards.
  • F

    Oktoberfest Challenge

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    FC Eddie_NLF
    @Ferran-Torres-Bielsa Hi there, That's because you aren't guarenteed for the 100 Bosscoins. Once the mission is finished (October 6th at 23:59 CEST) 25 winners will be randomly chosen from the pool of all the users that succesfully finished this mission. Only those 25 managers will receive the prize of 100 Bosscoins.
  • D

    Transfer List Glitch

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    FC Eddie_NLF
    @DahiyaYDD Hi there. That's because you can't use your Club Funds if they are on Savings. You have to transfer them back first.
  • ActuriaA

    This topic is deleted!

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  • C

    Account suspended (multi accounts)

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    DE XRISTD
    @cviko_1 Hello mate...you can make an appeal and see what happens...our staff will take a look at it, as soon as possible....unbanned ?? ....very difficult...
  • A

    buying 2 players from the same club

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    FC Eddie_NLF
    @alexander81491 Hi there, You should be able to buy a player from that club the next matchday, unless you get the message that that transfer violates OSM terms. That message is to prevent you from cheating.
  • Bino de ViseuB

    Transfer simulations

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    FC Eddie_NLF
    @Bino-de-Viseu Hi there, I understand the frustration and this is something that is been talked about a lot. Transfers are for a large part really random. Changes to the transfer system are being thought of, but is something that will take a long time before they are realised.
  • S

    Account Carrer Progress

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    FC Eddie_NLF
    @Sir-Ahmed-ELBwab Hi there, If you have been inactive for atleast 3 years straight, your account has been permanentely removed from the game. All data and acomplishments are thus gone and can't be restored.
  • R

    I dont receive ads or packs on the shop

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    patser_NLP
    @Sjappi_NL try restarting the game, i have this often and do receive my coins later
  • StefanS1311S

    Coins problem / Achievement reward

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    FC Eddie_NLF
    @StefanS1311 You're welcome
  • C

    Cant use account on IOS

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    FC Eddie_NLF
    @coelho_507 Hi there, For account issues you will have to contact our customer service. They can help you out with this. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option OSM to fill in the contact sheet.