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We're here to help you with questions and bugs. ENGLISH ONLY!

4.7k Topics 27.0k Posts
  • All the important information in the center of the screen

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  • Training a player who remains in the line up?

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    DE XRISTD
    @Netvigator Hello mate...it seems that from the last update and on, players can be in the line up and still training, with no side effects...
  • Sudden new account...

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    FC Eddie_NLF
    @jarkkijntje_NL Hi there, You can try the above steps mentioned by Majstor Matt. If that doesn't solve it then you will have to contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. They will be able to help you out.
  • Music OSM App

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    FC Eddie_NLF
    @ErnestaErnesta Try disabling the music through the settings of the OSM app and then turning it on again. Perhaps that solves your issue.
  • I invited friends and got no coins.

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    FC Eddie_NLF
    @crfilipeluis Hi there, There are a number of requirements that needs to be met to receive the bonus 50 Bosscoins for inviting your friends to create an account on OSM. These are as follows: New user has to sign up via invitation link and on same session (if user installs app then closes it and later opens it and sign up, it won't work. User needs to click the link again and only after the account has been created) Invited user has to create a new account and not joining league with an existing one. There's a maximum of 10 rewards, so all invites sent after that won't give any more rewards. Make sure to double check if you and your friends have met these requirements. If that's the case and you still didn't receive the bonus Bosscoins, then you will have to contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.
  • Hulbuk

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    MarkusRW5M
    @FC-Eddie_NL That would be the ultimate challenge for the best OSM players globally Win a league with Hulbuk (limited use of 200BC for transfers) an get 10.000 BC.
  • Boss coin

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    FC Eddie_NLF
    @emrakspor Hi there, You probably spend them on something as Bosscoins aren't removed from your account unless you use them. You will have to contact our customer support and ask them what you spend them on. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.
  • Accessibility of statistics tab.

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  • My money was deducted but the coin did not arrive

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    FC Eddie_NLF
    @osimhen1905_991 Hi there, Sometimes they are not added to your account inmediately. If that's the case then you should be able to claim them through the career page. Or you can try to log out and back in or restart the OSM app. If that also doesn't work, then you will have to contact our customer support. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.
  • Language

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    FC Eddie_NLF
    @Rodolfo-Matheus Hi there, I think that you have two options to change the language: Through the settings of your own device. There you can change the language to Brazilian Portuguese (if supported). On the login page of OSM you can change the language to Brazilian Portuguese. If you are using the OSM app and you are autmaticaly logged in, then you need to disconnect the social connection you are using.
  • Failed to decode object of type java.util.List<ya.k0>

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    FC Eddie_NLF
    @Mr_Sat Thanks for the confirmation that the issue has been resolved
  • Missing Coins and Referral Reward

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    FC Eddie_NLF
    @ahmedemad_5_8 Hi there, For both issues you will have to contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.
  • Questions regarding my own league

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    Mastermind XIM
    @Mr-Untouchable Yes you are right, It will not change
  • coin disappeared

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  • in my team, there are players that I did not buy

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  • Injury

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    FC Eddie_NLF
    @Mikel-Bill Hi there, I don't know. You can keep using the doctor until his injury is over. If this is still an issue, then we will need a screenshot of the doctor and the message that appears.
  • Double Player in Squad

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    jasiuk88J
    Maybe you can consider to remove that kind of situation because this is unfair that only 1 Player can be in use. You have milion of players and I dont understand how it is possibile that 2 the same players are in squad.
  • Remove ads

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    S
    Actually it wouldn't be weird. There may also be a package in which all these rewards can be provided without ads. For example, we can reduce the training timer by 2 hours to 4 times every 3 hours without watching ads. In summary, other rewards can also be provided without watching ads with the same frequency. there are games with such package examples. It can also be applied in this game. I would like to ask you to consider this option and, if possible , add such a package.
  • The money was deducted and the coins did not reach me

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    FC Eddie_NLF
    @Abo-Omar-22 Hi there, If you still didn't received the Bosscoins, then you should be able to claim them through the career page. If that doesn't work then you should contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.
  • 50 boss coins

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    FC Eddie_NLF
    @bryant-myers_66 Hi there, You got the stadard 50 Bosscoins that every new user starts with. Your friend can get a bonus of 50 Bosscoins for the first 10 friends he invites to join the OSM communiy and creating an account through his referal link. There are however a few requirements that you both need to fullfill before those bonus Bosscoins are given out. They are as follows: New user has to sign up via invitation link and on same session (if user installs app then closes it and later opens it and sign up, it won't work. He needs to click the link again and only after the account has been created) Invited user has to create a new account and not joining league with an existing one. There's a maximum of 10 rewards, so all invites sent after that won't give any more rewards. So make sure that you both double check if you have met these requirements. If that's the case and your friend still hasn't received the bonus, then he has to go to our customer service via the below link. https://support.onlinesoccermanager.com/hc/en-us From there he has to click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet in English.