Skip to content
Brand Logo
  1. Home
  2. Support

Support

We're here to help you with questions and bugs. ENGLISH ONLY!

4.5k Topics 26.1k Posts
  • poccnrP

    Game down/nothing is loading

    2
    0 Votes
    2 Posts
    93 Views
    poccnrP
    seems to be fixed now, imagine not letting your playerbase know beforehand about a maintenance stupid devs
  • F

    Special Offer

    5
    0 Votes
    5 Posts
    146 Views
    FC Eddie_NLF
    @محمد-الرياني @Юрий-Поставец Hi there, Please create your own topic and ask your question/issue there.
  • Perzikstruik_NLP

    Ads for boss coins on desktop version

    16
    2 Votes
    16 Posts
    702 Views
    Samvid SridharS
    Now the video is playing but I am not earning any boss coins
  • E

    Training finishes in 5 seconds then when I click compleete it give me an error oops

    1
    0 Votes
    1 Posts
    69 Views
    No one has replied
  • K

    The Value NaN is not valid for LeagueMode

    3
    0 Votes
    3 Posts
    115 Views
    SanderDordtS
    Hi, Thank you for reporting. We are aware of this issue and are working on it. Hopefully it will be fixed soon. Kind regards, Sander
  • Pontas_QueimadasP

    My league dont start

    3
    0 Votes
    3 Posts
    111 Views
    FC Eddie_NLF
    @Pontas_Queimadas This should be fixed. You now have a week again to re-claim your Winners Cup ticket.
  • A

    Winners Cup

    4
    0 Votes
    4 Posts
    130 Views
    FC Eddie_NLF
    @Allenatore9191 This should be fixed. You have another week to re-claim your ticket.
  • J

    Winners Cup

    7
    0 Votes
    7 Posts
    224 Views
    FC Eddie_NLF
    @Jeffrey-Maaskant You're issue is fixed aswell now. You have another week to reclaim your ticket.
  • M

    Acces to forum of my country is denied

    Locked
    5
    2
    0 Votes
    5 Posts
    189 Views
    FC Eddie_NLF
    @Mutche_NL You're welcome
  • masoudshams87M

    change the ownership

    Locked
    2
    0 Votes
    2 Posts
    106 Views
    FC Eddie_NLF
    @masoudshams87 Hi there, Ownership of a crew will normally not be given to someone else. If the account of the crewboss is locked, then it might be a different story. In that case your friend will have to contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then Click on 'submit a 'request' and choose the option 'OSM' to fill in the contact sheet.
  • A

    Account

    Locked
    2
    0 Votes
    2 Posts
    104 Views
    FC Eddie_NLF
    @Abdelkhalik_88 Hi there, I'm not entirely sure what you mean, but if you are still having account issues, you will have to contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Click on 'submit a 'request' and choose the option 'OSM' to fill in the contact sheet.
  • A

    the league does not start

    2
    0 Votes
    2 Posts
    105 Views
    FC Eddie_NLF
    @ALBERTO-JARRE Hi there, Do you still have issues? If so, can you be a bit more specific about you issue?
  • A

    they received a 9m as a gift and i didnt so please can you fix the problem

    2
    0 Votes
    2 Posts
    98 Views
    FC Eddie_NLF
    @abdesslam-djat Hi there, I'm assuming you are talking about the free gift in the Bosscoin Store? If so, there is nothing that can be done about that. The reward you get is different for all users. Some users will get a universal position swap, others will receive a number of Club Funds, etc. You can't change the reward you will receive.
  • T

    Not receiving my money

    Locked
    5
    1
    0 Votes
    5 Posts
    155 Views
    FC Eddie_NLF
    @timanel_15 No worries
  • G

    My games didn’t register on the mobile app

    Locked
    4
    0 Votes
    4 Posts
    121 Views
    FC Eddie_NLF
    @Gabriëlvl Good to hear Then I will close your topic.
  • S

    IN FORM

    Locked
    4
    0 Votes
    4 Posts
    173 Views
    FC Eddie_NLF
    @Serbian-Pep-Gardiola You're welcome
  • xkkayoX

    the game is not played today, what is this?

    Locked
    6
    0 Votes
    6 Posts
    228 Views
    FC Eddie_NLF
    Hi there, Yesterday there were some issues with the servers. So some of them weren't fully simulated. Those matches that weren't played yesterday, will be played today. We are sorry for the inconvience.
  • saidane_NLS

    Cannot login on the app

    Locked
    2
    0 Votes
    2 Posts
    86 Views
    FC Eddie_NLF
    @saidane_NL Hi there, Are you sure you are trying to log in into the Dutch version of the OSM app? We also have an interntational version that is completely seperate from the Dutch version. If you have an iPhone, you can switch regions by going to the settings of the OSM app through the settings of your phone. If you have an Android phone, you can switch region on the login page of the OSM app.
  • B

    Player of the week not recognised

    Locked
    2
    1 Votes
    2 Posts
    126 Views
    SpecialOneS
    Tks for reporting it. All should be fine now
  • B

    My money suddenly disappeared

    Locked help
    5
    0 Votes
    5 Posts
    170 Views
    FC Eddie_NLF
    @berat0061_3 Hi there, Good to hear and no worries I will close your topic then.