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We're here to help you with questions and bugs. ENGLISH ONLY!

4.7k Topics 27.2k Posts
  • how to deactivate the AD Blocker?

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    SpecialOneS
    This is not something we can solve it, since Ad-blockers are installed on your device not something within OSM. Some Ad-Blockers are add-ons others are incorporated on browser.
  • Error 1000--1

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    SpecialOneS
    If this is still an issue, please report it with a bit more info so we can help you!
  • i can’t open the app

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    SpecialOneS
    If you still have same problem, please report it in a more detailed way so we can help you. Before reporting take this into account? Did I broke rules? Is there any chance my account got locked? Did I ever logged with other account on this device? Also please try to clear App data by re-installing it. IMPORTANT: If you never linked your account to socials or set a login/password don't uninstall APP!
  • Cannot Activate account

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    FC Eddie_NLF
    @Wooski01 Hi there, The reason why you are able to login via Facebook, is because that social connection is now connected to your new account, even though there is no e-mailadress connected to it. But you still need to verify your new account by adding an e-mailadress. This enables you to recover your account whenever that social connection would be removed. Howver, you can only use an e-mailadress on one account. Since you already had an account prior with that e-mailadress, you need to use a different e-mailadress for your new account. This is due to GDPR laws.
  • Update osm Guys !!

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    FC Eddie_NLF
    @BEBO69K Hi there, Please be patient. I'm sure leagues will be updated in the coming days.
  • THE CARD SYSTEM IS BS

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  • OSM Super Trainers and Scout Error

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    FC Eddie_NLF
    @BC1989 Hi there, Sorry about that. Seems there was an issue with the event. It works properly for a couple of hours now.
  • Password Problem

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    FC Eddie_NLF
    @KeloTfc Hi there, This could either mean that you haven't typed the correct password or that you are trying to log onto the wrong version of OSM. With OSM NL (Dutch version) and OSM World (international version) we have two seperate versions of OSM that are independant of each other. That means that having an account on OSM NL doesn't work on OSM World and vice versa. Make sure you are trying to log onto the correct version of OSM.
  • Sochaux and Anderlecht

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    FC Eddie_NLF
    @Jarno-Polfliet_NL That's because leagues hasn't been updated yet. Last one is from August 22th. I'm sure they will updates leagues in the coming days.
  • LW/LM and RW/RM

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    FC Eddie_NLF
    @DeanTheBaller Hi there, That's because LW and RW is the attacking line and LM and LM is the midfield line. In OSM an attacker can only play in the attacking line, while a midfielder can only play in the midfield line. You can use a universal position swap to change their role. When this feature was introduced everyone received some free position swaps, one of them being universal. So if you haven't used that one yet, you can change the role of one of your players for free.
  • This topic is deleted!

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  • Bug Battle Overview

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    Majstor MattM
    How is it possible that such a significant bug like this one with battle overview cannot be fixed for such a long time? What kind of customer support is that? Why does this game hate competitive play so much?
  • How can I change the timing of the matches?

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    FC Eddie_NLF
    @0matar Hi there, See the above post for the anwer to your question. @jasiuk88 Thank you
  • Boss coins

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    FC Eddie_NLF
    @ABM6593_NL Hi there, Sometimes it might take awhile before the Bosscoins are added on your account. If you still haven't received them, you will have to contact our customer support via the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and fill in the contact sheet in English. Make sure to also include proof of payment.
  • This is very important about transfers!?.

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    FC Eddie_NLF
    @nedvedfirst Hi there, No, there isn't a way to go back to the old state. For some time now, transfers are happening at random intervals.
  • problem for scout

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    @DE-XRIST said in problem for scout: Hello mate....can you please clear cachee and cookies from your device and try agai its the same problem this problem just one club not all the game
  • Not Fair

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    FC Eddie_NLF
    Hi there, I'm sorry but supensions/locked account or cheatings will never be discussed or handled through the forum. When you log in to your account you have the option to appeal. Or you can contact the customer support via the below link. Click on 'submit a request' and fill in the contact sheet in English. https://support.onlinesoccermanager.com/hc/en-us
  • Unable to create league

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    FC Eddie_NLF
    @6969007 Hi there, Have you tried clearing cookies and cache via the browser or deleting the OSM app and reinstalling it again. Make sure you have way to log in to your account again if you delete the app. If all those things don't work you can create a new topic and provide more details about the issue by following our bug report procedure. You can find our bugtemplate in the below topic. https://forum.onlinesoccermanager.com/topic/308/important-info-please-read/3
  • Problems logging in

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    FC Eddie_NLF
    @ahmed-fg_7 Hi there, I'm sorry but supensions/locked account or cheatings will never be discussed or handled through the forum. When you log in to your account you have the option to appeal. Or you can contact the customer support via the below link. Click on 'submit a request' and fill in the contact sheet in English. https://support.onlinesoccermanager.com/hc/en-us
  • Failure

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    FC Eddie_NLF
    @Mr-Fabio-2 Hi there, Sometimes players are being sold quickly, other times it might take days. So there is nothing wrong here and you just had bad luck that your players weren't sold quicker.