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We're here to help you with questions and bugs. ENGLISH ONLY!

4.7k Topics 27.2k Posts
  • Do not got the coins

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    SpecialOneS
    Hi When something goes wrong on payments, please give it some time before report it. Wait up to 24h. Most of the times problems are solved by themselves and on next login users will have a claim option to get their purchase. You already got yours
  • I can´t create a new league

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    SpecialOneS
    Hi, We're sorry for the inconvenience We're aware of a problem when creating leagues and we're working hard to fix it!
  • Problem

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    SpecialOneS
    Hi, Please take some time to read [this topic] (/topic/308/important-info-please-read/3) and if you still need assistance, create a new topic
  • Problem with Crew AdlerAllianz

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    SpecialOneS
    I'm really sorry but our decision won't change. If ex-crew mod was disapointed and quit playing it wasn't that hard to leave crew and apoint someone as crew president! If he was doing such a nice job why did he left without handing crew to someone else? There are things that are easy to do, but that's not possible for us to do without an express statement from the user. In this particular reason, if he's not able to log in he has to contact us from the mail set on the account!
  • SIGNED SHIRT

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    hugo víctor_5H
    @SpecialOne OK, GRACIAS
  • I bought 9.99 pack of club funds and i didnt receive them

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    SpecialOneS
    Your issue should be solved by now
  • Lost control of a crew because of the inactive crew captain.

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    SpecialOneS
    Sorry, but these are things we don't do. Someone created the crew and paid for it. All the actions/changes made after were by users. Their own choice decision. If they chose to hand crew to someone not trustable... their choice not ours. We just can't 'steal' a crew from someone and hand it to a different user!
  • I have not received the Purchased Coins. HELP ME!!!!

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    SpecialOneS
    We're sorry for this situation. There was in fact an issue with the purchase of club funds in this weekend promotion. We've already assigned them with a small compensation!
  • Didnt receive boss coins

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    SpecialOneS
    Hi, I hope that you had a good time on your vacation! All rewards have a deadline. If you don't claim them before it ends, then it's not possile to claim them anymore!
  • Double Reward

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    SpecialOneS
    Last weekend double reward was for offers and not videos. Due to the lack of offers from our partners for we version we removed it from Web Version. Offerwalls are only available on Apps. If one day we manage to find a partner with offers for Web, we'll set them back on web also.
  • My account locked without any reason

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    SpecialOneS
    Accounts are not banned randomly and they are not banned for reporting other managers. If your account was banned, it's because OSM terms were broken! When you tried to log on the account you were informed and you were told to fill in an appeal, not to create a new one! If you are 100% sure that you didn't broke OSM terms, then fill in an appeal and wait. Posting it on forum won't help you at all neither speed the process!
  • unjustly banned account

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    SpecialOneS
    Accounts are not banned randomly and they are not banned for reporting other managers. If your account was banned, it's because OSM terms were broken! When you tried to log on the account you were informed and you were told to fill in an appeal, not to create a new one! If you are 100% sure that you didn't broke OSM terms, then fill in an appeal and wait. Posting it on forum won't help you at all neither speed the process!
  • No boss coins received

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    SpecialOneS
    Did you already got your BCs?
  • Problem with the new season

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    SpecialOneS
    Tks guys!
  • loss of tokens and money

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  • Payment

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    MarkusRW5M
    @Regulus37 because pay2win is bullshit?
  • CLUB OBJECTIVE

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    DE XRISTD
    @SvgKobby Hello mate...if you go to Home page > league table > manager list, you will see that objective of the clubs....
  • Buy Boss Coint

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    ĀṢ 3rôôĀ
    @AS-Broo I play osm using the web, because my cellphone doesn't support using the osm application. My problem now is that I have trouble buying (top up BC) after Centili has been removed. Please provide information on how I can top up BC by paying using GSM credit. Thank You
  • My money dissapeared at bank account

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    quendytong_6Q
    @MarkusRW5 What should I do for get money back?
  • I didn't receive any money in my account!

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