• poccnrP

    Transfer madness event

    Locked Support
    2
    0 Votes
    2 Posts
    10 Views
    FC Eddie_NLF

    @poccnr

    Hi there,

    It's an increased chance, so still not a 100% guarantee that they will be sold.

    You should always check if the price of the players that the engine put on the transferlist decrease between the workers (the times that the engine buys the players). If they decrease in price then there are no issues and it comes down to bad luck.

  • BcanguardiolaB

    Güncelleme sonrasın da antraman sekmesi açılmıyor

    Destek
    2
    0 Votes
    2 Posts
    9 Views
    neftimurN

    @Bcanguardiola Merhabalar,

    Telefon sürümünüz güncel midir?

    Ayarlardan noel temasını kapatıp tekrar deneyiniz.

    Sorun devam ederse lütfen bize bildirin.

  • N

    Appeal Regarding the Unjust Suspension of My Account

    Suporte
    2
    0 Votes
    2 Posts
    8 Views
    N

    Solicitação de Revisão de Suspensão de Conta

    Prezados Administradores do OSM,

    Espero que esta mensagem os encontre bem. Estou escrevendo para solicitar uma revisão da suspensão da minha conta no OSM, pois acredito que tenha ocorrido devido a um mal-entendido.

    Meu nome de usuário é Nelmizxx, e recentemente acessei a plataforma usando o computador do meu irmão, sem saber que ele também possui uma conta no OSM, que, coincidentemente, pertence à mesma liga que a minha. Essa situação parece ter levantado suspeitas sobre possíveis atividades irregulares, levando à suspensão da minha conta. Gostaria de garantir que isso foi um descuido não intencional e não uma violação deliberada das regras da plataforma.

    Como usuário dedicado, sempre contribuí de forma honesta para o crescimento da comunidade do OSM. Tenho muito apreço pela plataforma e sua missão, e nunca faria nada para comprometer sua integridade.

    Peço gentilmente que reavaliem este caso. Caso necessário, estou à disposição para aderir a medidas educativas ou orientações que possam ajudar usuários como eu a evitar situações semelhantes no futuro.

    Agradeço pela atenção e compreensão. Por favor, avisem-me caso precisem de mais informações ou esclarecimentos adicionais.

    Atenciosamente,
    Nelmizxx

  • İ

    My money is disappeared.

    Locked Support
    2
    0 Votes
    2 Posts
    20 Views
    FC Eddie_NLF

    @İlhanerten

    Hi there,

    If this is still an issue, you will have to contact our customer support through the below link.

    https://support.onlinesoccermanager.com/hc/en-us

    Then click on 'submit a request' and choose the option 'OSM to fill in the contact sheet.

  • D

    I cant open my game in my iphone

    Locked Support
    2
    0 Votes
    2 Posts
    23 Views
    FC Eddie_NLF

    @Duzin2003

    Hi there,

    For account issues you will have to contact our customer support. You can find them through the below link

    https://support.onlinesoccermanager.com/hc/en-us

    Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.

  • bboys2007_NLB

    Crewduel

    Hulp
    2
    0 Votes
    2 Posts
    6 Views
    FC Eddie_NLF

    @bboys2007_NL

    Hoi,

    Dit is normaal. Er zijn diverse parameters naar waar gekeken wordt bij het matchmaking systeem voor de crewduels en dat kan van invloed zijn op hoe lang je moet wachten voordat een tegenstander wordt gevonden. Dit kan al binnen enkele uren het geval zijn, maar kan ook meerdere dagen duren.

  • A

    moderatör dostlar arkadaşlar yardım

    Locked Destek
    2
    0 Votes
    2 Posts
    12 Views
    neftimurN

    Merhabalar,

    Forumlar üzerinden bir işlem yapılamamaktadır.

    Aşağıdaki linki kullanarak bize bildirimde bulunun.

    https://support.onlinesoccermanager.com/hc/tr/requests/new

    Teşekkürler.

  • Jh0rg84J

    [ERRO] Boss Coins

    Locked Suporte
    2
    1 Votes
    2 Posts
    15 Views
    MMBatistaM

    @Jh0rg84

    Tens os cookies, ficheiros temporários e cache do navegador limpos?
    Após fazeres a limpeza, se continuar a falhar, contacta o OSM através deste link, não te esquecendo de responder em inglês!! Não te esqueças de juntar todas as provas que conseguires!!
    https://support.onlinesoccermanager.com/hc/pt/requests/new

    👍

  • B

    End of player sale

    Locked Support
    2
    0 Votes
    2 Posts
    39 Views
    FC Eddie_NLF

    @BeratTR61

    Hi there,

    Selling players depends on a lot of factors, so not everyone sells an equal amount of players.

  • T

    Deleting account

    Locked Support
    2
    0 Votes
    2 Posts
    27 Views
    FC Eddie_NLF

    @Therba

    Hi there,

    Depending on how busy it is, it might take a few days before you receive a reply to your ticket. Also keep an eye out on your spamfolder as the reply might have been stored there.

  • BrandZone_NLB

    Update new countires

    OSM: The game
    2
    3 Votes
    2 Posts
    65 Views
    Majstor MattM

    Great stuff, good for a bit of a change and adds scout options for specific type of players 🙂

  • G

    Shop Glitch

    Locked Support
    2
    0 Votes
    2 Posts
    34 Views
    FC Eddie_NLF

    @Gino-Topolino

    Hi there,

    I'm sorry to hear that. Those special offer packs are normally located at a different spot in the OSM Store. Anyway, for all questions and issues related to purchases in the OSM Store, you will have to contact our customer support. They can help you out and refund your Bosscoins. You can find them through the below link.

    https://support.onlinesoccermanager.com/hc/en-us

    Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.

  • H

    purchases

    Locked Support
    2
    0 Votes
    2 Posts
    28 Views
    FC Eddie_NLF

    @HTxD-Barros

    Hi there,

    Depending on what you bought, they are given to you in a different way.

    Bosscoins should be transfered to your account inmediately. If that's not the case, then you should be able to claim them through the career page.

    Other items (Club Funds, Training Progression and Player Packs) are stored in your inventory. This is the blue-yellow OSM bag you see at the top of the screen on every page. From there you can use them.

    If for some reason you still didn't received what you purchased, then you will have to contact our customer support. They can verify your purchase. You can find them through the below link.

    https://support.onlinesoccermanager.com/hc/en-us

    Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Make sure to provide proof of payment to speed up the process.

  • onur özkayaO

    Transfer Etkinliği

    Locked Destek
    2
    0 Votes
    2 Posts
    42 Views
    neftimurN

    Herhangi bir sorun bulunmamaktadır.

  • B

    Medical probléma!

    Support
    2
    0 Votes
    2 Posts
    37 Views
    FC Eddie_NLF

    @Boateng13

    Hi there,

    If you play on the webversion: try removing cookies and cache of your browser.

    If you play on the OSM app: try to remove the app and re-install it again. Make sure you have a way to log back into your account before removing the app, or you will lose acces to your account.

  • F

    Bug affecting Africa Nations Cup 2024

    Locked Support
    2
    0 Votes
    2 Posts
    35 Views
    FC Eddie_NLF

    @Furious-Dad

    Hi there,

    I had to do a Google search to find the information: https://www.cafonline.com/caf-africa-cup-of-nations/news/totalenergies-caf-africa-cup-of-nations-cote-d-ivoire-2023-qualified-nations-submit-squad-list-to-caf/

    For the Africa Cup of Nations 2023 (held in early 2024) the CAF decided to increase the maximum players a nation could have from 23 to 27. The minimum was 23 and the maximum was 27. Nations were given free choise in how much players they selected between those minimum and maximum numbers. That's why you see a difference in the amount of players are available for each country in that tournament.

    So this is not a bug.

  • م

    Mobile app glitch

    Locked Support
    2
    0 Votes
    2 Posts
    32 Views
    FC Eddie_NLF

    @مح-ـمد-بن-مساعد

    Hi there,

    For account issues it's best to contact our customer support. They have the tools to help you out. You can find them through the below link.

    https://support.onlinesoccermanager.com/hc/en-us

    Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.

  • 3silver_63

    [ERRO] Transferências

    Locked Suporte
    2
    0 Votes
    2 Posts
    18 Views
    MMBatistaM

    @3silver_6

    Tens os cookies, ficheiros temporários e cache do navegador limpos?
    Após fazeres a limpeza, se continuar a falhar, contacta o OSM através deste link, não te esquecendo de responder em inglês!! Não te esqueças de juntar todas as provas que conseguires!!
    https://support.onlinesoccermanager.com/hc/pt/requests/new

    👍

  • mr wonderfull_NLM

    gratis coins ophalen

    Locked Hulp
    2
    0 Votes
    2 Posts
    24 Views
    FC Eddie_NLF

    @mr-wonderfull_NL

    Hoi,

    De standaard gratis Bosscoin die je elke 6 uur ontvangt komt automatisch in beeld als je inlogt. Die kan je claimen door er op te klikken/tappen. Anders kan je naar de OSM Store gaan (klik/tap op je Bosscoin voorraad) en dan helemaal naar rechts scrollen. Uiteraard moet er wel 6 uur voorbij gegaan zijn voordat je deze weer kunt claimen.

  • K

    Can't login with my manager name from ios app

    Locked Support
    2
    0 Votes
    2 Posts
    32 Views
    FC Eddie_NLF

    @Kerem-Bahcivan

    Hi there,

    Getting the error message 'username/password is incorrect' can mean two things.

    The managername is really incorrect. You are trying to log in to the wrong version of OSM.

    If you are sure that you are using the correct username, then the issue will be number 2. With OSM NL and OSM World there are two seperate versions of OSM who act independentaly from each other. On your iPhone/iPad you can go to the settings of the OSM app through the settings of your phone. There you can select the region you want to log in to.

    Your account is located on OSM World, so you will have to select that region in order to log in to your account.