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We're here to help you with questions and bugs. ENGLISH ONLY!

4.5k Topics 26.1k Posts
  • M

    I loaded the bonus and after spending a little, it dropped to 0.

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  • roni medaR

    The option, ''Active leagues'' is gone ??

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    FC Eddie_NLF
    @roni-meda Hi there, Yes, they have removed it and it won't be coming back.
  • Lampinha_RwL

    I finished the achievement, but I didn't receive the reward...

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    FC Eddie_NLF
    @Lampinha_Rw Hi there, You have probably completed this achievement in the past. You can only receive the reward once. When new leagues are introduced, the percentage of completion drops down. When you finish all those new leagues, the percentage will be 100% again, but you won't receive the reward again.
  • J

    Abroad purchases

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    FC Eddie_NLF
    @James-Van-Duuk You can make an offer on any player that is in one of the other teams in your own league. If not, then you need to use the scout or the transferlist. Each individual league on OSM is closed off from each other. Also, you are playing in the Swiss league with Lugano on your first clubslot and not the Norwegian league. So if you have a second account on the international version of OSM, then you violate the OSM terms and you risk losing both accounts.
  • N

    Boss Coins missing

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    FC Eddie_NLF
    @Quantik-0 Hi there, if you are sure that the amount of Bosscoins is incorrect, you will have to contact our customer support through the below link. They can check it. https://support.onlinesoccermanager.com/hc/en-us Click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.
  • M

    Why is it not there

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    FC Eddie_NLF
    @mmm_5132 They have removed it and it won't be coming back.
  • FeelStrikeXF

    Bug in the League

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    FC Eddie_NLF
    @carlosc1998 They are saying that is should be fixed now, though they didn't specify what they fixed exactly.
  • D

    Increase in training

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    FC Eddie_NLF
    @DileyTheSeeker Hi there, You can spend some Bosscoins to buy off the timer so that it is inmediately completed. With the extra progress that older players get with the current event, it is possible to increase the rating faster. It is also possible that that manager played a few practice matches and those player got the improvement. A third possibillity is that thoser players are listed in the Team of the Week. They get a permanent increase in their rating. These are the players that are in form for this week: Artem Dovbyk, Girona (+3) Ademola Lookman, Atalanta (+3) Sebastian Szymanski, Fenerbahçe (+4) Dusan Tadic, Fenerbahçe (+4) Michael Richard Delgado de Oliveira, Al-Hilal (+4) Tomas Suslov, Hellas Verona (+4) Enis Destan, Trabzonspor (+4) Bernardo Fernandes da Silva Junior, VfL Bochum (+4) Ryan Flamingo, FC Utrecht (+4) Niko Jankovic, Rijeka (+4) Ifet Djakovac, TSC (+4) Ryan Mendes, Fatih Karagümrük (+6) Felipe Hernández, Sporting Kansas City (+6) Kenzo Goudmijn, Excelsior (+6) Bryan Reyna, Belgrano (+6) Mads Emil Madsen, Aarhus GF (+6) Lion Lauberbach, KV Mechelen (+6) Paulo Victor Mileo Vidotti, Al-Ettifaq (+6) Guilherme Kennedy Romão, Atlético Goianiense (+6) Talal Haji, Al-Ittihad (+8)
  • B

    Friends reward not working

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    FC Eddie_NLF
    @Brandoronga I see, thanks for the extra info. I think it's best to go to our customer support and ask for help there. They are better equipped to see what is going wrong. You can find our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Make sure to provide the managernames of the friends you've invited, as well as your referal link.
  • fps1976F

    Substitutions

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    FC Eddie_NLF
    @fps1976 Hi there, It's hard to say. It could be a bug or perhaps the injured player was from a line where you hadn't put a player on the bench. We could really use some screenshots from both your starting line-up + benchplayers + those in the stands and the match result page with the substitution.
  • BembelmänB

    OSM App Bug

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    COVID 2023C
    Yo también tengo ese mismo problema en mi clan
  • Skyiron95S

    I can't watch the match.(only atalanta career)

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    FC Eddie_NLF
    @Skyiron95 Hi there, The first time you log in to your account after the matches has been played, Match Experience will start up automaticaly the first time you go to any of your slots. If you want to rewatch your match you have to do a number of steps first: On the OSM app you will have to go to the results page, then tap on your match and then tap on the replay-button to watch Match Experience again. On the (mobile) browser you first have to remove the cookies and cache of the browser before you are able to watch Match Experience again.
  • MarcusWöllM

    time duration

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    FC Eddie_NLF
    @MarcusWöll Hi there, Normal training is always 8 hours. If it is more, then that means that the time on your computer isn't synchronised with the actual time in your timezone. You will have to correct that in order to get the timer to be accurate.
  • MarcusWöllM

    OSM problems on the app and pc-version

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    MarcusWöllM
    @FC-Eddie_NL I didn't do anything and today everything works well again. I have no idea what is the problem. Every other website was working well yesterday. And I have the feeling it is always a bit problematic during the last hour before the games start. But thanks for letting me know
  • F

    Player Packs Problem

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    FC Eddie_NLF
    @Ferzi2000 That's because this feature is in a test phase, which means that they aren't available for everyone.
  • D

    It’s impossible to sell players

    transfers
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  • K

    This topic is deleted!

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  • M

    FREE 50

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    M
    vaya bar
  • F

    Issues with buyin players packs

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    FC Eddie_NLF
    @facundo-komorovski Hi there, This is because these player packs are still in a testing phase. That means that it is not available to all users.
  • gsssb34G

    account blocked

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    FC Eddie_NLF
    @gsssb34 Hi there, If you are still having issues, then please contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us