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We're here to help you with questions and bugs. ENGLISH ONLY!

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  • Player progression error

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    FC Eddie_NLF
    @Elaniyojr Hi there, I think you are refering to a different kind of event. There is one event where progress after each friendly increases instead of decreases. With this current event that is not the case. Progress will be less the more friendlies you play. Then there are also other factors that come into play: Players who have 100+ ratings will slowly see a decrease in their progress, the higher their rating becomes. So even with the first friendly they will not have a very high percentage of progress. You have to win the match to receive the highest progress. If the match ends in a draw or a loss, the progress is much lower.
  • Speed up training no longer possible

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    Sjeik Marlboro_NLS
    Maybe this 'bug' has to do with the Christmas theme? I remember a year ago when the Christmas theme was added into the webpage, many had the same problem regarding video's not loading.
  • Training screen cannot be loaded in iOS

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    SpecialOneS
    It's fixed. Problem wasn't on iOS app, which made it way easier to solve. Fix is live!
  • ice edition

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    SpecialOneS
    Hi, If it makes it difficult for you to play you can disable by tapping your avatar on top right corner and disable the Christmas Theme!
  • OSM IOS app not working

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    FC Eddie_NLF
    @Ratlov99 You're welcome
  • Business Offers not paying out

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    FC Eddie_NLF
    @Sean-Doherty Hi there, I can understand you have some doubts about these offers. Revu uses a different kind of system, as in that it is not possible to contact them if the offer is listed as 'credited'. The best thing you can do right now is to contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM'. Then you can fill in the contact sheet. Make sure to provide as much information as you can and include the e-mails you received from Fyber. As an extra note: always contact the provider of these offers (Fyber, Revu, Tapjoy) and not the company of the app/survey you are using or filling in. Those companies have nothing to do with these offers and thus can't help you out.
  • Osm cup 2023 disappeared

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    FC Eddie_NLF
    @pedro10_7290 Hi there, Invitations for the next round of the OSM Cup will probably come around at the end of the current week or early next week.
  • club temporarily unavailable

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    FC Eddie_NLF
    @SuperErnestino @Lausinho Hi there, This is due to some maintenance on servers, which can happen from time to time. After a while your clubslot should become available again.
  • no press room

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    FC Eddie_NLF
    @msalah_737 Hi there, Due to technical issues, the pressroom has been deactivated.
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    FC Eddie_NLF
    @Bryan-Anthony Hi there, This is because there is an issue with the simulation times that causes it too shift too much. They are aware of it and are investigating it. The timer shows the correct time to when your match will be played, so you should keep an eye on the timer.
  • players positioning

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    FC Eddie_NLF
    @jasiuk88 Thanks
  • Bug : Already set player to train but the notif still appear

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    coach_ahmed_7C
    Hello my friend, I changed my country flag to the Canadian flag, and I can't access my account. Can you help me pls?
  • Timing of the matches

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    FC Eddie_NLF
    @BENDJELLOUL-BENALI Hi there, They are working on this. For now you have to keep an eye out on the timer.
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  • A question about selling players?

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    jasiuk88J
    @Steve-Williams on TL you have shown that you sold for money so nobody see it. But because you sell for exact value of player they can predict it
  • Simülasyon zamanı

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  • A Few Questions About Winners Cup

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    FC Eddie_NLF
    Since the answer to the question in the original post has been answered, this topic will be closed. @Rui_Furtado For next time, please create a new topic if your question is unrelated to the opening post.
  • My account was locked out

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    Zenith NexusZ
    @CiddiBulut15 Hey mate, is this your account? [image: 1701435261315-screenshot_20231201_165319_samsung-internet.jpg] Seems like your account is still active, you just need to log in again with your manager name and password Thanks
  • Error, my boss coins disappeared

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    FC Eddie_NLF
    @Paainyt There can't be a confirmation because there was an error. This is sort of a failsafe that converts those Bosscoins into Club Funds. You could try contacting our customer support and explain the situation to them. They are better equiped to check everything out. They can be reached via the below link. https://support.onlinesoccermanager.com/hc/en-us Click on 'submit a request' and then choose 'OSM' to fill in the contact sheet. Make sure to provide a detailed description of all the 'steps' that led to this situation and include the screenshots.