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We're here to help you with questions and bugs. ENGLISH ONLY!

4.7k Topics 27.2k Posts
  • Can't get reward for completing missions? 2.0

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    SpecialOneS
    Hi, sorry that you're facing such an issue, but... Can you please help us helping you? We need more information: platformn (Web, iOS, And) if App, which version What's the reward that is giving problems? Images/videos are always welcome
  • Issue with claiming rewards from missions

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    FC Eddie_NLF
    @Perzikstruik_NL This has been fixed now. You will only get the claim button for Bosscoin rewards.
  • boss coin stored

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    FC Eddie_NLF
    This has now been fixed. You will only get the claim button for Bosscoin rewards
  • Can't get reward for completing missions?

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    SpecialOneS
    This was fixed already in time for all users to claim it
  • Game is just roaming all the time

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    GORDON MILNE 1990G
    Thank you for the information. It might be because of simulations,usually happens during evening time. But I will try all your recommendations.
  • Yesterdays simulations

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    SpecialOneS
    You should have received a notification... Due to the issues with cloudflare worldwide, OSM NL was down for quite some time in the evening, so we chose to postpone matches on OSM NL only!
  • My game closes as soon as I open it

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    SpecialOneS
    Yup, no feedback from user which means that it was working....
  • Elite Managers League points ?

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    SpecialOneS
    There was an error upon league creation and some leagues were created before the fix. We've set all teams with goal 6!
  • this violates our rights

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    FC Eddie_NLF
    @soliman10_8 Hi there, That message is there for a reason and indicates that you would go against the OSM terms. This is to prevent users from cheating.
  • Ads not finishing/training not accelerated

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    NetvigatorN
    Hi there, all good from my side, still playing continually, but not enough time for forums, thanks for replying, I'll try and get some records for you.
  • Error with league table

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    FC Eddie_NLF
    @JAY-ZO Oh yeah, forgot to mention it. Issue has indeed been fixed manually. They will look for a permanent solution if this league will become available again in the future.
  • Bought Elite pack No player in Inventory

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    FC Eddie_NLF
    @Wayne-the-special-one Hi there, If you still don't see the Player Pack in your inventory, you will have to contact our customer support. They can check what happened. You can contact them through the below link. https://support.onlinesoccermanager.com/hc/en-us
  • favoritism

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    FC Eddie_NLF
    @Muhammed-Ali-Reigns Hi there, I get that losing always sucks, but the engine doesn do favoritisme.
  • Bundle Pack

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    FC Eddie_NLF
    @Wayne-the-special-one Hi there, The Bosscoins will automaticaly be added to your account (your Bosscoins stack) and not added to your inventory like the other items are. If you are still sure they haven't been added, then you will have to contact our customer support. They can check what happened. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' from the dropdown menu to fill in the contact form. If you add proof op payment they can help you inmediately.
  • This topic is deleted!

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  • Achievement - Coins - Africa

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    FC Eddie_NLF
    Since this is clear, I will close the topic.
  • Oops

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    FC Eddie_NLF
    @Fabiob93 Hi there, Apologies for the late reply. I'm assuming this is no longer an issue? If it is, then you either have entered the wrong credentials or you tried to log in into the wrong version of OSM.
  • no boss coins after finishing league?

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    FC Eddie_NLF
    @actually-goated Hi there, Apologies for the late reply. The Bosscoins can normally be collected right after the last match has been played, but I don't know how long that will be possible after the league has been reset. If you still didn't got the Bosscoins, you can try going to our customer support at https://support.onlinesoccermanager.com/hc/en-us. They might be able to help you out.
  • Created an account in browser. Can't connect to app (IOS)

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    FC Eddie_NLF
    @cb7_355 Hi there, Apologies for the late reply. Is this still an issue? If so, you should be able to connect it after you have logged in into your account on the OSM app. On the settings menu, the cogwheel, you will see a button to connect your Game Center account.
  • Please Help Me

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    FC Eddie_NLF
    @mariodgaff Hi there, You can deactive your account by loggin into the webversion of OSM at https://en.onlinesoccermanager.com/ Then click on your managername in the top right corner and go to profile. There you see a button to deactivate it. You will get an e-mail to confirm the choice. Our customer support is located at https://support.onlinesoccermanager.com/hc/en-us. There you can send in a ticket using the 'submit a request' link.